I bought this approximately a year ago and the input hose pigtail came off and cannot be reconnected. Quality is lacking.

I bought this and it immediately started leaking where the supply hose connects to the reel. I was not able to tighten it or remove the hose because the hose connector just spins. Returned it.

I bought this several weeks ago. Unfortunately, as many others are stating the line rotates during the wind up and wind out process. This creates kinking in the input line from the hose spigot. Poor Design.... Considering taking back assembled.

Nice hose cart for the money. Easy to assemble. Save yourself some headache and grab a ratchet and 10mm socket when putting this together. Took me about 20 min between unboxing it and getting it done. Some reviews say that the leader hose spins with the reel and unscrews itself, mine did this a little bit I took a flat head screwdriver and pried the metal around the bearing away from the hose connection and it fixed that issue. Not the end of the world. I would recommend this product

Bought this and the first day put together I thought it was one of the better purchases I have made. Can easily move cart in and out of my shed for safety of someone not taking it. Second time I tried to use it, it leaked so bad I could barely get water pressure to my pressure washer. The idea for this is great just need fixed so that it doesn’t leak so much so quickly after purchase.

I just got this in yesterday and put it together in about 45min, by myself. Between the provided instructions and the video Sam's offers, it was a reasonable project. I love that all the parts are rust resistant. The wheels glide smoothly, and they're the never-flat variety. Included hose and my garden hose attached without problems and there appear to be no leaks.

It took some bending of the frame to actually fit this together by the instructions. The hardware included is all very loosely fit. Oddly, you can even see it in the product photo. Why not just use correct length bolts or a different nut to avoid such a sloppy, final product? Going to need to seek alternative hardware to even use this reel.

I purchased two of these: one for the front yard and one for the back yard. The front yard unit works perfectly. The back yard hose reel leaks where the hose connects to the unit, as many other have stated. There is no way to unscrew the hose from the unit; it just spins and spins inside of the female connection. This is absolutely a quality assurance issue. It's a shame because I really love the one in the front yard.

The concept is great and I was excited to take this home. Once I added the hose to the reel, it became very heavy to maneuver. Also, the tires keep deflating so I have to keep adding air. In addition, the black tires leave black marks on my light stone patio that I have to pressure wash off. It’s just too much trouble for a hose reel. I will be returning this and buying something much simpler.

Purchased this for my elderly mother. Cart is excellent in every way, EXCEPT, the brass female connector where the 6 foot hose connects to the cart SPINS when the cart reel spins. Therefore, you cannot unreel or reel in your garden hose with the 6 foot hose connected to the cart and house faucet at the same time. I had to order a “spinning” male to female coupler to fix this issue which cost me an additional $25. If not for this, I would give 5 stars.