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Customer reviews for Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator for
Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator

Most helpful positive review

1 customer found this helpful
5 out of 5 stars
5 out of 5 stars review

Great giant for the price

This generator is excellent in handling power outages compared to more expensive ones that cannot handle what this one does. I ran it today with 2 freezers and a refrigerator hooked into the 30 amp feed. I connected each one per the manual and didn't even hear any surge as they were connected. This tells me the generator is powerful. It also has 4 20 amp connections as well
Raoul116
Originally posted on
westinghouse.com
Versus

Most helpful negative review

2 customers found this helpful
1 out of 5 stars
1 out of 5 stars review

Quit running after 10 min

I just purchased this generator and did all rechecks and ran unit for about 10 min on propane and was good. Then needed it last night so I hooked it up and it ran power to my items for about 5-8 min and then it died. Tried restarting and it backfired several time and that was it. Would not run. Ended up putting a little gas I had, no more available at night and it finally ran but would not run at all on propane so I was stuck with no power. Call CS and all they will do is send me a new regulator to see if it fixes it but it will take about a week. Wow what a joke and the store I bought it from said they can't help per policy. This company should be able to call the store and have them supply the part as they sell that part but the manufactu...
Willie177
Originally posted on
westinghouse.com
eComm
Hi, We’re sorry to hear about your experience and the inconvenience this caused during a critical time. We understand how ...
12,242 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    2/10/2025

    Great temporary Power Supply

    This generator was purchased to support the construction of my new house while awaiting Duke Power to deliver power to the site. The generator provided all of the power that my subcontractors required and never skipped a beat. Excellent product! It is now in place as a back-up power supply for future power outages.
    NCGlen
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/21/2025

    An excellent generator

    Ordered this Westinghouse 12500 Watt generator in Nov 2024 and I am very happy with my decision. I finally get around to install it January 19 2025. It was easy to install and the remote start key is a plus so that my wife can start it as well. It is very easy to move it around for usage and storage with big wheels. The generator can run everything in my house including 3 ton A/C, 2 refrigerators, and lights... It is such a peace of mind when we could lost power due to hurricane in summer.
    Tran Ngo
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/7/2025

    Runs Strong, Great Manual

    In an unexpected power outage, we were able to purchase the Westinghouse 9500c generator. It ran strong for 8 days and powered everything we needed in the house. We were careful not to run too much electric at once, but we were impressed none-the-less. It really saved us, as the temperatures were quite cold. Also impressive is the manual! It provides very specific details in a very easy to read and understand format. The instructions made setup, use, and an oil change a breeze!! The unexpected bonus for us was the remote start/stop fob. We didn't realize how nice this made things; saving us from going out into the cold to push a button. Our only complaint is the noise. It is loud, and 8 days of it was uncomfortable. Howev...
    SAFarm
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/28/2025

    So Easy

    I had a 3500 watt crank generator that I didn't have the strength to start anymore. Plus, it didn't supply the whole house. After a lot of research, I found that the Westinghouse 9500c had and excellent reputation. They were right. All I had to do was put the wheels on and filled it with oil and gas. I followed the easy start instructions, pushed a button and on it went. I can run the furnace, the fridge, the lights and more. I am so happy and relieved.
    Bethylou
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/18/2025

    Ideal for Smaller Home

    This generator was easy to assemble and the instructions were well documented. The generator started right up on the first try. I plan on installing a transfer switch to allow for easy connection to the house. I will definitely recommend this generator to my family and friends.
    Chris1967
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/19/2025

    Rocky Mountain Powerful!

    I purchased the WGEN9500 gas only genny as the only power source for building an off-grid home in the Rockies. This portable little beast never fell short through all seasons. In the winter we also had a 40 ft RV hooked up. We never had a power shortage as long as we kept it fueled. I highly recommend this genny for heavy duty and continuous use year round.
    Mountain_Mike
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/2/2025

    Can't complain so far

    Only 1 month of service so far, so I can't vouch for longevity or dependability but it seems like an all around good product. Shipped to the house, it was well packed and undamaged upon arrival. It has good features and hopefully it will serve my family for many years.
    MK15
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/16/2025

    Reliable portable generator with sufficient power

    This is my fourth generator in 25 years used specifically for backup power at our shore house in Maryland. Although the other generators still operate they have become dated. This generator in quite simple to start with a push of a button locally or remotely. There is still the ability to pull start if necessary. The power is sufficient to operate backup water pumps as well as refrigerator/freezers and household electronics. The price closed this deal. Quality and ease of operation with low noise and generous power output made this an outstanding purchase.
    Jim James
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/27/2025

    Wgen9500TFc review

    Ordered generator on Saturday and received Tuesday in good condition. Read the excellent manual and quick setup guide. Put in oil and gas then charged battery a bit. Turned on gas valve and start switch. Pressed starter button and started generator. Light was flashing on start button then I pressed start button on fop and switch light turned green to reflect pairing. I ran the generator for 5 minutes and checked output. This is a great generator. I didn't have to mess with the choke to start it using the fop or start button. Later I plan to connect to natural gas for fuel. Also it fits in the cabinet I purchased for my 4.4kw generator. A bonus there because it connects to my transfer switch, grounding, and solar panel for ba...
    EdWV
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/18/2025

    Powered everything I needed during an outage

    I bought this in Nov 2024 after a previous recent long duration power outage - I live rural, so no power also means no water usage. I'm so glad I bought it because we just had a power outage again last week. I had a transfer switch to my electrical box installed. This powered everything I needed it to during the outage - I was able to take a shower for work/use water, cook on stove, turn on lights, charge cellphones, keep the furnace running. Obviously, we were careful - used lights sparingly, didn't do laundry, or run the dishwasher, or use the oven. I bought this portable generator over a whole house one because my elderly mother was also out for a week in November. If she goes out again, I can bring this over to her so she can stay ho...
    kajtjjttj
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/25/2025

    Easy setup, runs great.

    Just received the WGen9500TFc as a backup generator for my home. The setup was very simple. Engine startup on propane was without issue. Noise level is not bad. I just ordered the high-altitude carb kit. However, the generator seems to run fine on propane at 7000 ft.
    doobinnm
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/18/2025

    Easy set-up and easy start

    This is a great generator. I really liked the easy set-up, which took only 10 minutes after getting the generator out of the box. The wheels were easy to attach. I like the tri-fuel feature as well. I plan to install the natural gas hook-up, but I tested it with gasoline right out of the box. Very happy with this purchase.
    UpstateSC123
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/7/2025

    So far so good

    I bought this generator to make sure I have something that runs on natural gas for my next power outage. I hooked it up and runs pretty nice. I like that it runs steady with no vibrations. I will update this review after I use it on my next power outage.
    DN2025
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/13/2025

    Purchased for frequent power outages

    Purchased in November 2024 because we have frequent power outages where we live and liked the fact that this generator was dual fuel powered. We have used it twice in the past 2 months on propane and it worked great. I was able to make coffee and cook during these power outages which I have not been able to do previously. We liked the propane because it is more stable but also like the fact that we can use gasoline also.
    Homesteader58
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/21/2025

    Great tool easy to use.

    I just purchased this generator a few weeks ago and it's very easy to operate instructions were very simple and helpful. I like the tri- fuel option gives the ability to run different fuels incase of emergencies also the key fob start is very nice, would definitely recommend it for purchase.
    Rgrand
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/25/2025

    New Generator

    Note I have not yet experienced a situation where I would be in need of this device, However, upon unpackaging and firing it up, I am very satisfied and impressed with the product's design and functionality. Along those lines, I anticipate it to prove invaluable in my next outage.
    Tokashjj
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/20/2025

    Excellent back up generator for the home!

    This generator was very easy to assemble and started up on the first try. The unit is also very simple to use and operate. I haven't tried the natural gas hookup yet but only plan to use that option for extended power outages. The generator is quite heavy but easily manageable with two people.
    shunter007
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/9/2025

    Great job

    This is my second purchase. Bought first one after Helene. Worked fantastic. Runs whole house and well with no problem. Because of excellent service from the first one I set up a second one for emergency power to the shop and barn. This saves the birds I raise during power outages.
    Truck2191
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/24/2025

    Worth the money

    I purchase after the hurricane so that our family wont have to experience this situation again. I have high hope that your WGEN9500TFc will supply my whole house. It look great out the box. Well put together. All the direction and important info in the box.
    TCallen
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/12/2025

    No worries sooo let it snow

    I bought this over two years ago, it still starts with the remote fob, runs great, sooo glad I got this model, runs everything in my house, except 220 elec. stove and dryer, my wood stove fills in, no more loosing a freezer full of food. special thanks to Jenni, truly an extra mile gal. love the cover and all L
    pagela
    Originally posted on
    westinghouse.com