Bought this in August. Started up fine. Tried it on all three fuels and ran my household items as a test. Fast forward 11 months and wont even turn over. Doesn't matter what fuel or battery or manual. Have tried all recommended actions. I have been waiting for 8 days to get a service call back and they cant give me any idea when I will get a call. NO idea what time or what day even!

It's hurricane season in Fla and I needed to replace my old generator. This Westinghouse generator was just what I was looking for with the right balance of power and easy-to-use features. Once I unboxed it, putting the wheels on and the other supports was a snap. Took five minutes and once I filled it up with oil and gas, it started up perfectly the first time. This generator is easy for one person to wheel around and provides enough juice to power the important things I need powered should a major storm blow through and knock out the power grid.

We had delivery last month, then had to find an installer for the xfer switch. It has proved to be worth our time and effort. Our electric coop's frequent outages encourages homeowners to install backup power, like it or not. This generator fits the bill. We'll see how it provides power during actual outages ... soon, I'm sure.

After careful 3 month review of generators, i found this generator will meet my needs. And it sure does! What a great investment. I power my 1800 sq. Ft. Home using a interlock system and this generator is STRONG! It does exactly what i want it to do.

We bought this after the dams failed in our area. My neighbors have one similar to the 9500. I was very impressed with the remote start option. Now my wife can start it from inside the house. We're going to get the box wired for the 50amp service plug.

I purchased this generator to supply our house with power when the electricity goes out during storms at any time of the year, day or hour. We can now keep our stove, refrigerator, furnace, WiFi and lights with power. This is thinking ahead and thinking smart.

I bought this generator after loosing power for multiple days at my new house which has a well pump. I can live without many creature comforts but not having the ability to have running water was terrible. The past reviews of this generator was fantastic and so far, the reviews prove true.

The generator packs a lot of power for a relatively small piece of equipment. It stores in the corner of the garage. While putting the generator together, we ran into a slight snag, so we called Customer Service, which was amazingly helpful, kind and actually enjoyable to work with. The part we did not find in the bag (the key) was tied to the ignition in order to better protect it from loss during shipment and assembly. During the call, Adam offered several other tips to help get the most from the product. We hope we don't have to use it, but we feel more prepared this year going into hurricane season in Florida.

I got this for storms and stuff like that. Haven't actually had a chance to use it but I've turned it on and let it run for awhile and plugged stuff up to it. Works as expected and look forward to using it not just for home but for outings as well.

Kept the refrigerator running plus some lights using extension cords during the PG&E power shut downs. The only issue is that one of the 20 amp duplex outlets stopped working after just a few hours of operation so I need to get it fixed. Hope to eventually get it set up to hook up to the house through the 14-50 R outlet.