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Customer reviews for Lifetime Weather-Resistant Adirondack Chair for
Lifetime Weather-Resistant Adirondack Chair
4.3 out of 5 stars
stars519 ratings442 reviews
  1. 5 stars69% (359)
  2. 4 stars14% (73)
  3. 3 stars5% (26)
  4. 2 stars5% (28)
  5. 1 star6% (33)
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Showing 311-320 of 442 reviews
Dec 7, 2017
Gramps
5 out of 5 stars review

Customer Service

I purchased four of you Adirondack chairs for our deck a few years back....Such a confortable Chair, our guests always comment on this...My Grandson was being rambunctious by jumping from chair to chair and broke one of the 20” seat boards...I called customer service was lucky enough to speak to Heidi who was so helpful is sending that one board to replace my,broken one...rather make be buy the whole seat kit....I was a fan of the product but now am devoted to your wonderful service...will spread the word...THANK YOU HEIDI... Your fan Denni

Review from lifetime.com
Helpful?7EG6G7STF9AC13584869564
Jun 16, 2018
Portland Porch
5 out of 5 stars review

Best chair you can buy !!

This HDPE material is the same thing cutting boards are made of. 3 years of being on our sun beaten porch and these look like new. Clean up to like new with a wet wash cloth and are super comfortable ! Now if they would make a matching grey foot stool out of this hdpe I would buy 2 in a second !

Review from lifetime.com
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Aug 4, 2020
jimmy
5 out of 5 stars review

great chair. some helpful instructions

The chair is so comfortable we wish we could put it in the living room. I used a kobalt cordless power driver set at medium power and did not fully tighten the screws. I used the included wrench to finish. Also I found that leaving the screws on the chair very loose until the chair is fully assembled helped to align the screw holes.

Review from lifetime.com
Helpful?7EG6G7STF9AC13584869564
Aug 28, 2013
Happy in my chair
5 out of 5 stars review

Great chair!

Excellent chairs! My wife and I sit out on the lawn, in these, every afternoon! We added some generic patio furniture cushions and I lashed an inexpensive beach umbrella between the backrest and arm, which made them even more comfortable, even in the mid-day sun. That might be an idea for an upgrade--drill a mounting hole and add a clamp on the back support, or armrest, for an umbrella. PLEASE make some matching Adirondack footstools/ottomans!

Review from lifetime.com
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Jul 2, 2020
Michele
3 out of 5 stars review

Poorly Packaged for Shipping

Ordered 4 of these chairs, every single one had scratches, one had a broken arm. They are not packed well and the pieces are bouncing and sliding around during shipping. They take about an hour and a half to put together but go much faster if you have a ratchet. That being said they are sturdy and comfortable.

Review from walmart.com
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May 2, 2017
Chris
5 out of 5 stars review

Outstanding Chairs- Great quality!

We have bought 6 of these for our lake home and absolutely love them. Very well made and easy to assemble. The finish is very smooth and the chairs are very comfortable. Customer service was also very helpful with a minor problem that was resolved very quickly (our fault using the incorrect screw).

Review from lifetime.com
Helpful?7EG6G7STF9AC13584869564
Sep 21, 2024
Micturp
1 out of 5 stars review

Defective material cracked slats

We bought 4 chairs 6 years ago and this year half the slats started cracking. We keep them indoors during winter so not exposed year around. We thought they had a lifetime warranty when we purchased but no. They said we have to buy new replacement slates. The tables we bought are warping snd cracking too. Bad material that doesn’t last. Very disappointing in light of the price we paid.

Review from lifetime.com
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reply from Reviews

We're sorry for the confusion. Lifetime is the name of our company, not the length of our warranty. Lifetime Adirondack Chairs are warranted to the original purchaser to be free from defects in material or workmanship for a period of 2 years from the date of original retail purchase. Defects resulting from acts of nature (weather), misuse, abuse or negligence are not covered under warranty. That being said, we would love to work with you on this, as well as your tables. Please email reviews@lifetime.com so we can look into this further with you.

Apr 25, 2021
DTindell
5 out of 5 stars review

Great quality and excellent customer service

We bought 4 of the brown adirondack chairs. Unfortunately, the shipper was a bit rough with them and 3 came with broken pieces. We contacted customer service, and they quickly offered to send out replacement parts, and do what they could to make it right. The chairs assembled nicely, and seem to be very well constructed. I am hopeful they will last a long time. They look great around our fire pit in the yard.

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Jun 28, 2018
Fritz
3 out of 5 stars review

Dissapointed

Just bought this on the weekend I like the design and the feeling of a solid product but time will tell However assembly was difficult and too long it was difficult lining up the holes and there were so many, the company claims that it stain resistant but see my photos By the time I was half way assembeled it had stains and they wont wipe off I dont know what this is going to look like in a month.

Review from lifetime.com
Helpful?7EG6G7STF9AC13584869564
reply from Reviews

We are so sorry to hear this! I'm going to forward your information to our Customer Service team so they can reach out to you and help you find a solution. If you want to contact them first, you can contact them by phone at 1-800-225-3865, or by email at customercare@lifetime.com. They are open weekdays from 7:00 am to 5:00 pm mountain standard time and Saturdays 9:00 am to 1:00 pm mountain standard time.

May 24, 2018
Madison
5 out of 5 stars review

Fabulous chair

[This review was collected as part of a promotion.] Amazing quality and already half assembled. Easy to follow instructions they even had the screws in a tidy organized tray! Very pleased especially for the price with these. Also very comfy. We own tons of other lifetime products and I know these chairs will last a "lifetime"!! Love the company and products can't go wrong!!!

Review from lifetime.com
Helpful?7EG6G7STF9AC13584869564