[This review was collected as part of a promotion.] Bought this about a month ago and just love it. Everything great at this point.

Middle drawer is extremely difficult to open or close. Support person could not change the slide mechanism; said it is a design issue. Noisy ice maker. Produce drawers require opening both doors to slide the bins out.

Do not buy this model. I bought its predecessor 11 years ago and for the past 6 have had nothing but problems. Replaced compressor, replaces two fans, replaces fridge evaporator, replaced the freezer defrost drain system, the unit sprung a leak somewhere tgat two techs could not locate. So I stupidly bought another LG because it had high ratings. NOT for reliability though. 40 out of 100 is NIT a good record. Ok on to this one specifically. LG has cheapened this model unmeasurable. From 3 freezer drawers to two. The top drawer opens only half way so to see and get at the back one must get in their KNEES. How incredibly stupid. Why do that? Well because KG eliminated the slide$$$ that used have the drawer open fully. NOW it has to be supported by the drawer below it. The chill drawer has been cheapened. Instead of an adjustable divider now it has to fit into slots. Ok, no big deal BUT you cannot stand a drink can upright to save space. Why? Because LG cheapened the drawer and to keep the bottom rigid it corrugated it so now no can will stay upright when it gets knocked around opening/closing the chill drawer. The fridge does not cool to the set temp. Set at 33 to test it the coldest it gets is 40.0. The shelves are terrible. Doing away with the half sliding shelf makes it unusable to put anything tall in the fridge. A fast food drink cup won’t even fit. Everything must lay down. Otherwise the top shelf has to be removed or the shelf moved which leaves like a 2” hi space between shelves to fit WHAT?? The water dispenser is so stupidly placed that you cannot fill a narrow neck bottle without getting on your knees to be able to see where the spout is. The predecessor had a short spout in FRONT of the ice chute so you could SEE IT. Not this model. It is hidden under the ice chute where it can’t be seen so if you don’t hit it just right there is water sprayed all over the dispenser and the freezer door (the stupid handle turns into a reservoir that fills up with an inch of spilled water) and the floor. Speaking of the dispenser WHY is it so obnoxiously large (wide)? There’s no glass, cup, pitcher so huge. What does LG think someone is going to put a frying pan in there to fill with water?? Stupid. EXCUSE TYPOS, STUPID LG website has no way to scroll this window to go up and check for/edit errors!! AND the site will not allow me to add photos of what I described.

This fridge was part of my entire LG purchase that also included a range, microwave, dishwasher and stackable washer/dryer. This fridge is nice and has good features. But one issue is beginning to annoy the heck out of me and that is: the door alarm is fixed at 1 min and there is no way to change that. LG's bogus claim is that it's a safety feature. This is a fridge not a car. Please change the firmware to allow owners to decide on the alarm time. Imagine you have the doors open to put groceries in the fridge and the alarm goes off at one min and then every 30 sec. Closing and opening the door to cut the alarm is a bad design feature. C'mon LG; it's a simple code change to allow the door alarm to be adjusted by the owners not you.

Cooling Shelves Drawers Dispenser There are SO MANY simple design flaws on this model. It is basically a replacement of the FD model I purchased 11 yrs back & LG has cheapened it to the max. GONE - fridge 1/2 shelf. GONE - decorative (silver/gray trimmed) door bins. GONE - flat chill drawer bottom so cans stand upright. GONE - door butter bin. GONE - 3rd pull-out freezer drawer. GONE - full fridge LED lighting, in favor of one LED strip. GONE - convenient selection of ice/water/crushed with one push. GONE - crushed ice dispenser that does not spray ice chips onto the floor. GONE - up-front, in plain view, water, dispenser spout where you can watch the water level & hold over tall containers to fill them. Kudos LG you've cheapened yet another product and made it less convenient Any consumer who rates this unit “wonderful” must have had a fridge that was much worse before this one Oh, did I mention that the fridge & freezer will not attain the set-point temperatures? The setting 33° and -7° are there simply to fool you

Very happy with the refrigerator! It has so much open space!

Delivered 2 weeks ago looks great love the frig/freezer convert drawer

Nice frig. The convertible drawe is really a nice feature.

I purchased a month ago looks great quiet and l love the no slam feature on the door

We bought 2 LG’s in November and we are real happy with them!