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Customer reviews for Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator for
Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator
4.8 out of 5 stars
stars
12.2K ratings12.1K reviews
  1. 5 stars86% (10.5K)
  2. 4 stars12% (1,420)
  3. 3 stars1% (118)
  4. 2 stars0% (34)
  5. 1 star1% (83)

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Showing 271-280 of 12,194 reviews
Jan 9, 2025
Reviewer name: HoBo Jo
5 out of 5 stars
5 out of 5 stars review

Covers it All

Bought this after 4 days no power due to Hurricane Helene..... I won't be without power again. This is a beast and will power everything critical in my house. Maybe not all at once but gets all critical circuits together. Pretty heavy but that's expected with the capacity. Would definitely recommend to anyone shopping for a generator.

Review from westinghouse.com
Helpful?5PCF0J0VEQLJ13588624807
Jan 8, 2025
Reviewer name: Ern55
5 out of 5 stars
5 out of 5 stars review

Amazing product

I am recently purchased this electric start generator and it has exceeded all my expectations! The electric start feature is incredibly convenient, making it super easy to get the generator running with just the push of a button. It's powerful enough to handle all my household needs during power outages and runs smoothly without any hiccups. The build quality is top-notch, and it's surprisingly quiet for such a powerful machine. Overall, this generator is a game-changer for anyone looking for reliable and hassle-free backup power. Highly recommend!

Review from westinghouse.com
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Dec 10, 2024
Reviewer name: joefriday
1 out of 5 stars
1 out of 5 stars review

the 9500c is misleading it is fuel injected

I wanted a carburetor not a fuel injection system. Not much was made clear to me in its description. This is just more electronic junk to go bad, including the remote, which is only greed. I did wonder why everyone in the US was selling these so cheap? Now I know. I had to change from the great generators I had been using to this! I hope it lasts through December. It has too many gadgets and they cannot even put the serial number on the manual... you have to go out in a storm when it arrives and find it just above the exhaust and try to write it down while breathing exhaust. I wonder what would happen in a storm if you were trying register it by breathing exhaust? Yet, there are thousands of warnings about everything. I am off-grid and have had 100s of generators, yet I cannot even work on this one. Westinghouse has made it impossible without a electronics shop to work on this machine. I will not buy another Westinghouse.. greed typical of companies like Westinghouse. I do not recommend this product for any place where you are using it as backup for storms.

Review from westinghouse.com
Helpful?5PCF0J0VEQLJ13588624807
reply from eComm

Hi, Thank you for taking the time to share your feedback. We’re sorry to hear that the generator did not meet your expectations. We aim to provide clear product descriptions and designs that are user-friendly, so we regret any inconvenience or frustration caused. Your input about the features, accessibility, and maintenance challenges is valuable and will be shared with our team for improvement. If there’s anything we can assist you with to enhance your experience, please don’t hesitate to reach out at support@wpowereq.com or 1-855-944-3571. We appreciate your feedback and take it seriously. Thanks, Sydney, Westinghouse

Jan 9, 2025
Reviewer name: Lawdawg38375
5 out of 5 stars
5 out of 5 stars review

Great feature..

I bought this back in November 2024 and have used it a couple of times on propane. It starts right up and doesn't miss a best. The remote start is a game changer over my previous generators with the pull rope option only. I would definitely buy this again.

Review from westinghouse.com
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Jan 30, 2025
Reviewer name: Tom2025
5 out of 5 stars
5 out of 5 stars review

Generator with great features

I upgraded to this 9500 watt generator because I wanted to power everything when the power went out. The booklet and instructions were very good, I appreciate the quick start guide, it is very good at guiding you through everything you need to know to get started without reading the entire manual. I like that it's tri-fuel, I didn't want to put gasoline in it just to set it up and try it out, so I used the propane tank from my grill to make sure that everything worked properly. After reading the manual I discovered there is a screw that will allow you to drain the carburetor, the thing I was concerned about why I didn't want to use gasoline to try it out. Storing power equipment for long periods of time with gasoline in the carburetor causes problems, so this is an amazing feature. This also has an electric and recoil (pull) start. all you have to do is push the start button and the generator starts right up. I was surprised that it started right away since it takes a little bit for the propane (in this case) to get through the hose. Press the button again to make it shut off, (so easy.) Another feature I have come to appreciate is the remote start fob. I can start the generator while inside my house. I tried it multiple times and it works perfect. Overall, it's everything I was hoping it would be, it exceeded my expectations and I'm very happy with it! I just wish I had natural gas where I live, I would never have to stock up on fuel, a great feature if I ever get natural gas where I live. Westinghouse makes a great product!

Review from westinghouse.com
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Oct 5, 2024
Reviewer name: Heart Attack
5 out of 5 stars
5 out of 5 stars review

WGen9500c

I purchased this Generator 09/13/2024 because we have 5 or more power outages each year. My stepmother lives with us and she requires oxygen 24/7. We had a 2500W inverter which is difficult to start and was not sufficient power :2 refrigerator a large freezer and several interior lights. This unit has remote starting. We should have purchased a unit with the power, easy care, and easy start years ago. Don't purchase a little unit, you need at least 9500W run, 12500 start.

Review from westinghouse.com
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Jan 14, 2025
Reviewer name: NCGator
5 out of 5 stars
5 out of 5 stars review

Easy to Start Powerhouse Generator

I needed a generator that could provide emergency power when we experience power outages. I wanted a generator that had high power output and was easy to start. It fit the bill and I love that it can use three different fuel types. It is not quiet but that was not a criteria that I needed. I'm very pleased with the purchase.

Review from westinghouse.com
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Oct 7, 2024
Reviewer name: jcp37
1 out of 5 stars
1 out of 5 stars review

No free gift for your review

Don't bother giving a review for the free gift. Fine prints says while supplies last. I guess they ran out many months ago if they had any to start with. Just another gimmick to get over inflated reviews for their products. Save your effort and skip the reviews.

Review from westinghouse.com
Helpful?5PCF0J0VEQLJ13588624807
reply from eComm

Hi, Thank you for sharing your feedback. We’re sorry to hear about the issues you’ve experienced, and we truly appreciate you bringing this to our attention. Due to the recent hurricanes, our teams are working tirelessly to keep our products in stock, and we want to ensure we make things right for you. Please reach out to us at westinghousevip@wpowereq.com, and we’ll personally work with you to resolve this. Thanks, Sydney, Westinghouse

Jan 7, 2025
Reviewer name: tlptx123
5 out of 5 stars
5 out of 5 stars review

easy to use, easy to start

i bought this one month ago. I am a senior citizen. It was easy to move around on wheels. I started it up for the first time, and it started immediately. It was an easy push button start, no yanking a cord. No problems yet. I like the tri fuel option.

Review from westinghouse.com
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Jan 10, 2025
Reviewer name: Steve94
5 out of 5 stars
5 out of 5 stars review

Quick easy and convenient

This generator is awesome! It was extremely easy to set up and get running. Pop on some wheels, add some oil, and hook up the battery and it is good to run! Did I mention the best part? Remote start operation! Flip the switch and you can remote start it any time! Out of the box 10 minutes to get it running! A little louder than our last generator which was smaller but honestly not to loud! It think this generator is a great bang for your buck! Will update if I find any issues down the road

Review from westinghouse.com
Helpful?5PCF0J0VEQLJ13588624807