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Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set for
Member's Mark 11-Piece Modern Ceramic Cookware Set
4.5 out of 5 stars
stars2,248 ratings1,057 reviews
  1. 5 stars78% (1,751)
  2. 4 stars7% (152)
  3. 3 stars5% (109)
  4. 2 stars4% (89)
  5. 1 star7% (147)

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Showing 311-320 of 1,057 reviews
Nov 24, 2022
Maria
1 out of 5 stars review

Don’t buy

These pans worked for about 2 weeks. At first they worked well. Now everything sticks, and they are stained inside and out no matter how much i took care of them or scub to clean. I am throwing these away. They look so ugly now. I bouth these in April 2022. It is now November

Helpful?745N5CWWCK8813586400124
reply from Member's Mark

We are sorry for your experience with the pans, Maria. Please remember that all Member's Mark items come with a 100% Satisfaction Guarantee and can be returned at any time. The pans work best when used on Low or Medium heat and to assist with the cleaning, we recommend using a soft cloth or sponge and handwashing with vinegar.

Dec 14, 2022
Miranda
5 out of 5 stars review

Verified Purchase

Awesome cooking ware, love them easy to clean!

Best purchase

Helpful?745N5CWWCK8813586400124
Oct 8, 2022
Texas girl
5 out of 5 stars review

amazing

I bought this set based off of reviews on here and I am very thankful I did. My mom and I both love it! It looks gorgeous (I’ve only had it for a month of almost daily use, and I haven’t noticed any chipping on the exterior or interior) and it is truly non stick. It cleans up beautifully too. I have been babying it to be honest, due to the reviews saying it chips but so far so good.

Helpful?745N5CWWCK8813586400124
Feb 21, 2023
Interesting SHOPPER
3 out of 5 stars review

Non-stick coating is coming off the tops

I received this set on November 5, 2022, and I absolutely loved the set. I used the 3 Qt pot at least 5 days a week. This is February 20, 2023, and the non-stick coating on the tops is coming off. At this point, I am afraid to cook with set because I don't want that non-stick coating (the lead) to fall into my food and my families eating some of that coating. Plus, I don't know if the non-stick coating is dangerous to consume.

Helpful?745N5CWWCK8813586400124
reply from Member's Mark

We are sorry to hear about your experience. Here are some tips for you to maintain the superior nonstick performance. Always cook in LOW TO MEDIUM HEAT. HAND WASHING RECOMMENDED though DISHWASHER SAFE. Always cool down to room temperature before hand washing. The use of high heat and a sudden temperature change, thermal shock, can cause metal fatigue, warping, deformation, nonstick deterioration, chipping, discoloration. Never use hard objects on the nonstick surface.

Nov 23, 2022
sa
1 out of 5 stars review

I wouldn’t purchase again

These pans are so BEAUTIFUL. Which is why I bought them. However after just a few months they look like they are 20 years old. I can not get the white parts clean and I am not a messy cooker. Oh and wash these right after using each time and still the white outside is stained

Helpful?745N5CWWCK8813586400124
reply from Member's Mark

We are sorry to learn about your experience, sa. Please remember when using these pan that they function best on Low or Medium heat. We also recommend handwashing with vinegar and a soft sponge to help remove stains. Also, every Member's Mark item comes with a 100% Satisfaction Guarantee and can be returned at any time for a full refund.

Aug 17, 2022
Betsycnc
3 out of 5 stars review

interior amazing, exterior lacking

Let me preface saying that I wanted to love these so much. However, I have a wolf range and after 2 uses the exterior has chipped. I followed all instructions with washing, drying, heat medium low, etc. ! The inside tho is amazing but I am unfortunately returning! Perhaps a lower powered cooktop would be better.

Helpful?745N5CWWCK8813586400124
reply from Member's Mark

Thank you for the feedback and for following the instructions. Here are a few more tips for using ceramic cookware: 1. Cook on low to medium heat, always. Since aluminum provides excellent conductivity and delivers even heat distribution, high heat is unnecessary. The use of high heat can permanently discolor and reduce the durability of the cookware. 2. Selecting proper burner size, so heat touches the bottom of the cookware and does not climb up the side walls. 3. We recommend carefully placing pans on and off because sliding across metal stovetops may damage the cookware base. Please know all Member’s Mark items come with a 100% Satisfaction Guarantee and can be returned anytime for a full refund.

Dec 16, 2023
MDM16
1 out of 5 stars review

Worked for about two weeks

They look nice and worked well for about two weeks and then they started sticking to everything even tho we listened to the directions and followed them to a T. We did not even put them in the dishwasher. It didn’t even matter if we put a ton of oil in the pan they would literally stick to everything and ruin our food. We cooked on medium to low heat used the correct tools cleaned them properly and did everything by the book and that did not seem to matter. These pans were terrible.

Helpful?745N5CWWCK8813586400124
reply from Member's Mark Team

Wee are sorry to hear about your experience with the cookware set, MDM16. Thank you for following all the directions. To restore the performance of the non-stick surface, we suggest using a deep cleaning method. This involves soaking the cookware in hot, soapy water overnight and then thoroughly washing the surface the next morning. If you are still unhappy please know you can exchange or return the set anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Apr 25, 2024
Holland1960
2 out of 5 stars review

Disappointed

I bought 2 identical sets a few months apart. One for my home by Flagstaff and one for my rental out of town. I loved the white color and the gold handles. My renters really liked them, BUT at home we liked them for the first few months but then the non-stick seemed to not work so well anymore. We also noticed we did not get them all the way clean any longer due to the non stick not working like it should. We don't own a dishwasher so therefore they are washed by hand. Overall I am disappointed because of the nonstick surface wearing off so much sooner than expected. I do really like the look of them!

Helpful?745N5CWWCK8813586400124
reply from Member's Mark Team

We are sorry to hear about your experience. To restore the performance of the non-stick surface, we recommend a deep cleaning method. This involves soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Here are a few other tips to help maintain the nonstick performance. 1) Always use on low to medium heat. 2) Always cool down to room temperature before washing. 3) Avoid sudden temperature change (Thermal Shock) on the cookwares and lids. 4) Keep the open fire just touch the bottom of the pots and avoid open fire climb onto the wall. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned anytime.

Aug 18, 2022
Jess
3 out of 5 stars review

Slightly Disappointed

I wanted to love these so much! I’ve been longing for Caraway pots and pans for a long time now and was SO Happy when I saw these at Sam’s. These cook wonderfully! They’re beautiful and wash clean exceptionally. My biggest fault for them is the handles DO get hot and one of them has already fallen off the lid. I’ve only had this set for a little over a week. Hand wash with Luke warm water and mild soap. I got racks to store them in so they aren’t clanged together. I’ve taken good care. The other kids are holding up so far but it’s not a good look after only a week for them to be falling apart. So very sad.

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reply from Member's Mark

We are sorry for your experience with the pan set, Jess. Please contact Member Support at (888) 301-0332, and we'll do our best to make this right for you.

Nov 24, 2022
Ann2472
3 out of 5 stars review

Great deal

I got these last year at the store in gray. They have been all they are promised to be. The only issue is a scratch or two on the small saucepan which I use daily or nearly. These are heavy and the nonstick is great but also these pans are heavy and well made in my experience.

Helpful?745N5CWWCK8813586400124
reply from Member's Mark

Thank you for the review and feedback Ann2472. We recommend using wooden or silicone utensils with this set to avoid any scratches or chips in the pans.