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Customer reviews for Michelin Primacy Tour A/S - 245/40R21/XL 100V Tire for
Michelin Primacy Tour A/S - 245/40R21/XL 100V Tire
3.7 out of 5 stars
stars
288 ratings288 reviews
  1. 5 stars56% (160)
  2. 4 stars9% (25)
  3. 3 stars7% (20)
  4. 2 stars8% (24)
  5. 1 star20% (59)

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Showing 121-130 of 288 reviews
Apr 16, 2024
Reviewer name: Lisa58
2 out of 5 stars
2 out of 5 stars review

Poor wear

After just 10,700 miles (12 months) the tires are at a 7 on the tread gauge. I have had 3 incidents of road debris with the last one requiring and “shaved” replacement. Apparently the tires grip so well they suck up the road debris, I would never purchase this type of tire again.

Review from michelinman.com
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reply from Michelin US

Lisa58, sorry to read of the incidents you have experienced. Please give us a call at 866-866-6605 to further discuss this.

Sep 5, 2023
Reviewer name: Mache owner
3 out of 5 stars
3 out of 5 stars review

Not Repairable due to sealing property of tire

Came new on 2021 Mustang Mache California model. Have been told that the tire is not repairable because they are foam filled. I cannot find anywhere that says these tires cannot be repaired because they are foam filled and are not repairable with normal puncture.

Review from michelinman.com
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reply from Consumer Care MIC US

Mache owner, we're sorry to read that you have a puncture in one of your tires. A member of our team will be in touch to work with you and your retailer on repair procedures for a tire with Acoustic Technology..

Jul 11, 2024
Reviewer name: Excellence 54
5 out of 5 stars
5 out of 5 stars review

Smooth Quiet Ride

I just purchased these tires on July 1 and had them installed on July 10 when they arrived at the warehouse. Installation was pretty quick. My ride to work this morning on the highway felt like I had a new car. The ride was super quiet and super smooth. The weather is dry so I can't rate grip of tire in 'weather' conditions, however, they grip the road really well in normal climate. I will update review if anything changes. So far, so good!

Review from michelinman.com
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Sep 9, 2024
Reviewer name: 2021 Ford Escape Owner
1 out of 5 stars
1 out of 5 stars review

Low mileage/excessive tread wear

They came with the 2021 Ford Escape that I bought new in 2021. I check and inflate as needed every month as required and the outside edges of the tires are wearing through to the first set of plies. Very disappointed with only 45,000 miles. I've had original Michelins on previous cars that got me 70-80,000 miles.

Review from michelinman.com
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reply from Consumer Care MIC US

2021 Ford Escape Owner, When the shoulder of the tread on one side of a tire wears faster than the rest of the tire, this can result from a variety of conditions (misalignment, loose or worn suspension components, hard cornering, improper tire rotation practices, misapplication, high crown roads or non-uniform mounting. We'd recommend taking your vehicle to an authorized Michelin retailer for an inspection of the tires. You are welcome to contact us at 866-866-6605 8am-5pm EST upon getting their inspection.

Nov 28, 2023
Reviewer name: Mike in MN
5 out of 5 stars
5 out of 5 stars review

Totally Satisfied With Michelin Tires

Michelin Primacy Tour A/S tires are original equipment on my 2021 GMC Acadia Denali which I purchased new. The tires now have traveled 22K miles and still perform like the day I bought the vehicle. The tread wear is minimal or what I would consider normal. The tires remain quiet, handle well in all weather conditions including Minnesota snow and ice, and I must say these are exceptionally smooth riding tires. I have owned upwards of 50 vehicles in my life and have driven well over 2 million miles. The Michelin Primacy Tour A/S is among the best tire I’ve owned. I also have a 2020 Yukon Denali that rides on Michelin Defender LTX M/S2 tires and these are top of the line in performance and ride as well.

Review from michelinman.com
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Nov 23, 2020
Reviewer name: Brownflight
5 out of 5 stars
5 out of 5 stars review

Imppressed

I bought these as a replacement for my Michelin Premier tires that were original equipment on my RX. The OEM tires were out of stock in Michelin or Bridgestone. I searched for weeks before I found these Tour A/S. I was not impressed with the OEM tires. They lasted only 30K not the 60K they advertised. The rolling resistance of these Tour A/S is incredible and I expect they will outperform and out last the the OEM tires on my Lexus.

Review from michelinman.com
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reply from Consumer Care

So glad to hear of your great experience with Primacy Tour A/S tires, Brownflight.

Jan 22, 2022
Reviewer name: Tallyphil
5 out of 5 stars
5 out of 5 stars review

Quiet and grippy

I needed new tires for my Mazda CX five, and on the recommendation of the dealership, I purchased these high end Michelin tires. It was amazing the difference. The tires are so quiet, and very well gripped in wet conditions, and beautiful on the car. They are premium in quality, and so far I am exceptionally pleased with them. It really is like driving a new car, after finally replacing the OEM tires that came with the car. And Michelin backs these tires with a wonderful warranty, and I can replace them or have them serviced at any Mazda dealership. I highly recommend them.

Review from michelinman.com
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Sep 28, 2021
Reviewer name: ThumpThumpThump
3 out of 5 stars
3 out of 5 stars review

High spots and highway vibration

I purchased the Primacy Tour A/S ZP tires in a 245/40 19 size. This is a nice tire overall and matches with my Infiniti Q50S AWD nicely. I have about 30,000 miles on my odometer. However, I noticed a faint vibration sound at highway speeds. There is no real vibration felt, but I fear time will only make this condition worse. The tires were Road Force balanced at time of purchase. The vibration sound got worse over time and after about 1000 miles I took my car in to my dealer describing and recording the noise I was hearing in the cabin. We inspected the shocks, the front and rear drive shafts, the wheel bearings, checked the run-out of the wheels themselves and they are running true. We put the tires on their Road Force balancer and the weights were spot on. The car was brought in a second time to the dealer at a later date as the vibration sound on the highway was slightly more noticeable and was distracting my driving experience, pulsing anywhere from 12-16 times a second. Again, we looked at all suspension and driveline components, put a stethoscope on all rotating sections of the drivetrain and bearings, and the car checked out solid, checked out by the dealer's master mechanic on this second visit. So, the car was lowered from the hoist, a second mechanic got in the drivers seat and the car was lifted again. With the car started and running about 15 mph while up on the hoist. Being AWD all of the tires were spinning in the air. We could see that as the tires rotated, each tire had a high spot, perhaps at a seam? The left front was the worst but each of the tires had that one spot that was high with the rest of the tire surface running true. All of this pointed to the tires being responsible for that pulsing sound heard on the highway. Going back to the tire dealer, they graciously agreed to replace all of the tires, however they are currently on backorder. For the meantime, they offered to put the tires on the Road Force balancer while we wait for backordered tires to become available, Being the third time these tires have been on the balancer, they once again were spot on and no adjustments were needed. I am concerned that the replacement tires will have the same issue. I would have switched over to some other tire, but it is very difficult to find a Run Flat tire in this size, with a 94 load rating, a V or better speed rating, and a tread width comparable to the OEM tires. While the Bridgestone Driveguard would be the next best replacement tire, its main drawback is the tire width is only 7 inches compared to the OEM Dunlop SP Sport 5000 tires at 8.7 inches. That seems like a huge compromise for cornering traction. (btw, the Dunlop SP Sport 5000 tires are by far the worst tires in every measurable category, and of any tires I have driven on in my 40+ years of car ownership. Are you listening Dunlop?) Ideally, I would have preferred to purchase a 245/40 19 Michelin Pilot Sport All Season 4, or any other premium performance Michelin All Season tire. However Michelin does not offer any other Run Flat tires in this size. I prefer to keep the run flat tires as no spare or spare mount is built into the car. Going back to the replacement tires, they will again be the Primacy A/S ZP. I hope they don't also have those high spots. If they do, I have no idea what other tire I would run. Michelin, you have an opportunity to provide a 245/40 19 tire as a replacement for 2014-2021 Infiniti Q50's and other brands for Ultra High Performance Run Flats, and hopefully without the high spots like that with the Primacy. I will say this though, the Primacy is a very respectable tires on many fronts. Outside of the high spot issue, the tire is impressively quiet, the drive is comfortable yet performance is available when asked, the cornering is exceptional even when pushing the car in the roundabouts, has excellent road manners over expansion cracks, very good in wet and dry, and frankly a great tire for those looking for a capable tire for general and spirited driving on the back roads. The high spots take away from what would be rated as an excellent tire.

Review from michelinman.com
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reply from Consumer Care

ThumpThumpThump, Our records indicate you have contacted us before now. We apologize this has been an ongoing issue, and certainly want to find a remedy. One of our Consumer Care Team members will be in touch with you to discuss further, or you can contact us at 866-866-6605

Oct 11, 2020
Reviewer name: Wingburner
5 out of 5 stars
5 out of 5 stars review

Superb

2019 Lincoln Nautilus, had a factory Continental tire where the foam insert separated from the inside of the tire causing imbalance. had them rebalanced once not knowing what was happening, within 200km's of rebalance it bunched up in a different place causing imbalance again. Tire shop removed and this is where we saw the problem. Promptly ordered new Primacy tires. What a completely different driving experience, handling, comfort, quiet are absolutely superb with this tire, there is no equal. On every vehicle I own once factory tires are worn I always replace with Michelin. There is no substitute!!!

Review from michelinman.com
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Nov 9, 2021
Reviewer name: Zeke B
3 out of 5 stars
3 out of 5 stars review

Nice handling, but traction and treadwear is limited...

I purchased a set of 215/55/17 in Oct 2018 for my ES 350 with 119K miles. They were only fair as an all season tire here in MN. At 151K miles these tires were worn down to the wear bars and I had to replace them last month with a set of Goodyear Weather ready tires. The Michelin Defenders I've had previously gave much better life than the 32K miles these did.

Review from michelinman.com
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reply from Consumer Care

Zeke B, we are sorry to hear about your negative experience with the Primacy Tour A/S tires on your Lexus. We hope that you will consider Michelin tires again in the future.