Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Michelin Primacy Tour A/S - 245/40R21/XL 100V Tire for
Michelin Primacy Tour A/S - 245/40R21/XL 100V Tire
3.7 out of 5 stars
stars
281 ratings281 reviews
  1. 5 stars56% (156)
  2. 4 stars9% (24)
  3. 3 stars7% (20)
  4. 2 stars8% (23)
  5. 1 star21% (58)
Sort by |
Showing 111-120 of 281 reviews
Oct 28, 2024
Charlotte
3 out of 5 stars review

Tire unraveled while driving.

This review is not intended to bash Michelin as they are a reputable company and brand. However, I believe that it is important to note that I was able to get 53000 miles before my tire began to unravel while driving. This is a hazard that should be made aware of to prevent life threatening injuries or worse.

Review from michelinman.com
Helpful?72873GLAU2O213584971409
reply from Consumer Care MIC US

Charlotte, thank you for taking the time to submit a review. We recommend taking the tire in question to an authorized retailer for an inspection, then call us at 866-866-6605 8am-5pm EST Mon-Fri so that we can get more information about this tire..

May 28, 2025
Tom51
5 out of 5 stars review

Best tires I have owned.

Smooth ride. Got 65 K out of original tires, (wear bars just visible, not prominant), just bought first replacements. Corners well whether dry, rain or snow. Traction good in all codotions. In snow you just have to know how to drive in snow and limitations of any tires in snow. More quiet than any tires I have had on other SUVs.

Review from michelinman.com
Helpful?72873GLAU2O213584971409
Feb 17, 2024
TS
4 out of 5 stars review

Great life, other reviews probably just cannot drive

These came factory on our RAV4. These tires did just fine in Idaho for the last 3 years (51,000 miles) in snow, ice, rain, and dry conditions. No idea where these other people are getting their reviews, I think its the fact they cannot drive. My wife had zero issues in the snow and rain as well. We are due for a new set and will be replacing with these.

Review from michelinman.com
Helpful?72873GLAU2O213584971409
Apr 1, 2023
TomKen
1 out of 5 stars review

Pre Mature wear, No grip at all in winter months.

Primacy Tour A/S came stock on my 2020 Kia Telluride. Less than 40000km or 24800 miles and they need to be replaced. Worst all season tire I have ever used. They had little to no grip in the winter months on an all wheel drive vehicle and with this pre mature wear I would definitely look elsewhere.

Review from michelinman.com
Helpful?72873GLAU2O213584971409
May 6, 2023
James
1 out of 5 stars review

Bad tread wear

These tires came on my new 2022 chevy Equinox premier. Bought the car last year car has 26,000 miles and the dealership told me yesterday I need 4 new tires. And the dealership won’t stand behind them. Absolutely disappointed in the tread wear. I’ll never purchase Michelin tires.

Review from michelinman.com
Helpful?72873GLAU2O213584971409
reply from Consumer Care MIC US

James, so sorry to hear your tires are in need of replacement. A member of our team will be in touch to get more information and help with a solution.

Oct 21, 2024
lcraigd
5 out of 5 stars review

Primacy Tour A/S

I was originally sold Cross Climate 2 tires for my 2021 Lexus 350. Those tires are for snow climates or a non-luxury car. I immediately noticed my car rode rough (it always drives smooth!). I contacted Michelin customer care because the store I went to did not want to exchange or refund at first. Michelin customer care was fantastic and walked me through to process to get my tires replaced under the 60 day satisfaction guarantee—no hassle. I got Primacy Tour A/S replacement tires which was recommended for my car. Now, it rides like butter again. Thank you Michelin!!!

Review from michelinman.com
Helpful?72873GLAU2O213584971409
Mar 24, 2025
Den78
5 out of 5 stars review

Great Tires for Tesla Model S – Quiet and Comfortable!

I recently bought the Primacy™ Tour A/S tires for my Tesla Model S, and I couldn't be happier with my purchase! The ride is incredibly smooth, and the tires are very quiet, which makes for a peaceful driving experience. They handle really well and provide excellent comfort, even on longer drives. So far, everything is going great, and I'm really impressed with the performance. Highly recommend these tires for anyone looking to enhance their car's ride quality!

Review from michelinman.com
Helpful?72873GLAU2O213584971409
Sep 12, 2023
Mel1166
3 out of 5 stars review

Unable to get replacement

Bought these tires only 10 months ago, needing one replaced already. Hit a nail and am told it is slit and needs replaced. Problem is that we cannot find one in stock. It has been over a week and I need my car. Tires are not even a year old, why can’t we get replacement. These tires are loud and can be rough riding. At first rotation I was told they are wearing uneven. Took it to dealership and was told alignment is fine. I feel like these tires are lacking and have caused me to possibly reconsider buying Michelin in the future.

Review from michelinman.com
Helpful?72873GLAU2O213584971409
reply from Consumer Care MIC US

Mel1166, we hear your frustration. One of the members of our Consumer Care team will be in touch to assist with finding a replacement tire.

Jan 30, 2025
Bob007
1 out of 5 stars review

Horrible Harmonic humming noise emitting from the new tires.

I had these tires installed on my 2019 Lexus NX300. The tires have been balanced twice and aligned. I have an annoying hum at 30mph. I can feel it through the steering wheel. I totally dissatisfied with these new tires. My tire shop doesn't have an answer. I cannot continue to drive with tires that emit this hum.

Review from michelinman.com
Helpful?72873GLAU2O213584971409
reply from Consumer Care MIC US

Bob007, sorry to read about this complaint. We suggest that you return to the selling retailer to address the issue. You are welcome to contact our team at 866-866-6605 8am-5pm EST Mon-Fri while you are at the dealer's store.

Oct 14, 2023
Zenmeister
5 out of 5 stars review

Quality first

These replaced the Michilin Defender on my 2018 Highlander One day in, quiet and comfortable. Got 40k on the defenders. Will see how they handle the NE winter! These were my second choice because I could not get the Continental ContiCross contact LX Sport that are on my RAV4, the top rated tire and amazing...if you can get them.

Review from michelinman.com
Helpful?72873GLAU2O213584971409