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Customer reviews for Lifetime Weather-Resistant Adirondack Chair for
Lifetime Weather-Resistant Adirondack Chair
4.3 out of 5 stars
stars520 ratings443 reviews
  1. 5 stars69% (360)
  2. 4 stars14% (73)
  3. 3 stars5% (26)
  4. 2 stars5% (28)
  5. 1 star6% (33)

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Showing 321-330 of 443 reviews
Jun 1, 2022
TMV1
3 out of 5 stars review

Overall ok chairs

We purchased these chairs a couple of years ago and within the first year, one of the chair backs busted with a ball hit it. It cracked right at the screw which are too short. It was an unfortunate accident. I wish I could say the squirrels didn't like the material as much but overall, we have been pleased with how they have withstood the weather in OH.

Review from lifetime.com
Helpful?7EG6G7STF9AC13584869564
reply from Reviews

We would love to help you get your chairs back in working order. We do have replacement parts available and they can be ordered through our Customer Service Department. Our Customer Service Team can be reached at 800-225-3865 opt. 1 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

Dec 19, 2019
Mike B PBG
2 out of 5 stars review

Great chair if you replace them after 2 years

I bought 6 of these chairs from Costco, as other reviewers stated there were a couple of challenges putting them together, but no big deal! The chairs are very sturdy & I must say, they are as strong today as they were the day I put them together. My PROBLEM with the chairs is after 2 years they started to chalk. When people would come over & sit in them it would ruin their clothes, think women wearing white jeans (in Florida white jeans go all year long) or light colored tops. Needless to say, they gotta go, I called for warranty help and they just blew me off, after they told me they are having problems with their chairs doing that, but because my chairs are beyond 2 years old,... They're not covered!. So, at the end of the day.... I'm very disappointed & now I need to go out to buy 6 more chairs for New Years.

Review from lifetime.com
Helpful?7EG6G7STF9AC13584869564
reply from Reviews

We are sorry to hear about your frustrations, reach out to us and we can work to help make this right. Email us at reviews@lifetime.com

Apr 27, 2020
Beth
2 out of 5 stars review

Doesn't last!

We bought our chairs about 3 years ago and while they are comfortable and relatively sturdy, they just don't hold up well overall. The color has faded significantly and one of the slats broke while sitting on it. Just broke doing nothing. Yes, we have had these chairs for about 3 years but for the amount you pay for them, they should last much longer!

Review from lifetime.com
Helpful?7EG6G7STF9AC13584869564
reply from reviews

Please reach out to us at reviews@lifetime.com with your product and contact information so we can take a look at what is going on.

Sep 16, 2020
Gary
5 out of 5 stars review

Excellent service after sale

We bought four of these chairs about four years ago and loved them. We moved and squirrels discovered them at our new home so we replaced two of them last year. Squirrels got those,too. I called, explained my problem and Lifetime replaced them for us. Will find or make some anti-squirrel stuff before next summer. Thanks Lifetime.

Review from lifetime.com
Helpful?7EG6G7STF9AC13584869564
Jul 3, 2017
Remmy
1 out of 5 stars review

Not a quality product

We bought the chair a little over 2 years ago. One of the bottom seat slats cracked. Evidently the name "Lifetime" is only a name. I was told we had to purchase a new part, no warranty, and that you cannot buy just the one slat. Rather, you must buy the whole bottom section. Extremely disappointed in the product and company not backing their product

Review from lifetime.com
Helpful?7EG6G7STF9AC13584869564
reply from Reviews

Thanks for your feedback! The Adirondack Chair does come with a 1-year warranty. We have also changed manufacturing facilities, which should resolve the problems with the broken seat slats.

Mar 19, 2018
Gina
2 out of 5 stars review

poor quality - slats break easily

Loved the look of these chairs but shortly after beginning to use them the seat slats began breaking - and we are all thin and do not have children climbing on the chairs!!! Very disappointed to have them break so easily! We bought 4 of these chairs!!!

Review from lifetime.com
Helpful?7EG6G7STF9AC13584869564
reply from Reviews

Oh, no! Have you contacted our customer service team? They will be able to help you get replacement parts! You can contact them by phone at 1-800-225-3865, or by email at customercare@lifetime.com. They are open weekdays from 7:00 am to 5:00 pm mountain standard time and Saturdays 9:00 am to 1:00 pm mountain standard time.

Apr 6, 2022
sean55
2 out of 5 stars review

Bought 6 of these. Am returning them

Seat is lower than most of other brands. The screws strip. I would recommend buying dill bit. 4mm Allen wrench drill bit. I had a problem on first chair. Customer service said it could take 6 months for replacement parts. They would send me a whole new chair if I paid shipping. Easier to return. I'm not buying this brand again

Helpful?7EG6G7STF9AC13584869564
reply from LifetimeProducts

We are sorry to hear that you are not happy with the purchase of your new Adirondack chairs. We would appreciate some more detailed feedback so we can help make this a better experience for you. We can be reached via email at reviews@lifetime.com.

May 15, 2020
andy
1 out of 5 stars review

excruciating to assemble - 45 mins a chair

Ordered four- impossible to assemble each one in less than a backbreaking, sweating, prying, pulling tugging, cursing fury. It made no difference after I built the first one, the second one took exactly the same time and fought the entire way. Cheap Allen key provided strips within four screws - and there are 48 screws per chair. Holes don't line up, everything needs to be put together loose, fought to get to line up and then everything needs to be retightened. One of the two I assembled so far arrived with a cracked seat bar. I don't have the patience nor the time to fight with putting the other two together and am considering either lighting them both on fire in my driveway or lugging the 65 pound box each comes in back to my local store for a return. DONT BUT THESE - NIGHTMARE - MADE IN CHINA TOO BTW.

Helpful?7EG6G7STF9AC13584869564
reply from Supplier Response

I'm sorry you're having trouble. Give our customer service team a call and we can trouble shoot the issue with you and see if we can help figure out what's happening. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

Jul 31, 2013
Betty
5 out of 5 stars review

Tip to keep them looking like new

I bought two of these chairs one year ago and bought two more this year. I liked them that much! But I noticed the older ones looked sun faded and had little finger prints, etc, on them. I took some Pledge furniture polish and sprayed it on them and wiped them down and they look just like new again!! Do this in the shade. There is no residual oiliness at all just smooth and soft again. Great looking chairs!! And soooo comfortable.

Review from lifetime.com
Helpful?7EG6G7STF9AC13584869564
Mar 12, 2021
KimM
2 out of 5 stars review

Sturdy but color coming off makes them unusable

I purchased 2 of these a little over a year ago. The chairs are very sturdy, which I like, but after noticing some color on back of my shorts after sitting in them recently, I wiped them down with a gentle microfiber towel dipped in a dawn dish detergent/water mix thinking maybe the chair was dirty. When drying the chair off, I realized the color was coming off. I only used a little soap/water, so nothing harsh and I kept them covered during winter under waterproof chair covers under a patio cover during winter. I only noticed it because I was wearing light colored shorts. Although I like how these chairs feel, I can't have people use them knowing the color will stain their clothes. Really disappointing something like this is happening. I see from other reviews, it's not just me either.

Review from lifetime.com
Helpful?7EG6G7STF9AC13584869564
reply from Reviews

The color should not be coming off your chairs. Please email us at reviews@lifetime.com with your product and contact information so we can help make this right.