The gazebo assembly went really well, and it looks great adjacent to the house. I did not appreciate getting an email the day I received it saying that to maintain my warranty, I would have to perform labor on the gazebo that would far exceed the cost. Better to just tell customers there is no warranty, as that would have been more truthful.

Not for the weak of heart to put together. We just had two of us putting the gazebo together contrary to advice. We were shorted a couple corner brackets but once we got started it went fairly smooth. We added teardrop lights and a couple fans. It provides good shade and the fans keep a breeze stirring. If you’re not up for a full weekend project, pay to have the gazebo assembled.

We love the gazebo and had it installed by Sam’s. We didn’t know it at the time but the roofing metal had a blue film to protect it from getting scratched during shipment. The installer either didn’t know or just didn’t bother to take it off. Now it is coming off on its own and it looks terrible. I would give this product a 5 if it wasn’t for this issue with the plastic film. It is to get it the removed now.

[This review was collected as part of a promotion.] We bought this in the spring and we love it! We love using our backyard, but if it's raining we would always have to run inside but not anymore. Now with our Norwood Gazebo we can stay cool on the hottest of days or dry when it rains!

I have been researching these for actually years. Finally decided to buy this one. Absolutely the right choice. The packaging was fantastic nothing got damaged in shipment. The incredible thing is the engineering of this. It takes time but goes together perfectly. Everybody who sees it cannot believe how nice it is. I called for a question and the customer service was just as good as the product. I am real happy with the entire purchasing decision!

I have zero complaints, love the final product. No missing pieces, and instructions were easy to follow. You do have to be somewhat handy to put it all together, and if you dont square it up the roof panels will not go on right. That was the only thing with the set up i would warn people about. And it 100% is not a one person job.

Purchased Dec 2022. It took three days to assemble, however we probably could have finished in two if we didn't chit chat and take a ton of breaks. Assembly went smooth and the paper instructions where put together very well. There is a 3D app that can be downloaded that also helps walk you through assembly. We referenced the app a couple times when we couldn't quite see something right in the paper instructions. Very pleased with the quality and sturdyness. Highly recommend. Would definitely.purchase again, and have been thinking about getting a size smaller for another area of the backyard.

We have thoroughly enjoyed having morning coffee under our gazebo. We spend as much time as possible dining and entertaining under our Brindlewood 12X10 Gazebo. It’s turned our otherwise plain backyard into our own little getaway! It’s so sturdy which is important in the Gulf Coast. The tin roof keeps it shady and cool in the Texas heat. We highly recommend Backyard Discovery 12X10 gazebo.

I bought this kit a few weeks ago, I must say that it is the best kit I have ever used! All parts were there and easily identified The directions were very clear and the app on the phone was also useful at times for clarity I built it in less time then estimated and impressed with the quality.

Both Built and the instructions are very lacking. They tell you after the fact there are things to do before tightening the hardware. They both need a preparation page the tells what the pages ahead for each task are. We had to redo several things. The ridge cap construction leaves a lot to be desired. Not rigid enough due to the use of short boards. We will purchase single length boards and redo this It takes more than 2 people and 15 hours.