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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,401 ratings1,537 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (273)

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Showing 331-340 of 1,537 reviews
Feb 22, 2026
Randy
5 out of 5 stars review

After a few years

Bought 2 Queen sized Hotel Premier mattresses several years ago and both are still like new with daily use. One replaced a 250 pound olympic queen pillow top deluxe top of the line mattress that was 20 years old. This new mattress, at a fraction of the cost, is just as comfortable. If it lasts half as long it will be a bargain. When opened in the morning it inflated completely by night with no noticeable outgassing smell. We would very much buy again!

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May 24, 2022
copswife Kaye
5 out of 5 stars review

Verified Purchase

A wonderful good nights sleep

We bought a new mattress for our new camper. Slept like a baby the first night, and I never sleep good the first night out. We were amazed. So when we got back home, we ordered another mattress for our bed. Coming in a few days and I cant wait! This is a happy camper!

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Oct 17, 2020
Mel
1 out of 5 stars review

Lower Back Pain

I am experiencing lower back pain when I wake up in the morning. I will not get another mattress with memory foam again. I’m looking for a bed topper that is firm to try and even it out. So disappointed by the description and positive reviews. I would rather sleep on the couch (Which is what I’m doing now) or have my old 20 plus year old mattress back.

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Jun 26, 2024
KB
1 out of 5 stars review

Frustrated with the lack of free shipping for plus

I am extremely disappointed with the lack of free shipping for Plus members. It is unacceptable that despite paying for a Plus membership, this basic benefit is not provided. What exactly is the purpose of the Plus membership if it does not include essential perks like free shipping?

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Mar 24, 2026
Erin
2 out of 5 stars review

I've had the firm version of the queen mattress for the past 5 months honestly I was disappointed from day one and five months later I pulled my old mattress out I saved it because I wasn't impressed when this arrived in the mail honestly after 5 months it's literally a great mattress for somebody 10 years or under it is not a mattress for daily use maybe it's great in a guest room or for a kid but not for a full size adult I would not recommend this mattress I chose the firm version and it was still super soft I just sink My dog is 100 lb and she does not like this bed at all since I've been using this bed over the past 5 months she is chosen the floor over the bed 5 minutes after I put my old bed back up she's back on the bed this members mark is just too soft super squishy not a fan I prefer for if you like soft beds this is for you

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Jun 20, 2021
Val
1 out of 5 stars review

Verified Purchase

Don’t waste your money

It’s way to soft .. you will sink unless you sleep in the middle. Worst buy ever.

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Sep 22, 2024
Lori
4 out of 5 stars review

Verified Purchase

So far so good

While I love this mattress, I wish I would have bought a firm vs a medium.

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Dec 14, 2025
Jean Ferenc
5 out of 5 stars review

Verified Purchase

I was concerned about buying a mattress in a box.

Very happy with my purchase

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Jul 12, 2024
Gabe
2 out of 5 stars review

Verified Purchase

Very soft but flimsy.

The sides are very flimsy. You feel like you’re going to fall off the mattress.

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reply from Member's Mark Team

We appreciate your feedback on our mattress, Gabe. The edge support of a full foam mattress can be soft, but you should see over time that the sides firm up and sink less as the foam continues to settle.

Mar 27, 2026
Miss Melissa
5 out of 5 stars review

Verified Purchase

#grandkids are my life💕♥️

Purchased this mattress for my granddaughter, she is extremely happy and comfortable with it.

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