I love this bed!! I bought 2. It is soft, not firm like I have seen in the mattresses in a box... but not too soft. It really is like a hotel bed.

I bought three of these and this last one I bought seems not as firm as the other 2? Otherwise I like the quality of the mattress

Let mattress expand, sleep on it three nights to make assessment . It’s wonderful , no back pain, firm, but not hard.

The mattress was advertised as firm, but it’s not the firmness I was expecting too soft for my taste…I was looking for a firm mattress

I haven’t slept in the bed but we had guests that did and they said it was very comfortable. Good mattress for the price.

Great design, firm and sturdy mattress, super comfortable no more back pain and thank you sam’s club for making High quality product!

It’s quite firm (think I ordered the firmest one) and really comfortable. Used on the floor for temporary situation and super thick. Loved it !

Very comfortable. I'm a side sleeper, and I don't have a neck ache when I wake up in the morning anymore.

Would never guess this was a mattress in a box. So convenient to order this for pick up the day before moving in from another state.

Very comfortable mattress. Definitely needs a box spring under it though or a solid same-size base.