We hated this ultra plus mattress. It's like molasses for the top 3 inches then hard as a brick underneath, which doesn't work for a side sleeper with hips. Returning this has been a NIGHTMARE, 3.5 weeks of Sam's telling me someone would contact me to pick it up. Finally I get a call from some company I've never heard of and I have to wait another week. They were supposed to pick it up but waited to contact me that day to ask for a picture of the mattress. They finally showed up in some random pickup the next day. It's been 2 days and I still haven't been credited for my return. I've been calling Sam's all day and they keep hanging up on me. I contacted the company that picked the mattress up and they say they emailed Sam's, but Sam's acts completely clueless. Now I'm still fighting to get my money back and I'm absolutely furious because Sam's had a junk removal company pick up the mattress. They'd rather send a brand new mattress to the landfill then let me donate it to charity. We are so done with Sam's, they suck.

With mostly good reviews, my husband and I thought we would save some money and get a decent mattress from Sam's vs overpriced ones elsewhere. Man, were we wrong! When we first tried it out we thought "this is nice". It was softer than the medium-firm description. But the more you lay there, the deeper you sink. You get sweaty it's so hot. And uncomfortable. We had a crick in our neck the first few nights we slept in it (notice "in" it, not on it, because you are in this thing!"). You sink so low as your head stays on your pillow that your neck is in a very awkward position. We added a topper that helped some, but the mattress still sinks and sucks out topper in with it. It stinks right in the middle. We both wind up in the middle in this hole every morning. It's like a nest. A nest made by some gigantic bird that thinks we are its babies. If you like to sit up on your bed to watch TV or read, you can forget it with this one. Your bottom sinks in as you sit there and your little legs hang on to the top to keep you from getting completely devoured by the mattress. Reminds me of an old episode of "The Twilight Zone" or "Tales From the Crypt", I can't remember which one, but the bed was eating people. I really do not want to go through the hassle of trying to return this bed, especially because there is no way to get it back in the box. I don't live near by my Sam's Club either. On top of this mattress ordeal, they charged me twice for another item and can't take care of giving me a simple refund over the phone. They want me to drive sixty-six miles round trip to do that. I am very disappointed in customer service right now.

I have had this mattress for a month and so far I really like it. It had a slight odor upon opening but I left the fan on as it fluffed up and the smell went away fairly quickly. It was not bothersome at all. I was used to a very firm mattress so this one was an adjustment but I actually like this one much better than any others I have tried. It is soft enough on top and firm enough underneath for good support. I have been sleeping better on this mattress than others I have tried or bought in the past. It is very reasonably priced and I am very happy with it. I highly recommend.

Purchased two queen mattress’s guest bedrooms. Everyone remarked how well they slept on them! Arrived pretty quickly after ordered. Arrived in a large but not too bulky box. The mattress expands after unboxing. Not two heavy but does take two to maneuver due to size.

If you’re looking for quality sleep don’t hesitate to order this mattress. This review might be a bit premature as I’ve had the mattress less than a week, but I am impressed!! I will update my review if warranted but for now this mattress is 4 layers of pure heaven! Cool to the touch, very comfortable and fit on my existing box spring.

Bought less than a year ago and is complete garbage. The matress already is sagging in the middle and if you lay to close to the edge you will roll right off because there is no structure to the edges of the mattress. Don't waste your money and can't return it because the store policy only covers the first 30 days. I would give it zero stars if I could.

I was a bit spectical at first about buying a Sam's Club (Member's Mark) branded mattress at such a low price. I've always had a Sealy, Serta or a Sterns & Foster. I figured that it wouldn't be any good. But I read the reviews and decided to give it a try and boy am I glad I did! This mattress is AWESOME!!! I've had two spinal disc surgeries about 4 years ago and finding a comfortable mattress, with the right support, has been a challenge to say the least. I've been sleeping on a $2,000 Sterns & Foster for the past 4 years that was supposed to be "top of the line" in comfort, but even that mattress doesn't come anywhere close the true comfort of this one. I purchased the Queen size at about 10 in the morning and even though on the Sam's Club website it recommends that you allow the mattress a full 48 hours to conform to it's full size, mine was fully conformed in a matter of a few hours. I was able to sleep on it that same night. It was the first fully restful night's sleep I've gotten since my surgeries. It's nice and plush, but not so soft that you sink into the middle of it. It's got just the right amount of firmness for that much needed support. I've always been a hot sleeper and I found this mattress keeps me at a cool level of comfort all night long. I don't think I can say anything else about it other than it's just a really good mattress, and for the price, you just can't beat it!

I bought this mattress about a month ago, and it doesn’t show up in my order history so I can’t return it. Hmm weird. Secondly, this is advertised as medium firm, if you go to any mattress store and feel what a medium firm mattress is, this is NOT it. This is the plushiest mattress I’ve ever owned. If you’re looking for any level of firmness, buyer beware! Would return but the order is mysteriously missing from my account.

Couldn't have been better. Mattress arrived 7 days prior to expected delivery, and though the box was heavy, maneuvered it into bedroom, slid mattress out of box, lifted it on platform, and off it went, rapidly filling. Rapidly. Medium firm and looks good. Perfect for overnight guests and children

Purchased 2 of these for my young granddaughter's daybed and for an extra bed for company. Adult company said they slept well. My granddaughter loves it! As for me with back and neck and hip pain I would need something a little more supportive to the body.