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Customer reviews for Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator for
Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator
4.8 out of 5 stars
stars
12.1K ratings12.1K reviews
  1. 5 stars86% (10.5K)
  2. 4 stars12% (1,413)
  3. 3 stars1% (115)
  4. 2 stars0% (34)
  5. 1 star1% (81)

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Showing 201-210 of 12,119 reviews
Apr 3, 2025
Pc45
5 out of 5 stars review

Great generator

We had our first power outage with this generator. We were not prepared for it. My neighbor had a propane tank so we used that, connected the generator up in only a few minutes and had our fridges running on the generator in about 1/2 an hour. We thought the tank would run dry but the generator is very efficient. We are now planning on connecting it to the house.

Review from westinghouse.com
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Jan 27, 2025
CharlesF
4 out of 5 stars review

Easy to assemble

First the good. Super easy to assemble. Comes complete to run on three types of fuel. Good assortment of plugs. Now the bad. This thing is heavy. It is on wheels, so that is nice. But if you plan to roll it on anything other than concrete, phone a friend.

Review from westinghouse.com
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Nov 20, 2019
Anonymous
5 out of 5 stars review

Lots of Power

Pros: Easily Powers our whole house (accept for HVAC system) well pump, water heater, 3 refrigerators, lights, tv....etc. ; reasonably priced; electric start; many recepticle options. Cons: loud (but it never claims to be a Quiet Generator) ; the 50 amp recepticle is positioned directly over the tire. Most HUGE 50A cords that plug in at a 90° angle will not plug in without removing the tire. (See pictures) Overall, it is exactly as advertised and we are happy with it.

Review from westinghouse.com
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Jan 7, 2025
Bob990
5 out of 5 stars review

Reviews plus many good features

I just moved to Florida and wanted a reliable, high watt output for running essentials plus during hurricane season. This generator had great reviews; features such as electric start (a must for wife) also remote start/stop, automatic (or manual if needed) choke, 30 and 50 amp hook ups and a built in battery test / charge plug. I put the supplied oil in and some gas in it and it started with remote on the first crank. I'm happy with what I have seen so far. Hurricane season will tell me more.

Review from westinghouse.com
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Jan 19, 2025
Yellow Tuna TX
5 out of 5 stars review

Everything you need for a generator

I just opened the box for the generator 1st time setup today. The manual guide is straight forward and easy to follow. It took me about 2 hours from cutting the box to getting it running on propane gas. To be honest you would need extra pair of hands when installing the legs and wheels. Other than that everything else is easy. I'm happy with the purchase of this Westinghouse WGen9500Tfc

Review from westinghouse.com
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Jan 21, 2025
genop
2 out of 5 stars review

Too new to be sure

Unpacked this generator this past weekend. Followed the instructions. At first start, engin ran rough and then stopped. It restarted and stopped several times. Then after sitting for about an hour, I restarted it and it ran very smoothly. I let it run for approx. 5 minutes and then plugged in a refrigerator. The generator shut down immediately. I unplugged the refrigerator and restarted the generator. Haven't been able to restart it. Letting it sit overnight to restart.

Review from westinghouse.com
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reply from eComm

Hi, Thank you for sharing your experience. We're sorry to hear about the issues you’re encountering with your generator. This is not the performance we aim for, and we’d like to help resolve this for you. Please reach out to us at support@wpowereq.com or call 1-855-944-3571, and our team will assist you in troubleshooting or addressing the issue. Thanks, Sydney, Westinghouse

Sep 12, 2023
n2chevy2
1 out of 5 stars review

Becareful what you buy!

I bought this generator through amazon Oct, of 2020. Was only used when power to our house would go out, so I have less than 20 hours on it. Generator started running bad found the inside carb stud was broken in half with the threaded part still in the head. Called Westinghouseabout the 3 year warranty wont cover the work. My opinion bad workmanship por quality of parts.

Review from westinghouse.com
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reply from eCommerce

Hello, we are deeply sorry to hear about your experience! I have passed your feedback to our quality control team to ensure there isn't an issue with our production. We appreciate you taking the time to share your experience and hope we can make up for it in the future! Thank you, Zach - Westinghouse

Aug 5, 2025
D3W_Ind
5 out of 5 stars review

Running Great

I have two of these and they run great, only issue I've foreseen is finding replacement spark plugs - the listed models that Westinghouse has on the manual are hard to find or are discontinued (and the manual specifically says to avoid plugs with resistance - which are all you can find) otherwise strong machine

Review from westinghouse.com
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Sep 12, 2025
rRizberry
5 out of 5 stars review

Great looking generator

I bought this generator for up at the lake. We own a mobile home that plugs into the power grid using a 50 amp plug. So when we lose power we can just pull the plug from the local power and plug it into the generator. I plan to buy a larger unit for home use.

Review from westinghouse.com
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Feb 19, 2025
AV Wireless
5 out of 5 stars review

Tri-Fuel Generator with Remote Start

Purchased this unit for an upgrade from my other lower wattage Tri-Fuel generator. Easy to setup and off and running in no time. Just fill the engine with the Quart of Oil connect the battery and screw on a BBQ Propane Bottle. Turn the unit on and put the Fuel selector switch to the fuel source. Press the Start Button on the unit and after a couple of cranks it is off and going. Use the Remote Key FAB to remotely Stop and Start the unit. Can't be simpler. A+++

Review from westinghouse.com
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