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Customer reviews for Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator for
Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator
4.8 out of 5 stars
stars
12.1K ratings12.1K reviews
  1. 5 stars86% (10.5K)
  2. 4 stars12% (1,413)
  3. 3 stars1% (115)
  4. 2 stars0% (34)
  5. 1 star1% (81)

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Showing 271-280 of 12,119 reviews
Jan 7, 2025
tlptx123
5 out of 5 stars review

easy to use, easy to start

i bought this one month ago. I am a senior citizen. It was easy to move around on wheels. I started it up for the first time, and it started immediately. It was an easy push button start, no yanking a cord. No problems yet. I like the tri fuel option.

Review from westinghouse.com
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Aug 22, 2019
SpikeTN
5 out of 5 stars review

Initial Review

Just received. Delivered to home as scheduled. Simple instructions and easy setup: only steps are quick visual inspection to make sure everything appears in order, attaching two wheels and two mouting feet; adding engine oil, gas and attaching propane and connecting battey (at quick disconnect) and firing it up. Very easy start. Switching between fuel sources very easy while running. Only ran for 30 min but all power sources fully operational. One caution, this is a fairly heavy generator (about 250 lbs) so start your setup where it is easy to access until you get the wheels on it. Next step will be to see how it performs under load.

Review from westinghouse.com
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Feb 17, 2025
Joshwe2002
5 out of 5 stars review

Great power

I bout this generator because I was tired of cold showers when the power was out. It will power all the lights, fridges, tvs, computers, and allow me to use my well pump and hot water heater on at the same time. Sound is about normal of most generators. The electric start is where this thing shines!

Review from westinghouse.com
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Mar 30, 2025
Williertx
5 out of 5 stars review

Amazing and easy to use

I bought this a few months ago and waited till I had used it a few times before I left a review. This machine exceeds all my expectations. I have tried several other brands. But this one is the best generator I have ever owned. I love the tri-fuel, and that it has the power on any of the fuel types to power my whole house. I recommend it to anyone looking for power and reliability.

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Mar 17, 2025
SWGen
5 out of 5 stars review

All in one

After moving to SWF, I upgraded to a 50 amp service and replaced my 10 yr old Gen with this model. Multi fuel options, remote start, quick connect battery and CO2 sensor. Just what I needed as a backup in case of a power outage or running my tools.

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Jan 14, 2025
Deb O'
5 out of 5 stars review

WGen9500c Awesome price! Great features.

Recently purchased and installed. Easy out of the box setup. Ran well in practice. Enough power to run my whole house. Push button/remote start-up will be a gift. Confident in ease of use if needed. Hope it isn't needed, at least for a prolonged period.

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Oct 5, 2024
Heart Attack
5 out of 5 stars review

WGen9500c

I purchased this Generator 09/13/2024 because we have 5 or more power outages each year. My stepmother lives with us and she requires oxygen 24/7. We had a 2500W inverter which is difficult to start and was not sufficient power :2 refrigerator a large freezer and several interior lights. This unit has remote starting. We should have purchased a unit with the power, easy care, and easy start years ago. Don't purchase a little unit, you need at least 9500W run, 12500 start.

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Mar 5, 2025
tosid
5 out of 5 stars review

recommend to just about anyone

over all quite a unit - been like 15-20 years since last purchased a generator. quite a few improvements - bought the wgen9500dfc and it handles pretty much everything i used on it - except a/c - just havent needed a/c since i bought it. electric start is quite a luxury and it worked flawlessly in 10 below weather! Even though this generator is twice the capacity of my old one - its quieter. really like the option of dual fuel, and can hook it up to just about any electric configuration someone has. it was 99% assembled - only had to put on the wheels - really cant say enough about it. never thought i would say this but really, really like the plastic wheels. pneumatic wheels sound great but reality is a different story - over time they always loose air, even if its stored off the ground, and if you have the generator over time the tires end up with dry rot. this generator isnt any harder to push/pull than my other generator with pneumatic tires(had to go thru snow and uneven frozen ground). there are some minor issues which I havent liked. the on off switch has a plastic cover over it - i find it alot more difficult to flip the switch on and off because of the plastic cover. when turning the unit on there is an yellow light that comes on - a yellow light on all my other tools means - caution - something isnt right or ready - why not a green light. my generator is usually stored in a shed with no power to charge the battery - is it a 12 volt - can it be charged from a car - from a battery power pack - no mention in the manual about anything. the manuals - its kinda lacking at times. mine states thats there is a ECO mode switch - but there isnt one(manual is specific to my model only) and lastly my pet peeve - there isnt any dedicated way to drain the gas from the gas tank. i may loose power 10-12 times a year or a may not need my generator for 1.5-2 years. so i have to always drain out the gas and its a pain the way it is set up. lastly things just arent explained well in the manual - like this has a circuit breaker on it - but never explains what its for or when to use it - my last generator didnt have one - do i use it for everything? my generator is wired directly into my electric box – which has all circuit breakers so why do i need it - do i only use it for 120v electric cords? then we have the bonded neutral - which they tell you absolutely nothing about other than contact your electrician - i contacted 2 - the one that worked on my electrical connections and i contacted another - and neither knew anything about it. most of these are just part of a quick learning process - but could be better explained and in no way should it keep you from purchasing the unit. also i bought this because of the lower harmonic distortion that this generator has over other generators. over all this generator is a beast and am looking forward to many years of use

Review from westinghouse.com
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Jan 19, 2025
KBlake74
5 out of 5 stars review

Great features and easy to use

Earlier this month my wife and I bought this generator for our new house due to a couple extended losses of power. We also wired our house so we can just plug our generator into the outlet, throw a couple switches and boom power. Very easy to use and plenty of power for the things we need during outages.

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Jan 5, 2025
MoparMike
5 out of 5 stars review

Great Features, Reliable

Before purchasing this generator, I did some research and found Westinghouse to be among the most reliable, and the features of this generator met all of my needs. We tend to lose power quite often here in our rural neighborhood in Maine, so dependability is important. We're ready for whatever storms come our way.

Review from westinghouse.com
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