After searching out a lot of different generator brands I zeroed in on this one because of the features it has. It was shipped on a pallet and no damage to the box whatsoever. Was packed very well and comes assembled with only the wheels and front legs/feet to put on. I added the oil, fuel, plugged together the battery connections and it fired right up. Runs very smooth and is quiet as my Honda 11 HP 7000 watt generator is. Plugged in my power saw and it didn't even hiccup. I bought this for back up power on my house and will be trying it out this weekend but confident is going to perform the way I want it to.

We just recieved our generator this morning with only a couple days waiting for delivery, although the box arrived damaged ...Un-boxing the unit was a breeze and everything is well marked ..Assembly was a snap....put oil and fuel in the unit and it started right up ....Cant wait for the next power outage because we have it covered.

I bought this item in the last month and so happy that I did. It comes almost 100% assembled, little was needed to get it set up. I was able to use the wheels to roll it in the location that I wanted. I'm so happy I'll have it when the power goes out with all the wildfires that have been happening every year. Very happy with the product!

First time portable gen owners. Very easy to use and lots of information out there to fall back on. Easy set up, runs quieter than expected. Solid construction. If you are newbies to the portable generator scene, you will not be disappointed with this one. Worth every penny!

So far very happy. Bought and broke in to Westinghouse recommendations via HDdotcom also got a great deal from them. I'd give 4-1/2stars if i could as my concerns thus far are minor. I don't like the location of the ground terminal under the 50amp receptacle it protrudes a little for my 90degree plug but it's still fine. My other concern is that I just don't like the wheels being attached by a cotter pin. When full of gas and rolling the wheels are angled just doesn't seem strong to last a long time. All in all does what its supposed to do so far so I would recommend

Nice generator, but wheel support had to be re-welded to support the wheels, still the wheel support needs to be more sturdy. shipping was awful, shipped in a normal shipping box with no support for the very heavy generator. as a result there were dents in the generator.

Excellent shape (Heavy), zero issue with packaging, easy assembly. As advertised, all parts intact, each Fuel Type in working order, one to three pulls started immediately. Most convenient/bonus feature, Auto Start (Key Fob). Looking forward to years of peace of mind, knowing a reliable source of power is readily available during unexpected, extended power outages.

I bought this just recently after doing several comparisons and after speaking with and electrician who also recommended the Westinghouse generators. This machine is full of excellent features and although it's compact, everything you might need to get at to service is easily accessible. I was very impressed with the manual that came with it. It's well written and well laid out, something you don't come across too much these days. I bought this powerhouse because it will run my entire house, including my AC, although naturally I will be prudent about too many appliances starting up at once. I was also impressed that Westinghouse put the support phone number right there on the machine!

Recieved my Wgen9500 generator today. assembly instructions were accurate and easy to follow. The quality exceeded what I was expecting. Start up was simple and fast. Haven't put it under a full load as of yet but have no doubts to what the performance will be. Glad I checked all brands before buying and deciding to buy the Wgen 9500. Very happy customer.

I purchased this generator in the event I loose power. I took in consideration that it had both electric/pull start capabilities. Also it had a 50 amp outlet. The generator started its first time right out of the box. I tested the generator loaded with an air compressor ,wall mounted AC, hot water heater and lights. The generator took care of the loads with no problems.