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Customer reviews for Michelin Primacy Tour A/S - 245/40R21/XL 100V Tire for
Michelin Primacy Tour A/S - 245/40R21/XL 100V Tire
3.7 out of 5 stars
stars269 ratings269 reviews
  1. 5 stars55% (147)
  2. 4 stars9% (24)
  3. 3 stars7% (19)
  4. 2 stars8% (22)
  5. 1 star21% (57)
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Showing 111-120 of 269 reviews
Apr 11, 2024
Williewayne
5 out of 5 stars review

Happycustomer

I bought my first set of Michelins to replace the factory ones on my 1980 Buick Regal and have had Michelins on various cars, suvs and light trucks ever since. I don’t recall ever having problems with any of them through the years. My experience is they run quietly and smoothly,and last longer than other brands I have tried. Definately my favorite tire.

Review from michelinman.com
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Jan 30, 2025
Bob007
1 out of 5 stars review

Horrible Harmonic humming noise emitting from the new tires.

I had these tires installed on my 2019 Lexus NX300. The tires have been balanced twice and aligned. I have an annoying hum at 30mph. I can feel it through the steering wheel. I totally dissatisfied with these new tires. My tire shop doesn't have an answer. I cannot continue to drive with tires that emit this hum.

Review from michelinman.com
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reply from Consumer Care MIC US

Bob007, sorry to read about this complaint. We suggest that you return to the selling retailer to address the issue. You are welcome to contact our team at 866-866-6605 8am-5pm EST Mon-Fri while you are at the dealer's store.

Apr 16, 2024
Lisa58
2 out of 5 stars review

Poor wear

After just 10,700 miles (12 months) the tires are at a 7 on the tread gauge. I have had 3 incidents of road debris with the last one requiring and “shaved” replacement. Apparently the tires grip so well they suck up the road debris, I would never purchase this type of tire again.

Review from michelinman.com
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reply from Michelin US

Lisa58, sorry to read of the incidents you have experienced. Please give us a call at 866-866-6605 to further discuss this.

Dec 6, 2019
Slim
5 out of 5 stars review

2016 Mazda 6

Superior tire from original Dunlop’s. Mazda engineers should have spec’d this tire from the start. From road noise, wet/dry stability, comfort, wear, and even light snow this tire is exponentially better in every way the Dunlop wasn’t. Another win for the Michelin team!

Review from michelinman.com
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reply from Consumer Care

Thanks for the awesome review Slim! Michelin customers ROCK!

Oct 24, 2021
sallyjane
1 out of 5 stars review

Poor mileage

I purchased these tires July 2019 and now after only 26,518 miles, they need to be replaced due to tread depth be 3/32. Although they are very quiet and have a smooth ride, they should last longer, considering the price. Very disappointed long-time customer.

Review from michelinman.com
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reply from Consumer Care

sallyjane, we're sorry to hear that your tires need to be replaced after only 26k. We would like to discuss further. A member of our Consumer Care Team will be in touch with you. Or you can contact us at 866-866-6605 for assistance.

Oct 21, 2024
lcraigd
5 out of 5 stars review

Primacy Tour A/S

I was originally sold Cross Climate 2 tires for my 2021 Lexus 350. Those tires are for snow climates or a non-luxury car. I immediately noticed my car rode rough (it always drives smooth!). I contacted Michelin customer care because the store I went to did not want to exchange or refund at first. Michelin customer care was fantastic and walked me through to process to get my tires replaced under the 60 day satisfaction guarantee—no hassle. I got Primacy Tour A/S replacement tires which was recommended for my car. Now, it rides like butter again. Thank you Michelin!!!

Review from michelinman.com
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Sep 16, 2022
Tom Shannon
5 out of 5 stars review

Michelin does it again.

The primacy A/S tires came standard on our 2020 Rav Hybrid limited. We currently have 32,000 miles on them or 54,000 Kms. We have done regular rotations and tires are at 6/32 depth. Our hope is to get 60,000 miles on them. The ride is very smooth and they are very quiet. By the way, we also tow a small teardrop trailer with them. I would not recommend this tire for snow and ice conditions. Our advise, rotate tires often, check pressure and do not turn the steering wheel unless car is moving and these tires will last.

Review from michelinman.com
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Jun 18, 2023
Lee
5 out of 5 stars review

Michelin tires are the best tires hands down

After getting 4 new tires my vehicle is a dream to drive. My wife and I wanted to keep the same tires that we had when we bought our vehicle new 2 years ago, so there was never a decision as to the brand of tire. After getting 4 new tires though the vehicle has the handling it did when we first bought the car again. Safety and performance was our major concern and we are elated. Thanks Michelin

Review from michelinman.com
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May 29, 2021
Lanen
5 out of 5 stars review

Every thing I hoped for.

Purchased a new 2021 Buick Encore GX. 4 weeks ago. This SUV came with Hankook Kinergy GT tires. Took them off after 200 miles! These tires should never have been used on a Buick GX or any car. The Primacy Tour A/S made this new SUV Ride much smoother, quieter and handle better. Very pleased with these tires. Spent a lot of time doing research on tires, and these Michelin tires had great reviews. Feel much safer driving now.

Review from michelinman.com
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Sep 9, 2024
2021 Ford Escape Owner
1 out of 5 stars review

Low mileage/excessive tread wear

They came with the 2021 Ford Escape that I bought new in 2021. I check and inflate as needed every month as required and the outside edges of the tires are wearing through to the first set of plies. Very disappointed with only 45,000 miles. I've had original Michelins on previous cars that got me 70-80,000 miles.

Review from michelinman.com
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reply from Consumer Care MIC US

2021 Ford Escape Owner, When the shoulder of the tread on one side of a tire wears faster than the rest of the tire, this can result from a variety of conditions (misalignment, loose or worn suspension components, hard cornering, improper tire rotation practices, misapplication, high crown roads or non-uniform mounting. We'd recommend taking your vehicle to an authorized Michelin retailer for an inspection of the tires. You are welcome to contact us at 866-866-6605 8am-5pm EST upon getting their inspection.