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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,468 ratings1,574 reviews
  1. 5 stars69% (2,408)
  2. 4 stars12% (423)
  3. 3 stars6% (219)
  4. 2 stars4% (133)
  5. 1 star8% (285)
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Showing 741-750 of 1,574 reviews
Aug 18, 2024
Reviewer name: Terri Craik
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My back pain is gone

It's so comfortable

Helpful?2KZ9C46TI1Q813583269056
Dec 13, 2024
Reviewer name: Jackie
3 out of 5 stars
3 out of 5 stars review

Sinkhole - Member's mark hotel premier mattress

I purchased the Member’s Mark Hotel Premier Collection 12-Inch Gel Memory Foam Mattress (Full size) on May 27, 2024 for my son's room. A week ago, I discovered he was sleeping on the floor without mentioning any discomfort with the mattress. On December 6, 2024, I bought a new bed frame because I hadn't’t purchased a box spring. Initially, I noticed the head of the mattress was lower than the foot, which I attributed to it being new. Now, there’s a sinkhole forming at the head of the mattress. While the mattress has a weight limit of 300 lbs and my son weighs approximately 274 lbs, I am unsure if this is contributing to the issue.

Helpful?2KZ9C46TI1Q813583269056
Oct 1, 2025
Reviewer name: Pained
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Dashed Hopes

I suffered a L1 compression fracture in January after a fall, and have had significant pain ever since. I chose the mattress based on the promise of perfect support for my back. The mattress feels luxurious, but I still wake up with an aching back. That could be because of my injury, and not the fault of the mattress, but I am disappointed, none the less.

Helpful?2KZ9C46TI1Q813583269056
reply from Member's Mark Team

We are so sorry to learn about your injury and hope you are feeling better. Thank you for your honest feedback on our Members Mark Hotel Premier Mattress. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee. You can contact Member Support at (888) 301-0332 for assistance.

Sep 6, 2021
Reviewer name: cvec
5 out of 5 stars
5 out of 5 stars review

Great for the price

Rating this 5 stars because for the price it can’t be beat. We had this delivered, and the box it came in was bulky and hard to maneuver. Purchasing in store it came nicely packaged with little roller wheels- I wish we would have just picked it up instead of having it delivered. Like others have said, it’s a really soft mattress. I like it more firm, but I’m happy with it and my partner really loves it. If you don’t like a soft mattress, this isn’t the bed for you. Set up was easy and it was able to be slept on after “raising” for about 6 hours. Moral of the story- for the price I would absolutely purchase again.

Helpful?2KZ9C46TI1Q813583269056
Sep 12, 2022
Reviewer name: Tammy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cloud 9

So compy! Love it.

Helpful?2KZ9C46TI1Q813583269056
Nov 3, 2020
Reviewer name: Reno
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Disappointed somewhat

I was disappointed with my new mattress. I thought I was buying a conventional type mattress and was surprised when I received it . It was described as a hotel type mattress but i having never seen one like it in a hotel and unlike other bed in a box type you can’t just return it . But , it is reasonably comfortable

Helpful?2KZ9C46TI1Q813583269056
Dec 29, 2023
Reviewer name: Lee
2 out of 5 stars
2 out of 5 stars review

So hot!

The biggest problem I have is this mattress does not cool at all. I bought this in summer and itwas hot. I thought it might be nice in winter, but I am still waking up sweating horrendously. Also the mattress is quite soft and trying to turn to my side I feel like im trapped in a giant marshmellow. I really wanted to live this mattress, but this mattress was a great let down.

Helpful?2KZ9C46TI1Q813583269056
Mar 14, 2023
Reviewer name: SheLan S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best

Love it! Great quality!

Helpful?2KZ9C46TI1Q813583269056
Jan 1, 2022
Reviewer name: JuJu24569
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Mattress

This mattress opened up to be more than expected. It is very comfortable!!

Helpful?2KZ9C46TI1Q813583269056
Feb 5, 2025
Reviewer name: Steve M
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great mattress

So very comfortable! It has exceeded my expectations!

Helpful?2KZ9C46TI1Q813583269056