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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,317 ratings1,507 reviews
  1. 5 stars69% (2,303)
  2. 4 stars13% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (265)
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Showing 571-580 of 1,507 reviews
Dec 3, 2023
Gaby
5 out of 5 stars review

Verified Purchase

Mattress

Very comfortable

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Jul 11, 2021
Andrew
3 out of 5 stars review

Ok

Bed is really comfortable unfortunately it was deformed. Like other reviews, the end of the bed failed to to inflate to full capacity. Looks odd and also the top moves around when getting up. I’m contemplating returning but this would be the second bed in a box I return. Not sure it’s worth the hassle.

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Aug 16, 2023
Sincerely Disappointed
1 out of 5 stars review

Garbage Product- Created neck issues

Mattress is far too soft you will end up with severe neck pains. The mattress has completely compressed and now I am experiencing both neck and back pains. This all even though I didn't sit or sleep on it for 72 hrs. after opening. This scenario is absolutely absurd and very disappointing

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reply from Member's Mark

We're sorry to learn you are disappointed with your mattress. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Apr 19, 2022
Amb84
1 out of 5 stars review

Wrost mattress ever!

Bought less than a year ago and is complete garbage. The matress already is sagging in the middle and if you lay to close to the edge you will roll right off because there is no structure to the edges of the mattress. Don't waste your money and can't return it because the store policy only covers the first 30 days. I would give it zero stars if I could.

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Aug 10, 2023
Smitty
3 out of 5 stars review

Verified Purchase

Adequate

Adequate for guest room. Too soft for me—I do like firm mattresses though. Convenient in the box. Shopping experience was awful though. Well—cashier was—rude!! And very strange—there was a music speaker on the floor that I almost tripped over. Playing loud music. I lowered the music and the cashier got aggressive about that. Just a strange experience.

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Feb 3, 2025
Bobbie
1 out of 5 stars review

More like a plush no support

Do not buy if you have any form of back issues. I let fully expand before sleeping on it, I would wake through the night with lower back pain which isnt uncommon and reason why i bought bew mattress so i didnt think anything of it. By morning the pain is completely unbareable ive never experienced pain this bad. There is zero support with this mattress and is on the plush side nothing medium about it.

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Jun 23, 2021
Jess
5 out of 5 stars review

Better than expected

When we were looking at the matress selection at Sam's we couldn't find Soft type mattresses in store that would work with adjustable bed frame. We ended up on going with this medium firm Members Mark Hotel series and it turned out to be exactly what we wanted being that it's in a box and you can't try it out in store it actually was softer then what we pictured and for a side sleeper you feel nestled into the matress rather than on top and using pillows to get support its so nice what a difference it makes to sleep better.

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Mar 2, 2021
2xmommy2011
3 out of 5 stars review

Comfortable but...

It STINKS!! We’ve had it for 6 weeks and it still smells horrible. Hubby still hasn’t gotten his sense of smell back from Covid or I’m sure he would’ve complained. I unzipped the cover today hoping it would air out some and now the dang zipper is broken so I don’t recommend that! It’s super comfy and I don’t feel my wiggly hubby at all. I would recommend for comfort but the smell is bad. I’ve tried all kinds of things. Also the top layer of foam sort of wads up. You can’t feel it but it’s kind of annoying to see it.

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Aug 5, 2020
FL_Guy
5 out of 5 stars review

Really Nice!

We're at day three on our Members Mark mattress, after returning a Casper mattress that we purchased. We found that the Casper was very stiff, and didn't breathe. On the flip side, this new mattress is super comfortable, and breathes well. It says cooling gel, but I haven't really felt cooling (It just has better airflow). For the price, I would recommend this to anyone.

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Mar 12, 2024
River Worker
1 out of 5 stars review

Work bed

Do not buy this bed If you are on the heavier side i weigh 280 my job provides a twin size mattress and i sink in completely there is no support and because it compresses so much there is no air flow so it becomes hot and uncomfortable this may be a good bed for thinner people i dont recommend if you are on the plus side

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