Hi Danielle, we're sorry the sectional did not work out. The seating is firm, but it will soften with use. We are always interested in feedback so we can improve products in the future. Please contact our Customer Experience team with any issues or concerns at samsclub@abbysonliving.com - The Abbyson Team

Wonderful to hear! So glad you are happy with your purchase! Enjoy!

Hi there, unfortunate to hear, but furniture does tend to soften over time, yet this set will remain durable. Please contact us about the section, we can help. samsclub@abbysonliving.com

Hi Jon H, thank you for your positive review of the Lincoln Fabric Reversible Storage Sectional! We're thrilled that you find it super comfortable and well-constructed. It's wonderful to know it fits well in your space. Enjoy your new couch! - The Abbyson Team

Thank you for taking the time to share your feedback of the Lincoln Sectional. The extra storage is a great feature! Enjoy your new sectional! - The Abbyson Team

Wonderful to hear! So glad you are happy with your purchase! Enjoy!

Thank you for this kind review! We appreciate it! Enjoy!

Hi Heather Bauer, it's great to know that the Lincoln Fabric Reversible Storage Sectional fits your living room perfectly and meets your needs for comfort and style. We're glad assembly was a breeze for you. Thank you for your purchase and the positive review! - The Abbyson Team

This is a great sectional, and we stand behind our products. If we can assist, please reach out to samsclub@abbysonliving.com.

Thank you for this awesome review! So glad you are enjoying it!- The Abbyson Team