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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,445 ratings1,564 reviews
  1. 5 stars69% (2,393)
  2. 4 stars12% (423)
  3. 3 stars6% (217)
  4. 2 stars4% (131)
  5. 1 star8% (281)
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Showing 321-330 of 1,564 reviews
Jul 20, 2023
Reviewer name: Me
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Zzzzzzz

We bought this for our oldest child a few years ago and it hasn’t been destroyed/ sagged and now this one for our youngest. So comfortable I’m thinking of trading our bed for this too. I have no back pain when I sleep on one of their beds. Only downside is if you like to sit on the edge of the bed, you will sink.

Helpful?2KZ9C46TI1Q813587367132
Dec 17, 2023
Reviewer name: Courtney
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great mattress

This mattress is really nice! I love how easy set up was. It is comfortable I would say it is soft but firm. The only negative for us was the smell it has a strong chemical smell out of the box that has been hard to get rid of. But we left the window open so it can air out. As far as price & quality this has been a great purchase for us.

Helpful?2KZ9C46TI1Q813587367132
Dec 18, 2023
Reviewer name: Bananna13
2 out of 5 stars
2 out of 5 stars review

Buyers Beware of Sam's Club

Buyers beware! This mattress is comfortable in the center, however mine never formed on the sides. We waited 52 hours to get on it but it never took. Since then I've been trying to get a refund or a replacement on it but sam's refuses to take care of it. They keep saying they need to pick it up before they will issue me a refund but THEY WON'T PICK IT UP. I keep calling over and over and over again to get it scheduled but they keep telling me i have to wait to be contacted. Sam's club online customer service is by far THE WORST customer service i have ever dealt with. For everyday purchases, Sams is great. But if you're looking to make a large purchase with a "warranty" i strongly suggest you buy elsewhere. Sams does not stand behind their product and they make it outrageously difficult to get help.

Helpful?2KZ9C46TI1Q813587367132
May 19, 2023
Reviewer name: SJC
1 out of 5 stars
1 out of 5 stars review

THEY CHANGED THE QUALITY

So my partner and I originally purchased this one mattress in 2020. At the time, it was the most incredible mattress with great support- we couldn’t believe it was only $400. After owning it for two years we noticed the mattress wears down a lot quicker than what a mattress should and wanted to exchange it thinking it just may be a minor defect. Sam’s club was kind enough to exchange it for us behind their member mark lifetime warranty guarantee. When we got the new mattress we immediately could tell that it didn’t feel the same as the original one we purchased. We have it it a chance thinking it just needed a few days out of the box but unfortunately it just wasn’t the case.

Helpful?2KZ9C46TI1Q813587367132
reply from Member's Mark

We're sorry the mattress wasn't right for you, SJC. You can use the Member's Mark 100% Satisfaction Guarantee to exchange this for a more firm model. Please contact Member Support at (888) 301-0332 if you need any assistance.

Feb 8, 2022
Reviewer name: Crystal
5 out of 5 stars
5 out of 5 stars review

Very nice!!!

I thought that I wanted a softer bed but this is perfect. It is soft on top but you don't sink down in it. It does a great job keeping me in alignment. I have problems with my SI joint getting out of alignment and I usually have pain and night and have to keep shifting into different positions. But I don't have to with this mattress. I slept very well on it the first night. I also highly recommend the Member's Mark Premium adjustable base to go with it. It is amazing!!

Helpful?2KZ9C46TI1Q813587367132
Jul 11, 2021
Reviewer name: Andrew
3 out of 5 stars
3 out of 5 stars review

Ok

Bed is really comfortable unfortunately it was deformed. Like other reviews, the end of the bed failed to to inflate to full capacity. Looks odd and also the top moves around when getting up. I’m contemplating returning but this would be the second bed in a box I return. Not sure it’s worth the hassle.

Helpful?2KZ9C46TI1Q813587367132
May 9, 2020
Reviewer name: Evanahutchison
5 out of 5 stars
5 out of 5 stars review

Holy Moly!

I bought this mattress after sleeping on a 1k Serta fancy all the bells and whistles and mattress for the last 5 years. I have never slept better in my life. It is a spiritual experience climbing into this bed every night. I have to fight off my children who try to climb in to our bed every night as well. It’s a neat lesson on physics too, during these homeschooling times.

Helpful?2KZ9C46TI1Q813587367132
Apr 22, 2026
Reviewer name: Blanca
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Mattress

It's so comfortable and soft I love this mattress

Helpful?2KZ9C46TI1Q813587367132
Feb 19, 2026
Reviewer name: Mojitomama
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Too Soft

Felt more like soft rather than medium firmness. Way too squishy for my liking.

Helpful?2KZ9C46TI1Q813587367132
May 16, 2024
Reviewer name: Bill H
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Too soft

It is way too soft. It was supposed to be medium firm but it is not.

Helpful?2KZ9C46TI1Q813587367132
reply from Member's Mark Team

We appreciate your honest feedback of our mattress, Bill. Please note, it can take a few days of expansion and use for the mattress to settle into its final firmness. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.