I was reluctant to buy a mattress that I had not seen, but my spouse was determined. I am so happy that we bought this mattress! In the last 5 years we have tried 2 other mattresses: a pillow top, and plush (both top brands) and neither was comfortable. I always felt like I was rolling to the middle into a hole. This mattress is, by far, the most comfortable one that I've ever experienced!

I've had memory foam mattesses before and was skeptical of buying one on-line. Unfortunately, it turned out I was right. The purchasing process was smooth and mattress arrived on my front porch when expected. The problem began as my wife and I took it out of the packaging, it seemed crushed. This mattress had what appeared to be a 1-2.5" valley at the fold. What was worse; it sloped from the head of the mattress to the foot. (Raised at the head, flat at the foot#. We took a tennis ball and placed it at the top and it rolled off the end. #This was after the mattress was laid out on a level platform! The directions said to give the mattress 48 hours to "recover" and form its shape. After nearly a week, it didn't. I'm not an expert, but I have my doubts it ever will. And by the way. The smell everyone writes about is not all that horrible and as far as I can tell disapates within a couple of days. We returned the mattress to our local store with no problems on that end, but going through this hassle, was, well... a hassle. I gave this review 2 stars because Sam's Club at least made good on their guarantee of satisfaction. So bottom line. Beware buying mattresses in a box. It seems like a good idea, but like a fast-food hamburger... the end product never looks as good as the picture.

I was very skeptical in the purchase of this type of bed. I researched beds for about a year with this one always in the mix. I bought gel pillows 1st and having liked how they worked I went for the bed. I let it expand for three days and I slept better the 1st night. My wife loves it since she floats on top , since I am a heavy guy I do settle in. It is not a problem and its just different. Our old mattress was an air mattress and we had it blown up to the max. My research told me to go with 6lb foam but this is a good compromise.

I purchased this over a month ago and purchased it sight unseen based on my sister in laws recommendation along with favorable reviews on the internet. I'm a 140 lb woman and I set it up myself. Came in the big box and I removed the plastic and "poof", a mattress started to appear before my very eyes. ANYWAY, as it expanded I started to become concerned that it wasn't going to be the firm mattress that I had expected or read about. It was described as firm in the description. I let it expand a day and slept on it, still thinking it was too soft for my taste and back. I got out of bed expecting the usual sore aching lower back but no pain. The mattress is very comfortable but the firmness just isn't there. I've continued to sleep on it with no complaints. It is really a comfy bed and I'm not having any stiffness when I wake up so I'm giving it a thumbs up. I didn't give it 5 stars because I feel it isn't a "firm" mattress per say. Just know that, if that's what you're shopping for.

I bought this mattress 2 months ago and i have to say it is the most comfortable mattress i have ever slept on in the 57 years of my life. I am 250 lb. man and was sceptical when i first read the reviews. i was concerned that it would be too soft or too hard as some of the reports had posted. i used to wake up with a back ache on my old mattress but now that is not the case. If you are wanting a comfortable bed (and yes it is cool with the gel) then go ahead and get it. You will not find a better one for the price.

It's only been a few days, but both my wife and I have experienced fewer morning body aches than with our previous spring mattress. I was hoping for something with more support and so far, this has been exactly what I was looking for. Like others, I would rate it as moderately firm, but with plenty of "plushness" in the top inch or two to provide that satisfying "ahhhhhh" feeling when you first lie down. I am very satisfied with the purchase thus far and just hope it will last beyond a few short years before we feel any sagging or body cavity marks.

(only negative here but put it up front: There is NO "White Glove" delivery service available on Memory Foam Mattresses, even though it said so on my receipt. YOU will be responsible for the removal and disposal of your old mattress! It is delivered by FEDEX) OK this is long... But, I will start by saying "BUY THIS ONE... YOU WILL NOT BE DISAPPOINTED!!! My Story: I have been shopping for a Memory Foam Mattress for many months. Last year, from the other Club, I purchased my Mom a Queen Memory Foam Mattress, ($600) to replace her Sterns & Fosters $2,500 Pillow Top mattress that was about 9 years old, but was causing her terrible pressure point pains. I had spent hours reading reviews and chose the one from the other club because she likes Medium Firm and what I purchased for her stated that was a "Medium-Firm" She always said she was "happy with it". This past month (June/July 2017) I began researching to purchase a new Mattress for myself. I was discussing it with my Mom, that I was going to purchase a new Mattress. My Serta $1,200 Pillow Top was really getting "saggy" and uncomfortable, the pillow top was lumpy and you could feel the springs in certain places. It was really causing me distress, to the point where my Chiropractor told me, "You need to get a new mattress, I think that's what is causing all of your neck pain". So, Mom and I were discussing this and she said "Well do NOT buy the one you got me" ... I was shocked... she said that although the joint and pressure pain was gone, she felt it was way too firm. So, I asked if one day I could take a nap in the afternoon and try it out! OMG ... it was almost like sleeping on the floor, it was so firm. (I felt bad she never told me, I would have returned it within the first 90 days) So I went back and re-read the reviews and in the recent year all the complaints were that her mattress I chose at the other club was too firm. So I chose this mattress... OMG... it is PERFECT. I would call this Medium-Firm support. Just enough softness to be very comfortable, but firm enough to feel very supported. I am a man 5'11" tall and weigh 185lbs. and after just two nights of sleep on this mattress, my neck, knee and hip pain have been greatly reduced WITHOUT a trip to my chiropractor! I HIGHLY RECOMMEND THIS MATTRESS!!! There was NO detectable odors when I opened it up. Very Easy to Un-Box and set up. Though with two people it is easier.

I was real reluctant to purchase a mattress online. I read most the reviews and took a chance, it was a great decision! The mattress is soft but not to soft, very comfortable. If you are undecided on whether to take the chance like I did, "DO IT" you won't regret it. This mattress is easily better than the mattresses I layed on in the price range well over $1500.

although we have only had a few weeks, so far its great except that perimeter of top layer of foam needs some more firmness. When you try to sit on the bed you tend to slide off due to the large edge radius created, especially if your feet arent firmly planted on the floor. Other than that great sleeping.

My husband and I bought this bed approximately 15 days ago....REALLY wish we had purchased it sooner. Bed came early was very easy to unpack and place on our frame. It is a little unwieldy for a couple that is 60+ but we managed. WE LOVE IT. I would definitely recommend this bed to anyone accustomed to a foam mattress. We slept on a foam mattress for 20+ years then bought a traditional mattress, big mistake, we both got back aches. We only had the traditional mattress for a couple of years but that was more than enough! We are very happy we purchased this mattress and would recommend this product highly!!