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Customer reviews for LG 27 cu. ft. Side-by-Side Refrigerator for
LG 27 cu. ft. Side-by-Side Refrigerator
4.2 out of 5 stars
stars699 ratings699 reviews
  1. 5 stars59% (413)
  2. 4 stars23% (161)
  3. 3 stars8% (54)
  4. 2 stars3% (23)
  5. 1 star7% (48)

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Showing 41-50 of 699 reviews
Nov 13, 2022
Malaga
3 out of 5 stars review

Verified Purchase

Refrigerator and freezer 5 stars, ice maker 0 star

Love the under drawer supports for drawers. That makes so much more sense. Great storage. Ice maker has never worked, even after 10 service calls. LG knew this was a problem but didn't recall the door or the unit, but continued selling it to unsuspecting customers. Water has flooded the dispenser area, the handle below and the kitchen floor. They said they would refund the price but haven't seen that either.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from Social Media

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki

Oct 25, 2022
MomaChic
5 out of 5 stars review

Verified Purchase

Great Decision

A month ago I noticed that my old refrigerator wasn't working so well and decided that it was time to buy a new one. After spending quite some time at the store I landed on the LG refrigerator and am so glad that I did! It has plenty of room in both the refrigerator and freezer sections and I love the water/ice in the door!! The many features of the fridg make it a winner in my book!!

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Jun 25, 2022
Sabrina380
3 out of 5 stars review

Verified Purchase

Spacious

[This review was collected as part of a promotion.] I bought this just under 3 months ago and I had to have someone come work on it. The ice and water maker quit working and then a week or so later it stopped cooling altogether. Then it took a week and a half before there was an opening for someone to come fix it. So I lost alot of food. I had some stuff in coolers but alot could not be saved! Thankfully it was under warranty with LG. I can't believe something went wrong in such a short time, especially after spending that kind of money on a Brand new refrigerator.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from Social Media

We are so sorry to hear this and what we can do is offer you 250 toward your food loss. If you would like to accept this please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

Jul 8, 2022
PattiJ
5 out of 5 stars review

Verified Purchase

Love my new refrigerator!

[This review was collected as part of a promotion.] My old refrigerator died and I needed a new one. I am so glad that I have a new LG side by side. It is roomy - I can fit so much into both the refrigerator and freezer. It was a wonderful purchase.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
May 21, 2023
Alaska Cold
5 out of 5 stars review

Verified Purchase

LG Rocks!

[This review was collected as part of a promotion.] I have to say that the ice maker was working but the small door to allow the ice to fall was not opening. We went a week without the luxury if auto ice. I have to say that we have become spoiled. The repair associate arrived a week after purchase and changed out a circuit board. Everyone was professional in the repair ticket and repair of my brand-new LG Refrigerator. After 26 nicknames, finally accepted one? After this occurrence the refer is working fine, and it's huge. Love it!

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Jun 5, 2023
RrSmith
1 out of 5 stars review

Verified Purchase

Broke after a month

I bought this refrigerator one month and a half ago and it's been broken for almost two weeks. While it's still under warranty, it should be fixed soon, but the fact that a part has already failed doesn't bode well. I'm hoping the repair will last, but I regret buying this model. While it worked it was fine and I was happy, but a major repair after only a month is ridiculous.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from LG Social.

Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.

Aug 3, 2022
Jim sol
2 out of 5 stars review

Verified Purchase

could be better

[This review was collected as part of a promotion.] Lets start with the lack of cold water, 2 glasses then turns to warm, to many hoses on the outside not enough circulating through the unit. Ice making is a slow process, yes I know I could of bought the one with craft ice but I did not have the room. Their should be a option for lighting by the water/ice dispenser. Placement of the power cord on top of the unit, really?? The draws on the inside, handles on the bottom is not convenient. I forgot to mention the taste of the water, it reminds me of my childhood when we drank out of the hose and I don't mean that in a good way. The spout where the water comes out has a constant drip, LG told me my water pressure was to high, never had that problem before with other refrigerators. Should have more adjustable shelves, both sides. On the bright side, it looks nice and shiny and the lighting works well on the inside. I'm not slamming LG, they did us right with our washer and dryer unit, we were in a hurry because our old fridge died and had to move fast.

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
reply from Social Media

We sincerely hate to hear this. We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

Nov 2, 2023
KevinL22
5 out of 5 stars review

Verified Purchase

Great Looking & Great Working Fridge

The first thing you notice is how classy this refrigerator looks in the kitchen. The lines are clean, highlighted by the fact that there are no door handles jutting out from the front. The stainless steel finish stays very clean and when it does get smudged you can wipe it clean with a slightly damp cloth. The fridge is very roomy. The doors are deep so you are able to store a great deal of food or drinks inside the doors. The refrigerator is also extremely quiet. You might think it's not working it is so quiet. The fridge and freezer maintain their optimum temperatures all the time. Overall, I have been very pleased with this new LG refrigerator

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622
Aug 16, 2023
Ralf in Ventura
5 out of 5 stars review

Verified Purchase

Excellent product

Installed a few weeks ago and so far has been excellent. Ice maker/water dispenser is simple with just 3 options. Do not use the wifi system as too complicated. Love the lack of handles. Suggestion would be to ad a 3rd pullout drawer for loose small cheese/meat packages

Review from lg.com
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Jul 11, 2023
CP Goldstein
5 out of 5 stars review

Verified Purchase

Wow!

[This review was collected as part of a promotion.] What a difference an LG makes, let me tell you. This new fridge is far superior than the piece of crap that came with the house. It's quiet and it keeps my food cold - just how Momma liked it! A far superior fridge, that's for sure. You will not be disappointed or my name isn't Willy Wonka!

Review from lg.com
Helpful?3GKWF9J9S0FD13585819622