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Customer reviews for Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator for
Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator
4.8 out of 5 stars
stars
12.2K ratings12.1K reviews
  1. 5 stars86% (10.5K)
  2. 4 stars12% (1,420)
  3. 3 stars1% (118)
  4. 2 stars0% (34)
  5. 1 star1% (83)

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Showing 231-240 of 12,194 reviews
Jan 4, 2025
Reviewer name: kandlg
5 out of 5 stars
5 out of 5 stars review

Great generator

Like many I've been left without power too many times by storms and I wanted a portable generator that could run on natural gas to avoid having to search for fuel which becomes scarce quickly in emergencies. It was easy to assemble and started on the first try. I've only run it on natural gas, but don't plan to use the other fuels. The hose for connecting to natural gas is included, as well as one for propane. It's quite heavy, but much easier to move around than I expected with the included wheels and handles. It's as loud as expected - similar to other units in its size. I was impressed with how clean it runs on natural gas compared to the gasoline unit I borrowed during our last event.

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Jan 9, 2025
Reviewer name: Ap4562
5 out of 5 stars
5 out of 5 stars review

Runs everything that is needed when the powers out

We bought this item after a huge power outage left us having to toss all of the food in our two refrigerators. With the cost of food now a days we had to find a way to save that food when we went without power. This powers up the fridge and a small window unit in the hot months and enough space heaters to keep warm in the cold months. Very happy with our purchase.

Review from westinghouse.com
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Jan 4, 2025
Reviewer name: jiva34
5 out of 5 stars
5 out of 5 stars review

Excellent

Very well built and designed. Sturdy. Easy to start with the electric button. It took a little while to figure out where the fuel cut off switch was located. I didn't see it diagrammed on the manual. It need to be open for the machine to run on gas. Other than that no problems. It's a small house but but there is a well pump, AC, washer, dryer... frig.... It can handle it. Maybe don't use the dryer with the AC on. And stop the frig for a few minutes. For the price.... a whole house generator... super... Built a 5x5x5 wooden shelter for it from pallet wood and some scrap metal roofing. With cover from Westinghouse it should be fine. Leaving the end where the exhaust comes out open when it's running. It gets hot air coming out. It's rural here and we get hurricanes every year. Sometimes more than one and the utility company is down. No electric means no water too, since it is a well pump. This generator is going to make life a little easier during that difficult weather.

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Jan 4, 2025
Reviewer name: LongBranch
5 out of 5 stars
5 out of 5 stars review

Full feature, mid-sized home portable generator.

With 50 amp service: tri-fuel capable, this generator is perfect for a home with minimal heat loads (electric furnace/water heater/dryer; kitchen range; air conditioning?). I fully expect my expectations will be met by this Westinghouse quality generator.

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Mar 5, 2025
Reviewer name: tosid
5 out of 5 stars
5 out of 5 stars review

recommend to just about anyone

over all quite a unit - been like 15-20 years since last purchased a generator. quite a few improvements - bought the wgen9500dfc and it handles pretty much everything i used on it - except a/c - just havent needed a/c since i bought it. electric start is quite a luxury and it worked flawlessly in 10 below weather! Even though this generator is twice the capacity of my old one - its quieter. really like the option of dual fuel, and can hook it up to just about any electric configuration someone has. it was 99% assembled - only had to put on the wheels - really cant say enough about it. never thought i would say this but really, really like the plastic wheels. pneumatic wheels sound great but reality is a different story - over time they always loose air, even if its stored off the ground, and if you have the generator over time the tires end up with dry rot. this generator isnt any harder to push/pull than my other generator with pneumatic tires(had to go thru snow and uneven frozen ground). there are some minor issues which I havent liked. the on off switch has a plastic cover over it - i find it alot more difficult to flip the switch on and off because of the plastic cover. when turning the unit on there is an yellow light that comes on - a yellow light on all my other tools means - caution - something isnt right or ready - why not a green light. my generator is usually stored in a shed with no power to charge the battery - is it a 12 volt - can it be charged from a car - from a battery power pack - no mention in the manual about anything. the manuals - its kinda lacking at times. mine states thats there is a ECO mode switch - but there isnt one(manual is specific to my model only) and lastly my pet peeve - there isnt any dedicated way to drain the gas from the gas tank. i may loose power 10-12 times a year or a may not need my generator for 1.5-2 years. so i have to always drain out the gas and its a pain the way it is set up. lastly things just arent explained well in the manual - like this has a circuit breaker on it - but never explains what its for or when to use it - my last generator didnt have one - do i use it for everything? my generator is wired directly into my electric box – which has all circuit breakers so why do i need it - do i only use it for 120v electric cords? then we have the bonded neutral - which they tell you absolutely nothing about other than contact your electrician - i contacted 2 - the one that worked on my electrical connections and i contacted another - and neither knew anything about it. most of these are just part of a quick learning process - but could be better explained and in no way should it keep you from purchasing the unit. also i bought this because of the lower harmonic distortion that this generator has over other generators. over all this generator is a beast and am looking forward to many years of use

Review from westinghouse.com
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Feb 17, 2025
Reviewer name: Joshwe2002
5 out of 5 stars
5 out of 5 stars review

Great power

I bout this generator because I was tired of cold showers when the power was out. It will power all the lights, fridges, tvs, computers, and allow me to use my well pump and hot water heater on at the same time. Sound is about normal of most generators. The electric start is where this thing shines!

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Apr 7, 2025
Reviewer name: DN2025
5 out of 5 stars
5 out of 5 stars review

So far so good

I bought this generator to make sure I have something that runs on natural gas for my next power outage. I hooked it up and runs pretty nice. I like that it runs steady with no vibrations. I will update this review after I use it on my next power outage.

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Apr 4, 2025
Reviewer name: Greg20
5 out of 5 stars
5 out of 5 stars review

Started the first try

We've had an on-demand propane generator where we used to live, but thought that expenses wasn't needed in our new house. We still wanted to have a plan if we had a bad storm that knocked out the power for an extended period of time. We haven't needed to use it yet, but when I tested it, it started with the natural gas hookup on the second push of the started button - probably just need the time to get the gas into the system.

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Feb 23, 2025
Reviewer name: TDWAREAGLE
5 out of 5 stars
5 out of 5 stars review

Great Purchaes

I have been debating on purchasing a generator and I finally decided to purchase one. After researching several different generators, I chose this one due to great reviews and a great price. Assembly is easy and very easy to start. I did a test run with it and it seems to be perfect for me.

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Mar 30, 2025
Reviewer name: Williertx
5 out of 5 stars
5 out of 5 stars review

Amazing and easy to use

I bought this a few months ago and waited till I had used it a few times before I left a review. This machine exceeds all my expectations. I have tried several other brands. But this one is the best generator I have ever owned. I love the tri-fuel, and that it has the power on any of the fuel types to power my whole house. I recommend it to anyone looking for power and reliability.

Review from westinghouse.com
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