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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,364 ratings1,526 reviews
  1. 5 stars70% (2,338)
  2. 4 stars12% (419)
  3. 3 stars6% (210)
  4. 2 stars4% (127)
  5. 1 star8% (270)

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Showing 311-320 of 1,526 reviews
Aug 18, 2023
Kathy H
1 out of 5 stars review

Verified Purchase

Terrible mattress

The mattress is so soft that when you sit on it the ends raise up and it sinks about 6 inches where you’re sitting. Worst mattress I’ve ever owned. I wouldn’t recommend the mattress.

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reply from Member's Mark

We're sorry to learn you are unhappy with your mattress, Kathy. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Aug 10, 2021
Mrs Macca
4 out of 5 stars review

Verified Purchase

Nice mattress

Nice mattress. Bought for my son and his initial reaction was “Will it flatten out?” And then “it’s too soft” but it turned out perfect. He’s very happy.

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Aug 3, 2024
Jaimi
3 out of 5 stars review

Verified Purchase

Good Bed for the price

This bed is very comfortable. I wish the outside edges were more structured because it’s very soft/squishy when you sit on the edge of the bed. Also it smells super bad and after 10 days the smell hasn’t dissipated.

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Nov 16, 2020
MamaSherk
2 out of 5 stars review

Verified Purchase

Not A Great Mattress

Ok for the price if you don’t care if it’s truly a 12” mattress. Had it open for 5 days and never inflated to the 12”. Was about 10-1/2”. Smell didn’t dissipate either. Returned this item.

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Sep 3, 2024
Grw
5 out of 5 stars review

Verified Purchase

Hotel premium memory foam mattress.

Well made good price listed as medium firm but more on the soft side may be too soft for larger frames if so I would suggest a hybrid (coil-foam) if you like to sink in to your mattress this is for you. Kept cool all night.

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Aug 16, 2024
JR
5 out of 5 stars review

Verified Purchase

Works for me

I have been sleeping on my new mattress for about a week now and so far so good. I bought the firm and in my opinion it's a semi firm, not a luxurt plush though. It works for me.

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Nov 4, 2022
Geoff
4 out of 5 stars review

Verified Purchase

Sams Mark Hotel Mattress 12"

This is a good quality mattress for someone who likes a soft bed, this was for a guest bed but it would not be my choice personally as I prefer a firmer mattress. Good bang for the buck though!

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Jul 16, 2025
NickInAr
3 out of 5 stars review

Not for me

Bought this to replace a Serta Memory Foam, but it is not cutting it for me. I'm a small woman and already feeling an indentation just a few months in. We bought the medium, but I now I'm afraid to try the firm

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Aug 29, 2023
Melissa
5 out of 5 stars review

Verified Purchase

Blown away

I’ve bought mattresses with Sam’s before but never the member’s mark brand. Exceeded my expectations and will buy the same style in the future for guest rooms.

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Jul 5, 2024
Kat
5 out of 5 stars review

Verified Purchase

Love this mattress

Sleeps great. Easy to carry and expanded quick. Tried on a platform, but it slid around too much. Using it on boxsprings. It's one of the most comfortable mattresses I've also on.

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