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Customer reviews for Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator for
Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator

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Showing 281-290 of 12,081 reviews
Jan 31, 2025
ElvisTuna
5 out of 5 stars review

Great generator for emergency backup

We live in FL and after the 2024 hurricane season (where we lost power for a combined 12 days) - we decided enough was enough and invested in a generator. We considered an expensive whole house model, however ultimately decided that for a fraction of the cost, this model would more than meet our needs, for something we hoped to never really need. We chose this model specifically because of the tri fuel options - gas, propane, natural gas. During the hurricanes last year, finding gas was a huge ordeal - so having other fuel options was key - and since it is transfer switch ready, we can (eventually) hook this up directly to our house and power most of our home essentials.

Review from westinghouse.com
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Dec 10, 2024
joefriday
1 out of 5 stars review

the 9500c is misleading it is fuel injected

I wanted a carburetor not a fuel injection system. Not much was made clear to me in its description. This is just more electronic junk to go bad, including the remote, which is only greed. I did wonder why everyone in the US was selling these so cheap? Now I know. I had to change from the great generators I had been using to this! I hope it lasts through December. It has too many gadgets and they cannot even put the serial number on the manual... you have to go out in a storm when it arrives and find it just above the exhaust and try to write it down while breathing exhaust. I wonder what would happen in a storm if you were trying register it by breathing exhaust? Yet, there are thousands of warnings about everything. I am off-grid and have had 100s of generators, yet I cannot even work on this one. Westinghouse has made it impossible without a electronics shop to work on this machine. I will not buy another Westinghouse.. greed typical of companies like Westinghouse. I do not recommend this product for any place where you are using it as backup for storms.

Review from westinghouse.com
Helpful?5PCF0J0VEQLJ13588624807
reply from eComm

Hi, Thank you for taking the time to share your feedback. We’re sorry to hear that the generator did not meet your expectations. We aim to provide clear product descriptions and designs that are user-friendly, so we regret any inconvenience or frustration caused. Your input about the features, accessibility, and maintenance challenges is valuable and will be shared with our team for improvement. If there’s anything we can assist you with to enhance your experience, please don’t hesitate to reach out at support@wpowereq.com or 1-855-944-3571. We appreciate your feedback and take it seriously. Thanks, Sydney, Westinghouse

Jan 7, 2025
Honey man
5 out of 5 stars review

Great generator

I just purchased this generator for our home and I have to say this thing is great when it comes to quality. Just a small assembly of the wheels and front feet adding oil and gas it is ready to go. Started right up and the thing that really amazed me was that it wasn't nearly as loud as I expected. I have it wired to my house using an interlock kit instead of a transfer switch. This way I can get full use of the generator without having to select certain circuits. Not looking forward to any power outages but I'll be ready when they happen. Highly recommend this generator for all off grid power needs.

Review from westinghouse.com
Helpful?5PCF0J0VEQLJ13588624807
Jan 9, 2025
Ap4562
5 out of 5 stars review

Runs everything that is needed when the powers out

We bought this item after a huge power outage left us having to toss all of the food in our two refrigerators. With the cost of food now a days we had to find a way to save that food when we went without power. This powers up the fridge and a small window unit in the hot months and enough space heaters to keep warm in the cold months. Very happy with our purchase.

Review from westinghouse.com
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Jan 9, 2025
Lawdawg38375
5 out of 5 stars review

Great feature..

I bought this back in November 2024 and have used it a couple of times on propane. It starts right up and doesn't miss a best. The remote start is a game changer over my previous generators with the pull rope option only. I would definitely buy this again.

Review from westinghouse.com
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Apr 2, 2025
Christ is King!
5 out of 5 stars review

Excellent unit! All the bells and whistles!

Knew I wanted a Westinghouse as I have owned a smaller inverter unit and loved it. Went to 3 different stores to find it and have no regrets. This thing works perfect and has all the outlets I need for my purposes (work and home use). Also really appreciate the remote start feature.

Review from westinghouse.com
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Jan 8, 2025
Ern55
5 out of 5 stars review

Amazing product

I am recently purchased this electric start generator and it has exceeded all my expectations! The electric start feature is incredibly convenient, making it super easy to get the generator running with just the push of a button. It's powerful enough to handle all my household needs during power outages and runs smoothly without any hiccups. The build quality is top-notch, and it's surprisingly quiet for such a powerful machine. Overall, this generator is a game-changer for anyone looking for reliable and hassle-free backup power. Highly recommend!

Review from westinghouse.com
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Jan 3, 2025
GToddG
4 out of 5 stars review

Easy setup. Good instructions.

Just install the wheels and frame feet, add the oil and you're ready to go. You'll need some 2x4 or 4x4 blocks if it's just you setting it up. It's heavy. Started right up on both LP and NG. However, I was unable to pair the remote electric start to the fob. It's nice that it came with the quick connect hoses. Remember to run the break-in oil for 5 hours

Review from westinghouse.com
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Mar 3, 2025
notamechanic
4 out of 5 stars review

WGen9500c

Excellently received in box on a crate, opened and all parts present. Followed simple instructions for assembly and first time run operation. Everything worked as it should and is now stored nicely in my garage awaiting its first real call to action.

Review from westinghouse.com
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Jan 22, 2025
NishiFam
5 out of 5 stars review

Great Features, easy to use!

We've been wanting a generator for a while. Living in Texas, we obviously experience hurricanes and the struggle for the power grid to hold up if and when it ever freezes. With the antioated snow and freeze we are currently experiencing we decided to prepare and purchase a generator. We bought the Duel Fuel 12500watt and are so happy. It was easy to set up and use. Love the remote start. We had a converter switch and outlet installed and it was the best decision. We did a trial run and this little generator powered the whole house. Luckily we haven't had to use it yet but now we have peace of mind for when we actually will need it.

Review from westinghouse.com
Helpful?5PCF0J0VEQLJ13588624807