Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,371 ratings1,529 reviews
  1. 5 stars69% (2,342)
  2. 4 stars12% (419)
  3. 3 stars6% (211)
  4. 2 stars4% (127)
  5. 1 star8% (272)

Member photos

  • +79 images
Sort by |
Showing 551-560 of 1,529 reviews
Jun 12, 2025
Ana Blauvelt
5 out of 5 stars review

Verified Purchase

Excellent Purchase

Excellent purchase. We were skeptical as for buying mattress rolled in a box. It was refreshing to see the rolled mattress expand before our eyes. It took about 72 hours to fully expand. Worth it.

Helpful?2P0LE98T4IU013583524831
Nov 19, 2021
Alexandra
5 out of 5 stars review

Verified Purchase

Amazing Mattress!

This mattress has been wonderful to sleep on. I’ve noticed I have a lot less back pain, and you kind of sink right into it, but it’s still firm and holds you.

Helpful?2P0LE98T4IU013583524831
Jun 12, 2026
anonymous
5 out of 5 stars review

Amazing quality

Just amazing. Its exactly what I was looking for. I got the “Medium” version and oh my goodness its so soft and just super relaxing. I reccomend for side sleepers

Helpful?2P0LE98T4IU013583524831
Jun 12, 2026
anonymous
1 out of 5 stars review

Ouch

A little disappointed in this mattress as we bought it for our primary bedroom I was hoping to get a good quality product and I feel like this one you kind of go through mattress. not sleeping well but I'll give it more time.

Helpful?2P0LE98T4IU013583524831
Feb 22, 2026
Randy
5 out of 5 stars review

After a few years

Bought 2 Queen sized Hotel Premier mattresses several years ago and both are still like new with daily use. One replaced a 250 pound olympic queen pillow top deluxe top of the line mattress that was 20 years old. This new mattress, at a fraction of the cost, is just as comfortable. If it lasts half as long it will be a bargain. When opened in the morning it inflated completely by night with no noticeable outgassing smell. We would very much buy again!

Helpful?2P0LE98T4IU013583524831
Mar 21, 2026
Jia
4 out of 5 stars review

Too soft for my liking

I bought the medium firmness in store and it feels like plush. Too soft. Perhaps if I had bought the firm, which they don't have in store, it'd have worked. But they won't ship to CA. What a shame, I really wanted to like it. On the plus side, it did not smell bad. And the quality seems to be very decent for the price.

Helpful?2P0LE98T4IU013583524831
Mar 24, 2026
Erin
2 out of 5 stars review

I've had the firm version of the queen mattress for the past 5 months honestly I was disappointed from day one and five months later I pulled my old mattress out I saved it because I wasn't impressed when this arrived in the mail honestly after 5 months it's literally a great mattress for somebody 10 years or under it is not a mattress for daily use maybe it's great in a guest room or for a kid but not for a full size adult I would not recommend this mattress I chose the firm version and it was still super soft I just sink My dog is 100 lb and she does not like this bed at all since I've been using this bed over the past 5 months she is chosen the floor over the bed 5 minutes after I put my old bed back up she's back on the bed this members mark is just too soft super squishy not a fan I prefer for if you like soft beds this is for you

Helpful?2P0LE98T4IU013583524831
Mar 13, 2026
HEATHER
1 out of 5 stars review

Opposite of Firm

If firm is this soft, I would hate to imagine sleeping on the ultra plush. This mattress is so soft it is ridiculous. softer than my soft old foam mattress. returning as soon as possible. if you like soft mattresses that come delivered in an easy box rolled up- this is for you.

Helpful?2P0LE98T4IU013583524831
Aug 30, 2025
Anonymous
5 out of 5 stars review

Verified Purchase

Memory foam mattress

Great buy

Helpful?2P0LE98T4IU013583524831
Jul 14, 2025
Amanda
5 out of 5 stars review

Verified Purchase

Comfortable

Awesome

Helpful?2P0LE98T4IU013583524831