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Customer reviews for Brother Monochrome All-in-One Laser Printer, MFC-L2717DW for
Brother Monochrome All-in-One Laser Printer, MFC-L2717DW
4.5 out of 5 stars
stars665 ratings338 reviews
  1. 5 stars75% (499)
  2. 4 stars14% (94)
  3. 3 stars4% (29)
  4. 2 stars2% (15)
  5. 1 star4% (28)
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Showing 71-80 of 338 reviews
Feb 6, 2021
Edward
3 out of 5 stars review

Verified Purchase

Disappointed right now.

I have a lap top computer and this printer will not hook up to the computer without an external dvd player. Now I have to buy an external dvd player. So now it sits idle till I can get an external dvd player for a lap top computer.

Helpful?4JKAVYPMSQKJ13585619711
May 6, 2021
KT
5 out of 5 stars review

Verified Purchase

So far so good

Arrived on time in good condition. Easy to set up. Simply followed directions. So far so good. Scans and prints with no issues. Did not set up the fax option.

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Nov 16, 2021
Cathy S
5 out of 5 stars review

Verified Purchase

Easy to use, Excellent Quality, Lot of Options

So many different options, I Love how we can connect our mobile phones and print off our phone, the print quality is perfect, very easy to use and excellent purchase. Very happy I bought this Laser Printer!!

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Nov 9, 2022
Lew Tripp
5 out of 5 stars review

Verified Purchase

New Printer

This is the perfect printer for me. I had two Epson printers and both failed. Never again will I use an Epson printer, Echo tank printers went bad and the cost to fix them was more than I paid for them.

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Aug 18, 2021
Don13
5 out of 5 stars review

Verified Purchase

Good printer

Easy to set up. Have printed from iPhone and iPad without issue. Replaced an inkjet printer which seldom worked without having to go through gyrations to make it print.

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Oct 13, 2019
tntkw
1 out of 5 stars review

Awful Experience

I have owned at least 15 Brother MFC Printers over the years. I had several small business locations and Brother was all I used and they work great. All my printers were approximately 5 years and all went out within a week of each other except 1. I replaced all printers with new Brother printers. The last of the original printers finally went out in early August. I replaced it with this printer. The printer started to jam after a few weeks. The problem got progressively worse until I had to return the product. Today I exchanged for another printer same model though. I was able to print 20 pages until the printer started doing the exact same thing. Printer is jamming every time I attempt to print. I'm using 20lb Hammermill Copy paper. So frustrated because I now have to return this printer and find another one.

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Mar 11, 2023
NeverPrints
1 out of 5 stars review

Finicky and unreliable connection

It prints fine if it feels like connecting. We got it for the convenience of wireless connection and it has only worked a handful of times over the couple of years we've had it for our home. It's connected to a strong WiFi signal and I'm using it's preferred Brother app, but that's not enough for it. I've tried all the wireless options to connect and what worked the last time doesn't work the next time. So I carry my laptop over and plug it into the USB cord that I leave hanging off the side, there goes the convenience. And that doesn't always work either! I have wasted so much of my life trying to connect to this thing that I'm getting rid of it. Don't buy unless you like wasting your time and money.

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reply from Brother

We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having connectivity issues with your Brother MFCL2717DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.<br /><br />We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support

May 11, 2022
bad milk
1 out of 5 stars review

horrible to set up. feeding function wont work

Horrible to set it up. It only worked for a few months and then quit! I have updated it, spent lots of time and effort and doesn't work The feeder option stopped working all together. Scan/copy from unit works randomly. I bought this for my business, thinking it would speed up the work...but it doesnt..just a pain to make a copy or scan an item...and the feeder just quit working I wish the manufacturer could assist with such.

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reply from Supplier Response

We understand you&#39;re experiencing document feeding issues with your Brother MFCL2717DW machine. We&#39;d like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support

Nov 21, 2019
Adrien Gates REALTOR
2 out of 5 stars review

I am done with this laser printer!

I chose this printer because I need to scan documents from home and I could make a lot of black and white copies for a low cost because the ink cartridges are very reasonably priced. The first one I had for about a year and it was fine until it just stopped connecting to the internet. I thought maybe it was a fluke and it was great while it lasted so I bought a second one. Same model and everything. I have had it for about a year and now this one is giving me error messages too! My HP color printer has lasted 4 years and is still kicking. I am going to try a different brand :(

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Dec 7, 2020
ChgoLvr2
5 out of 5 stars review

Verified Purchase

Very good affordable printer, scanner, fax machine

We have a Brother printer without the feeder, but this one with the feeder is so much better.

Helpful?4JKAVYPMSQKJ13585619711