My husband got me this as a birthday gift a year ago. It’s been a delightful addition to our back patio and we have enjoyed it daily. It provides a wonderful shady spot for our outdoor table and chairs set. Assembly did take quite a few hours but the directions were clear.

We purchased this Norwood 16’ x 12’ gazebo a year ago after discovering we needed some shelter and shade to enjoy our outdoor patio furniture and fire pit. Assembly was not hard but was a little tedious and required a good deal of time as I still work full-time. That said, the instructions were very good, and my wife and I did most of the work. A good friend helped me with the roof and my excellent neighbors helped with the "heavy lift" portion of the build. Once completed, we absolutely loved it! We were spending so much time in it, that I decided to add lights, a ceiling fan, a propane heater, and a television! The television was a little tricky as I needed to protect it from the weather and the ends of the gazebo are basically open. I installed a 4’ x 8’ sheet of ultraviolet-resistant plexiglass in a secure wooden frame and a flip down motorized TV mount. I also added a mesh network satellite to improve streaming and download times. The electrical box supplies enough power and amperage to run all the electrical devices and the drop-down ledge is perfect for charging mobile phones. The entire structure is bolted into the concrete deck and the wood tones matched our patio furniture nicely. We thoroughly enjoy evenings and weekends outdoors watching sunsets, the night sky, and three dachshunds playing in the yard. I cannot recommend this product enough and I am completely satisfied with the purchase. The dachshunds love it, too!

Purchased online and was delivered on time at the end of the driveway due to COVID restrictions. Sorted and assembled with 4 adults in about 7 hours. Highly recommend having one person on the instructions. Had a few problems towards the end getting things to line up, but with a little effort went together nicely. Definitely recommend and am thoroughly enjoying my new "room" addition.

We searched and searched Sam's to get this. My husband was tracking it with an app to know immediately when it came back into stock. It is absolutely gorgeous once assembled. However, unless the 2 people building it are Thor and the Incredible Hulk, you will need more than 2 people. We used 4 at times to get it upright.

[This review was collected as part of a promotion.] Have thoroughly enjoyed this gazebo for the last few months. Looks great on my patio. My dealing with customer service after purchase was excellent. Look forward to enjoying my gazebo for years to come!

[This review was collected as part of a promotion.] I have had my gazebo for about six months and I love it!! We are always using it. It was so easy to buy, track and we paid fir it to be assembled. Highly recommend if you pay fir assembly..not only professional installed but at an excellent price.

[This review was collected as part of a promotion.] I purchased this in May 2023. The basic build out was well explained and easy to assemble with one helper. However, it took me six months to fully complete my install, doing a little at a time. It's now fully enclosed with an additional 6x10' adjoining space. It's my full outdoor kitchen with seating for 4, a propane firepit & table, a 4 burner 36" Blackstone griddle, 4 burner 39" Charbroil grille, 2 storage cabinets, a waste bin, a deep sink, overhead fan and exhaust fan, controlled lighting, and rain gutters. I can use fully enclosed or open air. It's a wonderful addition.

You have to really pay attention to the detailed instructions. If you follow the directions you will not have any problems. The 2 different size washers for each bolt was painful at times but you have to follow the directions. I’m 65 years old and built this over 2 weekends at my own pace. I found the use of a ratchet strap helpful in keeping the roof panels square and did not screw the cross pieces for the roof panels until I had the framework square. I also used the ratchet strap to help pull the outside rafters in which helped with the final roof bolts alignment. This gazebo is of great quality and very sturdy. I recommend this to anyone who is handy and follows directions carefully. You truly can’t deviate from the directions.

I spent a year looking at budget options for shade in the backyard before finally deciding to splurge on the Norwood 10x12. Glad I did. Assembly was pretty straightforward, there were a couple spots where the boards were warped or the holes were a bit out of tolerance and I had to drill them a bit larger to make things line up, but that's to be expected with wood. I did most of it myself, and then recruited a few friends to help me stand it up and complete the final steps. Would recommend at least 3 helpers for standing it up and getting the roof panels on. Could be done with fewer, but more makes it much easier. Finished it with Australian Timber Oil. Looks great, nice and sturdy. The building inspector referred to it as "handsome."

This carport is beautiful and very well designed. Installation is very tedious. You have to be willing to take your time. The Bilt app is great, however the roof rafters and soffit pieces are very confusing and it is difficult to tell which pieces go with which. I meased this up on several panels. The green plastic wrap on the metal sheeting takes an unduly long time to remove. It is a test of patience but the finished product is sturdy and attractive. It's a trade - off!