I love using this product, but the strong electrical burning smell coming from it gives me concern. What do I do? Is there a way to replace it?

Great product

I wasn't expecting to love this so much when I ordered it, but it is hands down my favorite, most used kitchen tool! I cook so many of my meals in this thing!! I can throw my meat and veggies in there together and cook my entire meal at the same time, and if you are cooking for a large family, this will be a game changer in your kitchen for sure. If you are on the fence, GET IT :-)

I love this skillet. It is somewhat easy to clean but I would have gave it 5 stars if the skillet it's self would have been removable for cleaning in stead of taking a chance on getting water into the electrical area. Otherwise I would have said it was a perfect skillet. I love this so much. I want to cook anything that I can just to use it. Lol.

I have the 14 inch electric skillet. I love it. It did mess up on me but I contacted the company and they are helping me get it fixed. At first they sent me a new probe thinking that was the problem but it wasn't, so now they are sending me a new unit. I would say their customer service is top notch.

I'm on my second one,( First one) the plugin heating element Burned up and almost caught fire, (second one) the middle has a indentation on the cooking surface so is no longer flat. The plug on this one is already not fitting into the the plug of the fan after just a few uses, and looks as if the tip is getting hot and turning Black, it is going in trash!!!!! When contacting Dash about the 1st one it was a pain to have them replace it. It was like I was trying to lie to them, It was a real Pain!!!!!! That's Why I'm just tossing the 2nd one.

I LOVE THIS! I used it for the first time last Sunday making fried chicken. OMG it is great. It cooks evenly, has a vent hole in lid, does a quick job and easy clean up. The chicken tasted great, I did not mess up my stove top and was able to cook the whole pack of chicken at once instead of a few, pull out, cook a few more. And I am hoping it costs less than using my electric stove!

I got this electric skillet 6 years ago from my company Christmas party and I have loved it since then!! It's easy to cook large dishes like beef broccoli or beef with mixed veggies etc !! This is an excellent product and I would recommend it to everyone!! Best product out there

I had the smaller skillet version and wore it out! I wanted to order another one and you discontinued. Please bring it back! It was perfect for singles or couples. It was also perfect for travel. I know the family size is good but please please please bring back the smaller size.

I haven't used it yet, but did plug it in and it heated very quickly, and then retained the heat, so I am sure it will be a great skillet. I can make a lot of food for oompany or fix myself a whole breakfast in one pan. Planning to use it outdoors in the summer, too, in addition to our grill.