I ordered a firm mattress and what I received was ultra soft. My back has hurt ever since I received this mattress.

Super comfortable, soft but not too much. Best purchase and it comes in a box so it's simple to transport.

As comfortable or more so than my more expensive mattresses. I can't speak to longevity but for the price it is great so far.

Bought a Queen and now a King in this Medium mattress. Both my daughters love them. Will buy another one for my guest room!

Excellent mattress initially, very comfortable. However 8 months later the foam is failing and the mattress now has craters where we sleep.

Mattress was packaged well and looked great, however this 'medium' is much more like a soft in my opinion.

Not very medium - feels more like a plush or soft than a medium. Luckily my son doesn't mind it, so we will keep it as it is a pain to return.

I've woken up with back pain for years. No more. My sister bought an exfreaking expensive mattress and admits this is awesome 👍

Mattress is super soft. Too soft. Box states medium firm but it's not. I now wake up with a back ache each morning.

This mattress is not a medium firm. It is very soft. Not really what I expected. If you want a softer mattress this is it.