After our recent power outage and finding my old generator was suffering from an engine failure, I was motivated to purchase a new generator. This unit was recommended by my step father for it's electric and remote start features. He has been impressed by it's power output and ease of use so without hesitation I purchased the same generator and quickly got it wired up. I now have peace of mind that if we are to lose power when I am at work my wife can quickly get it running at the push of a button and the flip of a switch!

I purchased the WGEN 9500 on 10/05/20. I had an electrician install a transfer switch & outlet. We tested the generator and selected circuits to run off the generator. The test was successful....I am ready for the winter season in Massachusetts and probable outages. The generator is of High Quality, started right up. Well built

Well packaged, seems well built and very happy with the purchase. Havnt had to use it yet but I'm comfortable knowing it's our new generator. We replaced a old Coleman that had seen better days and hopeful this one last as long as that one did. Time will tell and a follow up review with 5 stars hopefully after a day without power.

Need this in the great north woods. This generator was received on time and in perfect condition. Unpacking and installation of wheels was a breeze. Had it up and running in minutes. It even came with oil and battery. Powers the whole house. Great value for a great price.

We bought this generator in November of 2023. We've had to use it twice due to power outages and both times it has started up and powered our whole house. Both times we ran the generator off of Natural Gas and had everything turned on except our 5 ton A/C unit. (As a side note, I have run the 5 ton A/C with the generator during testing and it did fine, but this was a mild December day in Houston, TX, not sure what happens on a hot summer day.) I am using the included 1/2" NG hose and plugging it into a 1/2 NG connection I installed for this purpose. I have ~50' of 3/4" pipe to get to the spot where I tie-in to my NG meter and it seems like there's enough gas/pressure to feed the generator. The biggest issue I have so far is the generator will NOT start up on NG fuel. I had to fill the tank with gasoline then cut over to NG and once I cut over it stays running on NG. Not sure what the issue is, but it's not the end of the world. I've done very little diagnostics and I have not contacted customer service so the issue might be a quick fix. I have gasoline on hand so it wasn't a huge problem for me. We would 100% make the same decision on purchasing this generator. I have friends who have bought 13000-15000 watt machines that are much bigger/heavier/bulkier. While big, this generator seems manageable and isn't too difficult to maneuver. The wheels are sufficient and the built seems very sturdy. It is big enough to power my whole house (2-story, 2500 sqft) so I'm very pleased. I'm only dinging the rating for the simple fact that it should work flawless right out of the box and unfortunately the NG start is flawed.

We purchased the WGen900DF in June 2021. We had no need to use it until hurricane Ida made her presence known but was fortunate enough not to loose power. My husband likes the feature of being able to use two types of fuel. Propane will probable be used the most. I will update the review at a later date.

I bought the WGen9500 to replace an underpowered Generac.The 3,000 extra watt's will allow me to now power my water heater, in addition to the other home items this backup generator is meant for. The generator arrived well packaged and damage-free. Oil was fully drained, making it easier to attach the mounting feet. Total install time for feet and wheels was 10 minutes. Attaching the cables to the included battery was easy, although the positive cable needs to be looped slightly in order not to stick straight out from the generator. A short charge of the battery, adding the included oil and some gas and the generator was ready to start. The push-start is great (coming from manual, pull-only). Press and wait. The generator will go through it's start cycle, and within a few cranks the fuel was flowing and it was running clean and well throttled. Have run the generator for an hour and put it to the task of powering the home (through dedicated transfer switch) and the power was clean, generator ran smoothly under load. Very happy with this new purchase, feel comfortable with a 3-year warranty backing it (which I hope not to need). The included maintenance schedule will be useful and followed, so hoping for years of service (or not needing it) from this solidly built generator.

Bought after an ice storm here in Michigan, great power to be able to run all the essentials at the house since we live in the country and can easily go a week before the power is back on. Easy to use, anyone in the family can get it hooked up and running.

This is a great product to ensure that I have power incase of an outage. It will operate mostly all items in my house. It is very easy to hookup and runs very smooth. I love the all the extra features it has such as remote start and the large fuel tank makes refilling a dream.

The unit came nicely packaged and was easy to unpack. Directions are very concise and clear and I was able to have it up and running within about 30 minutes. The push button and remote start are amazing. Definitely would recommend. This unit is large enough to handle the total load required for my home.