Hi there, We understand the significance of a working refrigerator in your household. Let us help you out. Please refer to the resources below to rectify your concerns with your fridge. Click on the hyperlinks and watch the embedded video (if available) for tips. Samsung refrigerator or freezer doors will not close (Select which type of door is not closing): https://www.samsung.com/us/support/troubleshoot/TSG10007112/ Frost in the freezer or refrigerator: https://www.samsung.com/us/support/troubleshoot/TSG10007222/ The ice maker is making some ice, but not enough: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please include reference number 1151235225 in your message so our team can locate your information. Have a great day. -John

Thank you for sharing this with us, Debs. We have provided some tips to get your fridge operating at peak efficiency! To keep your ice maker performing at its best, you'll want to ensure you keep up with preventative maintenance. If the ice maker appears not to be making any or enough ice, low water pressure or a faulty water filter may be to blame. To ensure optimal performance, we strongly advice setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge. Ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough Ice maker is not working properly: https://www.youtube.com/watch?v=rArwTN_yhCc What to check when there is no ice or not enough ice from the ice maker or dispenser: https://www.youtube.com/watch?v=heJu7r3JqNc How to maintain the ice maker in your Samsung refrigerator: https://www.youtube.com/watch?v=EsbHtpc1ak4 How to level your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00062321/ This video is also about "How to level your Samsung refrigerator": https://www.youtube.com/watch?v=56WIrCOKoiI Cooling issues with Samsung refrigerator or freezer: https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough What to do if your refrigerator is not cooling: https://www.youtube.com/watch?v=ogwmuhLH4G4 My Samsung refrigerator is not cool enough: https://www.youtube.com/watch?v=FiAGtKdGHPA Samsung refrigerator maintenance tips: https://www.youtube.com/watch?v=c2AWSLEBjDM Care for your Samsung refrigerator doors: https://www.youtube.com/watch?v=ZaguMbi4pzA Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145678510, to help our team pull up your information. Have a great day! ^Chrystel