Thank you for your help in ordering replacement parts. Very polite and quick to respond. We love the chairs, unfortunately the wind blew them off our porch and broke a couple parts. However the fact that we can order parts saves much more than buying new chairs.

I bought my 2 chairs 4 years ago. I live in south florida and keep them out on my patio year round. Part of the day sun/part of the day shade. Just recently a slat broke on the seat (my husband is now on a diet :) ) I called for replacement parts and was told that the slats weren't available individually, but if I paid for shipping they would send me a complete new seat bottom. Awesome....I was not expecting that....I fully intended to purchase because I LOVE THE CHAIRS!! Thank you so much, I without a doubt, (even if they had not sent the seat bottom) highly recommend these chairs.

Ordered a few of these, then a few more, then a few more. Now have 6. Wanted to go "synthetic wood" as they stay out all year and others keep falling apart or look beat up after a few years. Simply put, they're perfect. They are well constructed and heavy weight. You can find ones a bit cheaper but they are much lighter weight and smaller and I doubt they'll last. These seem to be the equivalent of ones 2 or 3x their price. As far as assembly, it may be possible to do without an electric screw driver or drill but it would be rough. One person was absolutely no problem but you will find for one particular part you really will need a clamp to muscle the holes to line up. Solo with power drill and clamp first one takes 40 minutes to set up, 2nd 20 then after that maybe 10-15 depending on if the dogs needed attention and minor fit annoyances (all of which have solutions, but take a minute or two to figure out how to line up). Out of the 6, not a single missing screw or crack or defect of any kind. I highly recommend.

Having previously bought Adirondack chairs from Lifetime a couple years back, and having a great experience with the product, I expected the same level of quality with these chairs. However, assembling these chairs was a real pain. The holes didn't line up which made putting this together VERY difficult. Also, the seat was cracked underneath. (I will say their support team sent me a new seat part, but I'm so reluctant to take it apart to put the new seat on because it was so difficult to assemble the first time around.) For the price, I really felt like they could have done a better job with quality assurance making sure that assembly would be seamless.

I love these chairs. I have several. They look great after serveral years of use. One of the slats broke. I sent an email to inquire about a replacement slat. Within a day, response from CS team. Wanted my address and shipped a new slat !! No Charge !!! Awsome ! Will buy more from Lifetime !

Great chair, took my husband 45 minutes to put together, very sturdy and durable. It's also very comfortable. I highly recommend this chair! I purchased 3 of the same chairs form a private seller and this completes our set! Thank you Walmart for the fast and free shipping! This chair was on another site for double the price!

the grey Adirondack chair arrived quickly and was intact. The assembly was a little tedious in aligning the pieces and the allen wrench screws were metric (I think) so using a power screwdriver did not work for me. the chair looks good and is very stable with a 300 pound rating. It sits a little low from the ground so older and heavy people may have difficulty getting in and out. Overall this is the best "store bought" Adirondack chair I have found and will order another when the price drops and they have free shipping.

Had a broken slat on two of the Adirondack chairs I purchased in May of 2020. Called Customer Service for assistance in obtaining two new slats. The Representative I reach was professional, knowledgeable, pleasant and courteous. She resolved my problem instantly and beyond my expectations.

What a hassle. Bought 6 pieces. 2 chairs, 2 ottomans, 2 tables, about $700. Would never buy again. Tables: one missing leg. Requested. Chairs: one damaged side panel, had to request part. One had a back plank hole over drilled so plank is loose. Non workmanship, poor machinery? Incidentally, when we ordered the parts we needed, half of what we ordered came. Failing grade all around.

My kids got us 2 more of these chairs, they are super and very comfortable, not to mention very sturdy. We live in the Sierra's with heavy winds at times, and so far these chairs have not been blown over like many others have. We highly recommend, and the company is super to work with as well. Thank you.