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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,317 ratings1,507 reviews
  1. 5 stars69% (2,303)
  2. 4 stars13% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (265)
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Showing 1,091-1,100 of 1,507 reviews
Mar 24, 2024
Homer
4 out of 5 stars review

Verified Purchase

Comfortable for the price

Comfortable

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Apr 16, 2025
Sam
1 out of 5 stars review

Verified Purchase

Softer than expected

Softer than expected

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reply from Member's Mark Team

We appreciate your honest feedback on our mattress, Sam. Our mattresses can take a few days of regular use to 'break in' to their final firmness, we would encourage you to continue to use the mattress and if its ultimately not the right comfort for you, you are welcome to return it anytime as part of the Members Mark 100% Satisfaction Guarantee.

Mar 31, 2023
JEdge
5 out of 5 stars review

Verified Purchase

Great product.

Great product.

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Mar 21, 2022
Don
4 out of 5 stars review

Verified Purchase

Very nice

Great sleep

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Aug 14, 2020
Nicole
3 out of 5 stars review

Happy over all

We have had this mattress for a few months now so i figured I'd write a review. First off it took quite a bit longer than my daughters Serta to mattress to open all the way up. Right away we noticed a very strong odor and figured it would go away after airing it, i was wrong. Mattress was comfortable and helped with a lot of my aches at first but not so much anymore as i feel like i just "sink" in now vs feeling contoured. We never noticed much of a "cooling" affect. Now back to the chemical smell... I unzipped the protector to see if i could figure out what layer of the bed had the strong smell and now i cannot get the protector back on! My fault for not reading the tag until after but if you are like me and planned on washing the protector every now and then- you can't and good luck getting it back on. Good mattress but definitely gets too soft after awhile and topper cannot be taken off.

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Aug 24, 2024
Kat
5 out of 5 stars review

Verified Purchase

Mattress was easy to assemble and very comfortable

Great mattress

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Apr 26, 2025
Gina
3 out of 5 stars review

Get what you pay

I've had the medium queen size mattress almost a year. I bought it for my adjustable bed because I had read the good reviews, the cost, and the convience of it being shipped. At this time, I can honestly say it is not the best mattress for an adjustable bed. It has lost some of it's loft and I can sometimes feel the bars of the bed frame though it. I can extend the life of my mattress by flipping and turning it as I'm the only one sleeping on it but if two people sleep on it on a daily basis, it will not last long. Save your money for a better quality matress that you can test in person.

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Sep 4, 2023
Cathylynne
1 out of 5 stars review

NOT Medium Firm!

There is zero support at all. I had high hopes however this is a total bust. I have no idea how this can be advertised as medium firm when it is total mush. When it says Hotel, I thought it would be similar to a hotel type of mattress and there would be support for head, neck and body. Save your money and keep looking.

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Oct 20, 2021
Jerry
4 out of 5 stars review

Verified Purchase

Love the confort

Great

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Aug 25, 2024
Flexzilla
5 out of 5 stars review

Great queen bed for the price!

Amazing queen bed for the price. Medium firm which was perfect. Delivery was quick and painless, no hassle whatsoever. UPS delivered right to my garage. Unpacked and waiting for the bed to rise in height. Husband couldn’t wait and after resting on the unmade mattress, exclaimed “wow, what a comforting feel! What did you pay for this?” I have paid far more for less comfort. I will repost once it’s has six-months of wear and share its durability. 👍🏼

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