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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,358 ratings1,523 reviews
  1. 5 stars69% (2,332)
  2. 4 stars12% (419)
  3. 3 stars6% (210)
  4. 2 stars4% (127)
  5. 1 star8% (270)

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Showing 41-50 of 1,523 reviews
Mar 25, 2024
Jennifer J
5 out of 5 stars review

Verified Purchase

10/10 Recommend!

I hesitated in buying a new mattress for several months. There are SO many options out there, all of them claiming to be the best. I spent lots of time researching prices and pros/cons for several brands. Friends of mine told me I would never get a decent mattress for under $1,000. Well, I am here to say they were wrong! I am so happy with my decision to go with this one. This is definitely the most comfortable mattress I have ever owned. When I first laid down on it, it seemed too soft, but that was because I didn’t give it the full 24 hours to fluff up. Now It’s firm, but not too firm. Soft, but not too soft. It’s just perfect for me with a history of back issues. I’ve been sleeping so well since I got it. Thanks for making an affordable option that is still so amazing! I would 10/10 recommend.

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Nov 14, 2020
GoBlue112
5 out of 5 stars review

Verified Purchase

Great quality

Mattress is very comfortable - softer top with firm support. A high quality mattress that doesn't break the bank. It was easy transport since it comes in a box. Be sure to have the box spring/platform bed ready for the mattress because once you unravel and cut open the plastic it is heavy and harder to move around then when in a box :)

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Aug 2, 2021
Amanda K
5 out of 5 stars review

Verified Purchase

Minimized back pain

We purchased this mattress for our guest room. My in laws stayed with us and like the mattress so much they bought one for themselves when they got home. They said they didn't have any pains the week they were with us and noticed a difference immediately when they got home.

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Jul 24, 2024
Aga
3 out of 5 stars review

Verified Purchase

Firm. Trust that this is Firm.

This isn't the medium-firm mattress that I was hoping for, but it still is a decent mattress. I'd consider it firm with a slight (very slight) "give". The give isn't enough to drop it down anywhere into the medium range, but it's enough to provide decent support to back sleepers. I wouldn't recommend for side sleeper--unless that person is thin with narrow frame/shoulders and/or loves a firm mattress. Even heavier family members don't get much sink. Sometimes mattresses like this will bottom-out. This one is just firm. The sides do not have too much support so if you're a sleeper who prefers a big more sinking feeling you may find yourself sleeping on the edges. Just be careful that you don't roll onto the floor! We didn't notice any off-gassing (which is both good because it's ready-to-go but also bad because it's rather suspect given the materials). Overall, this is a gem of a mattress given the price if you're seeking a firm memory foam. I'd probably consider more for a guest room or child's room. I purchased it for a main bedroom mattress but it got moved to the spare room which we use when we just want to stretch out or take a quick nap. This mattress has more of a "sleep on top" rather than cradle/sink-in feel so it just depends on your preference. I haven't had it long enough to see if it gets much softer over time. A steal for the price. But still not right for my nightly comfort preference. (I wonder if quality control is an issue if people are actually getting/experiencing a softer sleeping experience). Overall, an okay mattress. Great for the price.

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May 22, 2024
KDYAZ
5 out of 5 stars review

Verified Purchase

$300 mattress close second to my $3000 mattress!

Got this for my child’s first big kid bed. It’s super plush, very comfortable and almost puts my $3000 mattress to shame. I haven’t slept all night on it but did sneak a quick nap (unintentionally) and it was great! Definitely a steal when lining up against other brands and was able to take home the same day, didn’t have to wait for shipping from other brands.

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Jul 30, 2024
E Willis
5 out of 5 stars review

Verified Purchase

Sound sleepers at last!

Bought 2 xl singles for our Member's Mark split king adjustable frame. The best sleep we have had in years! Very well satisfied with the mattresses and the frame. They are more comfortable than others we tried out at furniture stores that were triple the price!

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Aug 29, 2024
Craig Michael Justus
3 out of 5 stars review

Verified Purchase

Not Quite for Me

The mattress is comfortable but sleeps hot. The mattress height has yet to decompress to the full 12" height in the advertised description. The width of the mattress budges obviously by 2"-3" overall. I will be returning this mattress as soon as I am refunded for the mattress I purchased online through Sam's Club. Today is the 9th business day since my online return was picked up. The online return pickup process was a pain staking 45 days. Sam's Club Members beware!

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Aug 31, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Wonderful night sleep and great price!

We bought this mattress for our college aged daughter. It was so convenient to pick this up in a rolling box and bring it to her apartment. After cutting through the plastic the mattress was set up in minutes! It is a super comfortable bed. My husband and I may even buy one for ourselves. Great price!

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May 17, 2026
anonymous
5 out of 5 stars review

Quit debating and just get it…

Sooo, we have had a 20 year old mattress that we bought used because we were on a very tight budget back then. I was debating on whether to buy a nice used mattress for a couple hundred or a “mattress in a box”. My husband talked me out of it after the whole, “what if there are bedbugs in it “ conversation. UGH!! Honestly, we had a bad experience buying a mattress in a box from another site and after only 6 months, it left a “body print” in the mattress. So needless to say, I was weary about buying one. But I checked the reviews and couldn’t believe the positive feedback on this one! We have slept on this Queen-sized mattress for 2 nights and it is a game changer! We bought the firm one on sale for $299. It supports you so well and you can sit on the edge of your bed without falling off. My husband has not slept in our bed in 2 years because of peripheral neuropathy pain. He slept in it last night and loved it. A little side note. Do what the directions tell you to do. When you open it, let it sit flat for at least 48 HOURS! Do not try it out or it will warp it. We let ours sit for 72 hours just in case. All in all, I have zero regret for spending $300 on this. It was definitely worth every penny! On a side note, we had bought the twin-sized version of this one for our son’s loft bed and he loves his. It is a medium firm.

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Mar 26, 2025
Jim
5 out of 5 stars review

Verified Purchase

Try it, you’ll keep it!

This bed is amazing! I was skeptical of a bed in the box but the price point was really good so I got it for the guest bedroom. I tried it out and after two night I swapped it out with my traditional mattress in my room. Way more. Comfortable and forgiving than the traditional mattress with a foam cover!

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