I bought pergola and was a bit nervous if it would fit on my patio. Fits perfectly and looks great..

Pergolla was just as described and possibly even better. Assembly crew very professional and cleaned up after the job. Very happy with product.

Not for the novice builder. The dark screws and light brown wood were not aesthetically pleasing. We had to stain it slate black. Looks much better.

The pergola itself is fine. It has some weird gaps in the joinery as you might expect from something manufactured in China. But both the customer support team and the assembly folks were great. Very responsive, very friendly, very quick to resolve issues. I would buy from them again just because the customer service was exceptional

BE AWARE that the 12 x 10 does NOT, I repeat, NOT refer to the size of the footprint as I had expected!!! Somewhat disappointed in the finished size of the product, but we will make it work. The manufacturer needs to make it clear about the actual footprint and finished dimensions in their advertising. I plan to also leave a review of this product on whatever website I find it is being sold. Having said that, the actual construction of this product is relatively simple and straightforward.

Pergola shipped and arrived within a week of ordering. Discovered a joist missing during assembly. Called customer service and they had a replacement on it's way in two days. Assembly was fairly straightforward but I recommend taking inventory of your parts, having a drill to fine tune pilot holes, and run all the nuts down the bolts prior to assembly. The coating tends to muck the threads up, making them useless. There were extras, but not many. I also ordered some stain as there are alot of touch-ups needed from shipping and assembly. Instructions were ok but take some time to understand so you avoid having to undo steps. It went together more or less as advertised. Added lights and it looks fantastic! .l

I used the optional assembly service and that was frustrating. They went thru several people trying to get it assembled, finally on try #6 we got it done but I wasted a lot of time from work going home just to have nobody show up. It's large and bulky to assemble so trying to do it by myself wasn't really an option. But overall the pergola itself is great. Only complaint is it feels short to me, I wish it was a foot taller

Very nice product for the money. We received this a couple of months ago, and took our time sorting and staining Redwood. We only had two boards that were warped severely, but they were replaced within two days. Excellent service from the company on any parts or replacement boards that you need!

I am so happy with my purchase of this pergola. It fits perfect in my space and looks beautiful. We get so many great comments about how pretty it is. We had some issues the installers and Backyard Discovery made it right. I highly recommended anyone that wants a pergola get one from Backyard Discovery. I just ordered the patio cooler to go with it.

We are 100% satisfied with purchasing this pergola from Backyard Discovery. The way it was packaged and delivered to our home was phenomenal. The directions were very detailed and super easy to understand. We look forward to enjoying our Pergola for many years to come. Now off to finding some furniture 😉