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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,445 ratings1,564 reviews
  1. 5 stars69% (2,393)
  2. 4 stars12% (423)
  3. 3 stars6% (217)
  4. 2 stars4% (131)
  5. 1 star8% (281)
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Showing 281-290 of 1,564 reviews
Mar 24, 2026
Reviewer name: Erin
2 out of 5 stars
2 out of 5 stars review

I've had the firm version of the queen mattress for the past 5 months honestly I was disappointed from day one and five months later I pulled my old mattress out I saved it because I wasn't impressed when this arrived in the mail honestly after 5 months it's literally a great mattress for somebody 10 years or under it is not a mattress for daily use maybe it's great in a guest room or for a kid but not for a full size adult I would not recommend this mattress I chose the firm version and it was still super soft I just sink My dog is 100 lb and she does not like this bed at all since I've been using this bed over the past 5 months she is chosen the floor over the bed 5 minutes after I put my old bed back up she's back on the bed this members mark is just too soft super squishy not a fan I prefer for if you like soft beds this is for you

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Mar 13, 2026
Reviewer name: HEATHER
1 out of 5 stars
1 out of 5 stars review

Opposite of Firm

If firm is this soft, I would hate to imagine sleeping on the ultra plush. This mattress is so soft it is ridiculous. softer than my soft old foam mattress. returning as soon as possible. if you like soft mattresses that come delivered in an easy box rolled up- this is for you.

Helpful?2KZ9C46TI1Q813583524046
Oct 30, 2021
Reviewer name: Aly
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I should’ve done my homework

It’s not at all what it’s described as. It does not feel cool at all as a matter of fact it gets pretty hot at night. Also it’s not very comfortable. I was told it expands a bit more as the 24 hrs hit well it’s still pretty thin and has this creases that stay once you lift it. When the mattress is set back to flat the creases remain on the mattress which in turn look like there’s something underneath the bedding once it’s made. Not to self go for the better brand even if it costs more

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Apr 19, 2023
Reviewer name: Mom vera
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Quality not great

I have purchased the Serta mattress at sams and the quality is way different. This mattress is very weak around the edges and the corners are worse. If you are using a platform bed that is slatted the mattress will push right through so you will need some kind of support between your mattress and the slots. I would recommend the serta bed in a box over this one for sure.

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reply from Member's Mark

We are sorry that you are experiencing this issue with your mattress. Please contact Member Support at (888) 301-0332 and we'll be happy to assist you.

Feb 24, 2024
Reviewer name: Carivette
3 out of 5 stars
3 out of 5 stars review

Comfort but very concerning paint-like smell

I tried this mattress during a recent trip to the Caribbean and had a great sleep experience. I took a picture of the mattress, knowing I'd need a new one soon. A few months after my trip, I decided to purchase it. 1. Delivery: Arrived on time, even a day earlier than expected. 2. Condition: The mattress was well-sealed and arrived in good condition with no visible damage. As a 5'2", 140-pound 39 yrs old woman, I didn’t found it challenging to unpack alone. 3. Comfort: The mattress is very comfortable. I fell in love with it instantly and hope it remains so in the long term. The following factors led to a lower rating: 4. Odor: The mattress has a strong paint-like smell. During my trip, I experienced a running nose and shortness of breath upon entering my accommodation, which I initially attributed to the weather. However, upon unboxing the mattress, I experienced similar symptoms again, which makes me wonder if it's related to the mattress odor. 5. Durability: As I've just received the mattress, I cannot yet assess its durability. I hope this review provides helpful insights into my experience with this mattress.

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May 24, 2022
Reviewer name: copswife Kaye
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A wonderful good nights sleep

We bought a new mattress for our new camper. Slept like a baby the first night, and I never sleep good the first night out. We were amazed. So when we got back home, we ordered another mattress for our bed. Coming in a few days and I cant wait! This is a happy camper!

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Jan 3, 2022
Reviewer name: DanL
1 out of 5 stars
1 out of 5 stars review

1-Day In, Not Impressed

This is the second foam style mattress that we have purchased. We have the King Serta 12" Sleep-To-Go mattress in our master bedroom, which we really like and have had for over two years (also purchased at Sam's). We wanted to save money on a mattress (queen) for a spare bedroom, so we went with the Members Mark brand this time. It was pulled out of the package yesterday early afternoon, but after about 8 hours of expanding, it still appeared very lumpy. The edges are not expanding much and the mattress appears to be closer to 8-9", not 12" as advertised. I opted to sleep on the new mattress last night to test it out. This morning when I woke up, I felt I was sunken half-way into the mattress. I'm 6' and 215lbs. I've never had any issues with other mattresses in the past. The mattress is VERY soft, nowhere as firm or supportive as our Serta. I will give the mattress another 24 hours before returning it or contacting customer service to get any issues resolved.

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Nov 10, 2023
Reviewer name: mattress1
1 out of 5 stars
1 out of 5 stars review

Sadly Disappointed

I have had this mattress for a week. I bought a queen size for a guest room. My guest only slept on it for three days and it is already showing signs of wear. The top is wrinkled and crumpled up. Also, it never fully decompressed. One end of the mattress is still "squished". The name states it is a "medium firm" but it is not. It is very soft and you sink into it when you lay, or sit on it. I previously bought a queen size Sealy mattress in a box from Sams and I have been very pleased with it. I have slept on it every night for about three years and I love it. I would have bought another one this time, but my local Sams club was out of them, so I bought this one instead. A lot of the reviews said it was just as good but it is not. I am sadly disappointed and will attempt to get my money back.

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May 28, 2022
Reviewer name: Jeff P
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

OK Mattress for the Price

This mattress was much softer than I thought it would be. When I lay down, I sink a little. I would not advise using a fluffy pillow with this mattress. Could be good if you sleep on your back but not your side or stomach. The edges have a lot of give so if you're not careful you could easily roll out onto the floor. It was easy to put on the bed. But make sure you don't break the plastic before placing it in the desire location. Once air hits, it expands. Also, I don't get as hot in this mattress as I did my other. Since I just have a car and not a truck, it was easy to transport. Just shove the box in my back seat.

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Oct 26, 2022
Reviewer name: Shayne
1 out of 5 stars
1 out of 5 stars review

ZERO SUPPORT

This mattress claims to be medium/firm. 100% not the case. I should have read the reviews because it is way too soft. To make a long story short, this is the worst mattress I have ever bought. Please don’t make the same mistake I did and purchase this bag of feathers.

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