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Customer reviews for Backyard Discovery Beaumont Cedar Pergola with Trellis Roof and PowerPort, Choose Size for
Backyard Discovery Beaumont Cedar Pergola with Trellis Roof and PowerPort, Choose Size
4.8 out of 5 stars
stars
632 ratings632 reviews
  1. 5 stars85% (540)
  2. 4 stars13% (80)
  3. 3 stars2% (10)
  4. 2 stars0% (0)
  5. 1 star0% (2)

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Showing 211-220 of 632 reviews
Nov 4, 2023
Reviewer name: Pamela P
5 out of 5 stars
5 out of 5 stars review

Easy to assemble, very sturdy!

[This review was collected as part of a promotion.] I bought this pergola because the reviews on it were excellent and the measurements said it would fit on our concrete slab perfectly. It did not disappoint! From delivery to set up everything went smoothly. Just take time to organize the pieces and it will go up easily. The pieces of cedar were of great quality for the amount that was spent on such a large pergola. It probably took about 8 hours to completely set up from start to finish. The directions were very easy to follow as well. Would definitely recommend this product and company!

Review from backyarddiscovery.com
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Feb 9, 2018
Reviewer name: Lynne
4 out of 5 stars
4 out of 5 stars review

Looks good!

Altogether a good product. We put it up Christmas Day and Boxing Day, with some help from my brother who was visiting. There were some boards that were a bit warped but it wasn't enough to keep it from going together. We did need to re-drill a few holes that didn't line up properly, but we had tools so it wasn't a problem. AND they included extra hardware of every kind, which we didn't actually need with this kit but have with others (which can be a real nuisance). The least satisfactory issue was the freight company, Estes Freight. It sat in the Phoenix warehouse for a week before they got it out to us, and no-one there would answer the phone or return our calls.

Review from backyarddiscovery.com
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Jan 19, 2025
Reviewer name: Ultimate Fixer
5 out of 5 stars
5 out of 5 stars review

Not without issues, but the final product we love.

Started with just myself up thru STEPS 7, then two men for STEPS 8, 11, 14 thru 16, and 18. Most of the entire family joined in from this point on. Preliminary assembly and assembly-STEPS 1 thru 7, 9 thru 10, 12 thru 13, and 17 I did in my garage while waiting for HOA approval and concrete slab completion. (The good news is, there were no missing/damaged parts, save for what I considered to be minor blemishes in the surface of three different boards. Upon final assembly, there were no shortages and surplus in nearly all of the hardware parts). We chose to pre-stain everything from this point forward in the installation. 1st complaint: The sum of the various lap-joints does not produce the same thickness as the original board. Note: Depending on your selection of stains, this can be less noticeable in the final assembly. 2nd complaint: The depth of the lap-joints is often inconsistent, resulting in gaps as large as 1/8 inch. I know of no easy way to camouflage this, Note: I consider both of these complaints to be the result of a quality-control problem. If you choose to follow the Manual (Anchoring Layout pg-3, as we did), this can result in some of the Posts not standing perfectly vertical. To the critical eye, this can be annoying. Suggestion: Follow the Manual (Anchoring Layout pg-3) for a starting point, but before anchoring the base of any Post, tighten all hardware except those affecting the Post alignment. Then, make any fine-tune vertical alignments to the Posts using a carpenter’s level. (If everything has been done correctly up to this point, this should be very minimal). Lastly, anchor the Posts. Caution: I didn’t pay enough attention to the location of the pre-drilled holes in the JOIST and ended up with some of the pre-drilled holes facing down instead of up and on the outside instead of the inside (or vise-versa) of the POST. This will extend the installation time no matter how you choose to solve it. 3rd complaint: Neither of the inside POST (POST P03) were pre-drilled for the CORBEL on one side only as they should have been. Note: This I consider to be another quality-control issue. 4th complaint: Because there is no staggering of the lengths of the PURLINs, all the joints fall on a single SLOTTED-JOIST at each splice point. This leaves you with no attachment to the PURLINs to those two particular SLOTTED-JOIST leaving them less stable than the others. I chose to replace the PURLIN splicing bolt, nut, and washer in four staggered locations across the length of these tow JOIST with a 3” long - ¾” lag bolt and washer making the splice point serve as the anchor point to the JOIST in those four locations. If you are anchoring your Pergola to concrete, I discovered that dipping the concrete anchor screws in thick liquid soap such as hair shampoo before driving them will keep them from seizing up during driving. (Learned this the hard way).

Review from backyarddiscovery.com
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Nov 3, 2024
Reviewer name: JC24
5 out of 5 stars
5 out of 5 stars review

Beaumont Cedar Pergola

I purchased and installed Beaumont Cedar Pergola on my backyard deck. The pergola has added a whole new dimension to the deck and its usefulness. The cedar wood was high quality and smells great. The instructions were straight forward and pergola pieces marked which really helped during installation. Thanks for putting together a great product and a price that's very affordable. Check out my new beautiful pergola!

Review from backyarddiscovery.com
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Dec 2, 2024
Reviewer name: Kdierk
5 out of 5 stars
5 out of 5 stars review

Perfect backyard accent

My husband and I absolutely love our new pergola!! It was an easy two person project as everything was labeled like a map for dummies. We liked the one our friends had and is the reason why we bought ours. Would definitely recommend this product to anyone!

Review from backyarddiscovery.com
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Feb 24, 2022
Reviewer name: Tracy3443
5 out of 5 stars
5 out of 5 stars review

Just amazing

We love this addition to our backyard. It turned it from a yard to basically another room in our house. When the weather is nice, we hang out there all the time. The outlets are nice because we added Italian wedding lights and it looks like our backyard is a high end restaurant patio!

Review from backyarddiscovery.com
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Aug 30, 2024
Reviewer name: John S
4 out of 5 stars
4 out of 5 stars review

Great Product, Not So Great Assembly Company

The product itself seems to be a great product, but the included assembly through Go Configure leaves a lot to be desired. A piece was broken during transport, so I was left with a partially constructed pergola on my patio and the team on site said they had to report to their supervisor. The supervisor of the local company submitted the report and GoConfigure sends me an email saying their team had to "investigate" this which generally takes two business days, starting Friday over a Holiday weekend. When I called for more details I was told they could not give me any timeframe, because Go Configure is a separate company than Backyard Discovery (despite their name and number appearing on the cardboard boxes the pergola came in.) Backyard Discovery had previously been very helpful and so I chose to call them directly. They immediately noticed my order and prior registration and told me they would FedEx me the broken part and it would arrive in 2-4 days. Honestly I'm furious because if I had called the manufacturer the day we found it was broken I could have finished this myself and gotten to enjoy the pergola for at least half of my holiday weekend, rather than watching the pieces left in my lawn slowly kill my grass. Good product, great manufacturer service from Backyard Discovery, but terrible customer service from Go Configure.

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reply from BYDSales

Greatly appreciate the time you've taken in writing of your experience and further in providing this review. While we do strive for a perfect all around experience from our perspective as the manufacturer, we also understand these sorts of things can happen when other entities are involved with the process of buying and assembling the product. I would encourage you to reach back out to us directly at Backyard Discovery to see how we can help to appease the situation further.

Jun 24, 2020
Reviewer name: CT pergola
5 out of 5 stars
5 out of 5 stars review

Good value for the money

Pergola shipped and arrived within a week of ordering. Discovered a joist missing during assembly. Called customer service and they had a replacement on it's way in two days. Assembly was fairly straightforward but I recommend taking inventory of your parts, having a drill to fine tune pilot holes, and run all the nuts down the bolts prior to assembly. The coating tends to muck the threads up, making them useless. There were extras, but not many. I also ordered some stain as there are alot of touch-ups needed from shipping and assembly. Instructions were ok but take some time to understand so you avoid having to undo steps. It went together more or less as advertised. Added lights and it looks fantastic! .l

Review from backyarddiscovery.com
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Apr 29, 2023
Reviewer name: RockandRollRita
5 out of 5 stars
5 out of 5 stars review

10/10

Very happy. I put it together myself in an afternoon. Am I Impact driver and 10 Topo Chicos later and it’s up and beautiful. Very happy with the quality and details. Construction couldn’t have been more straight forward. Very happy - would buy again.

Review from backyarddiscovery.com
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Oct 15, 2024
Reviewer name: Farmergirl
5 out of 5 stars
5 out of 5 stars review

Love it!

I love my new pergola. It's like having my oun outdoor restaurant table. When friends come over everyone wants to sit outside. It went together easily and we waterproofed it. It is the centerpiece of my backyard and ads value to my home. I recomend getting one. Fabulous!

Review from backyarddiscovery.com
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