Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set forMember photos
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Don't hold up well at all.
These pans didn't make it 6 months before the inner coating started coming off. I don't use metal utensils. That annoyed me enough, but now one of them ruined 10 bucks of ingredients because it can't properly distribute heat. Over the same heat, it'd be boiling one minute and not the next, then suddenly scorching my fudge. These were a total waste of money.
We are sorry to hear about your experience, Pookie. Our cookware is equipped with a stainless steel stay-flat base specifically designed for use with induction cooking surfaces. It is important to ensure that the diameter of the pan’s induction base is equal to or larger than the size of the induction element being used. If the pan’s induction base is significantly smaller than the induction heating element, the induction sensor might not recognize the pan and therefore not activate the heat evenly. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee. You can contact Member Support at (888) 301-0332 if you need assistance.
are they beautiful, yes! complete trash, yes!
I was super excited about these pans! Ordered them when they first came out. Even landed the white/cream color. They arrived with some scratches and paint chipped. I read the directions and followed to the letter, first month with them, they were great. Nothing was sticking pans where hanging in there. Now 3 months later, EVERYTHING STICKS! It doesn’t matter if it’s been oiled or not. One pan has bad heat rings even tho I have only cooked on low to medium heat. I have always hand washed and no metal but they still have ruined. I would not buy. Even tho they are so pretty :(
Rachel, Thank you so much for bringing this to our attention. This experience does not match what we want to provide to our members. Please feel free to reach out to our Member Services team at (888) 301-0332 and we will be happy to make it right.
Wanted to love them!
These are gorgeous and I couldn’t wait to get them! After using them for the past few months the exterior is already stained. The cream is beautiful, but doesn’t hold up even when following usage directions to a T. Bummed because I would have spent money on a different set if I had known.
Disappointed
I bought 2 identical sets a few months apart. One for my home by Flagstaff and one for my rental out of town. I loved the white color and the gold handles. My renters really liked them, BUT at home we liked them for the first few months but then the non-stick seemed to not work so well anymore. We also noticed we did not get them all the way clean any longer due to the non stick not working like it should. We don't own a dishwasher so therefore they are washed by hand. Overall I am disappointed because of the nonstick surface wearing off so much sooner than expected. I do really like the look of them!
We are sorry to hear about your experience. To restore the performance of the non-stick surface, we recommend a deep cleaning method. This involves soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Here are a few other tips to help maintain the nonstick performance. 1) Always use on low to medium heat. 2) Always cool down to room temperature before washing. 3) Avoid sudden temperature change (Thermal Shock) on the cookwares and lids. 4) Keep the open fire just touch the bottom of the pots and avoid open fire climb onto the wall. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned anytime.
Great & beautiful cookware, but not for gas stoves
We've had the set for almost 1 year, we have a gas stove, and we purchased the cream set. The set is beautiful, we love the gold together with the cream color. The set cooks great and has even heat distribution, but the set does not last long at all with a gas stove. We use all of the pans often, multiple times a day, and they are pretty discolored now. Discolored meaning you can set the original color of the set, but after extensive use for almost a year, there is definitely a brown hue now that does not wash off even with steel wool. There should definitely be language included with this product that the set will discolor with the use on a gas stove.
We are sorry to hear about your experience, SC. Always cook in LOW TO MEDIUM HEAT. The use of high heat and a sudden temperature change can cause metal fatigue, warping, deformation, non-stick deterioration, chipping and discoloration. Besides, please do not allow the open fire climb on the body wall, which could cause discoloration. Please know you can return this set anytime as part of the Member’s Mark 100% Satisfaction Guarantee.
These things are awful…
These pots and pans are absolutely awful. I've had them for just over a year and they already need to be replaced. Couple things….they are not “non-stick” every thing sticks. The quality is also awful …the non-stick coating has chipped, the “brass” handles have turned color, and the bottom is deteriorating. If I could give zero stars I would…
We are sorry the cookware set did not meet your expectations, ERICA. Here are a few tips to help. Seasoning creates a temporary oil layer that supplements the ceramic coating’s non-stick properties: 1) Wash the cookware with warm, soapy water and rinse thoroughly to remove all residues. 2) Dry completely with a soft cloth. 3) Apply a thin layer of high-smoke-point oil (e.g., avocado oil, canola oil) to the interior surface using a paper towel. 4) Heat the cookware over medium-low heat for 2–3 minutes (avoid high heat, which can damage the ceramic). 5) Turn off the heat and let it cool completely. 6) Wipe off excess oil with a clean paper towel. Repeat this process 2–3 times. If you are still unhappy, please contact Member Support at (888) 301-0332 and they'll do their best to make this right for you.
Definitely not nonstick
Not sure if it’s my stove top (induction) but this set is horrible. I followed the instructions for properly seasoning the pans and EVERYTHING sticks to them. I’ve re-seasoned about 4 different times and still nothing. They’re beautiful but would not recommend.
Everything sticks to these pans!
Bought these in August, (it is currently 11/2/22) and everything o cook in sticks to these. Even using butter or oil and I can’t even cook an egg properly on these things. I have always hand washed these pots to be sure not to ruin them and we are only 2ish months in and I hate them. DO NOT BUY THESE!!!
Worked for about two weeks
They look nice and worked well for about two weeks and then they started sticking to everything even tho we listened to the directions and followed them to a T. We did not even put them in the dishwasher. It didn’t even matter if we put a ton of oil in the pan they would literally stick to everything and ruin our food. We cooked on medium to low heat used the correct tools cleaned them properly and did everything by the book and that did not seem to matter. These pans were terrible.
Wee are sorry to hear about your experience with the cookware set, MDM16. Thank you for following all the directions. To restore the performance of the non-stick surface, we suggest using a deep cleaning method. This involves soaking the cookware in hot, soapy water overnight and then thoroughly washing the surface the next morning. If you are still unhappy please know you can exchange or return the set anytime as part of the Member's Mark 100% Satisfaction Guarantee.
chips very easily
Oh I was very excited to get this pan set. I read the instructions and was very careful in handling and washing. I placed pan protectors between them and hand washed them used low heat. Not a month into using them and the lids have chips and the paint is bubbling up. Very unimpressed with these pans and will be returning for a full refund.