Sams handled our mattress return perfectly, but 2 mattresses were shipped to us by FedEx and damaged in shipment. I recommend Zinus mattresses at Sams online.

Love the mattress! Super comfortable, slightly bigger than a king, love it! Used to have a king and now with the cali king it’s a bit bigger but it does feel much bigger! We put a mattress topper on it, which made it a bit taller

Got this Zinus mattress, had not heard of the brand before but I am very happy with it and the quality. It is a Night Therapy Green Tea Hybrid Mattress. They come in a variety of sizes, I go the 14 in Queen.

Zinus is such a top tier memory foam mattress company, but this hybrid takes it even higher. It arrived in a compact, box then double bagged within to keep it squished. Took 2 of us to get it from the porch to bedroom. Once placed on the old box springs, cut open the bag as instructed and it was mere moments before it was fully inflated. The hybrid has built in springs that the full foam mattresses do not have and it adds to the comfort of this mattress. Within the first 3 nights, my husband no longer had any shoulder pain like he did with our previous mattress. The only downfall is the edge of the mattress sort of ‘drops off’ meaning if you lean too far over, you get the feeling you are going to fall right off the edge. It has held up really well. No foul smell when unwrapping it from the plastic.

I’m first going to start with the packaging. It arrived in a little rough condition. The box had one maybe 3 inch hole in it and other areas where you could see it was handled roughly. That didn’t affect the item quality what so ever. Setup was a breeze. We thought the mattress was going to pop out at us but it slowly filled with air making it easy to take off the remaining plastic. Need two people to carry it. I love the 14”, I’ve never had one this thick before. We put the mattress in our master bedroom. On the details it says it’s between soft and firm and that is true. It feels firm at touch but softer when you lay on it. Everything seems quality, the pillow top is soft and well manufactured. For being a bed that can be shipped and condensed it is a win!

We decided on this mattress for our son. This is the perfect height for his platform bed. Please note If adding this ontop of a deep boxspring it may make your bed a little high and hard to get in to. The height of his bed with no boxspring is perfect to get in and out of with ease. He likes the firmness of the mattress as it is not too soft but also not real firm. The hybrid concept is a win win for those who want the softness of a memory foam but also the support of a coil mattress. The fact this mattress comes in a box makes it very easy to transport and install. Note that while it comes in a box it is quite heavy at over 100 lbs. Definitely need 2 people to lift the box. An amazing addition is that the mattress itself actually has handles on each side to make it easier to put into place or move as needed. We did not notice any smell when unboxing either. My son has used this for several weeks and has been getting quality sleep with no aches or pains. the only thing i can think of as a downside is that it does take a couple days to full compress. But it advises that you can use it in the meantime. Also when you sit on the edge or a corner it sinks a little more than other mattresses but that wouldnt be a reason not to purchase this mattress. You will not regret purchasing this thick of a mattress for such a great price.

This mattress is super comfortable and really does your back and body good. Good sleep is vital for your health, and this will go a long way towards helping people. It is easy to receive and to put in place, as well. We had our old mattress way too long, and most people are the same. We highly recommend you upgrade and get this mattress today. You won’t regret it!

I bought this mattress 2 weeks ago and from the first night I slept on it I knew I made the right decision. It came in a box but once I opened the plastic surrounding it, the mattress rolled open. There was no smell and I was able to sleep on it that night. Not too hard and not too soft it’s just right

This mattress is AMAZING! Perfect combination of firm and soft! Great hybrid mattress. It is so comfortable. When you lay down it feels cool and firm but molds to your body to make it even more comfortable. I will be buying more of these for the rest of the bedrooms in the house!!! Run and get this!

This mattress is amazing, it's extremely heavy, my husband and I lift alot of heavy stuff and had an issue moving this mattress. We unrolled it in our spare room & left it for 3 days then had to move it into our room. Has taken a few days to get used to it but it's fantastic to sleep on. Really luxurious and doesn't sleep hot. Would have preferred if Fed Ex had left it at the door not the garage.