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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,468 ratings1,574 reviews
  1. 5 stars69% (2,408)
  2. 4 stars12% (423)
  3. 3 stars6% (219)
  4. 2 stars4% (133)
  5. 1 star8% (285)
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Showing 711-720 of 1,574 reviews
Nov 25, 2025
Reviewer name: JennyV
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Comfy!

Comfy for the price!!

Helpful?2KZ9C46TI1Q813583269056
Dec 4, 2025
Reviewer name: Laurie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Better than expected! Great value for the price!

Very comfortable!

Helpful?2KZ9C46TI1Q813583269056
Dec 23, 2025
Reviewer name: MEP
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

sink hole

no support at all

Helpful?2KZ9C46TI1Q813583269056
Mar 7, 2026
Reviewer name: VinceL
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Soft mattress

Mattress is too soft

Helpful?2KZ9C46TI1Q813583269056
Dec 29, 2023
Reviewer name: Lee
2 out of 5 stars
2 out of 5 stars review

So hot!

The biggest problem I have is this mattress does not cool at all. I bought this in summer and itwas hot. I thought it might be nice in winter, but I am still waking up sweating horrendously. Also the mattress is quite soft and trying to turn to my side I feel like im trapped in a giant marshmellow. I really wanted to live this mattress, but this mattress was a great let down.

Helpful?2KZ9C46TI1Q813583269056
Feb 24, 2021
Reviewer name: TracyF
2 out of 5 stars
2 out of 5 stars review

Uncomfortable

I purchased this mattress a few weeks ago. Took it out the box and let it inflate for 5 days before sleeping on it. It appears the middle of the mattress did not fully expand and I have been waking up with severe back pain for weeks. I have contacted Sam’s through the app twice with no response. I am very unhappy with this purchase.

Helpful?2KZ9C46TI1Q813583269056
Oct 1, 2025
Reviewer name: Pained
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Dashed Hopes

I suffered a L1 compression fracture in January after a fall, and have had significant pain ever since. I chose the mattress based on the promise of perfect support for my back. The mattress feels luxurious, but I still wake up with an aching back. That could be because of my injury, and not the fault of the mattress, but I am disappointed, none the less.

Helpful?2KZ9C46TI1Q813583269056
reply from Member's Mark Team

We are so sorry to learn about your injury and hope you are feeling better. Thank you for your honest feedback on our Members Mark Hotel Premier Mattress. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee. You can contact Member Support at (888) 301-0332 for assistance.

Aug 30, 2020
Reviewer name: Satisfied
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good deal

Good value

Helpful?2KZ9C46TI1Q813583269056
Sep 5, 2024
Reviewer name: SL
2 out of 5 stars
2 out of 5 stars review

Very soft, won't support even a smaller adult.

I'm about 160lbs and have owned around a dozen bed in box type mattresses. After it had expanded, I sat on it and was surprised when I hit the wooden support slats. No exaggeration, the mattress compressed down to nearly nothing. This is for my 8 year old so hopefully I don't need to drag it back to Sams. Since it is described as medium firm, I gave it a low rating. If you are lighter and looking for a very soft mattress, this may be just the thing.

Helpful?2KZ9C46TI1Q813583269056
reply from Member's Mark Team

Thank you for your valuable feedback, SL. Please know it can take a few days of expansion and use for the mattress to settle into its final firmness. You can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Sep 2, 2024
Reviewer name: Stacy
5 out of 5 stars
5 out of 5 stars review

Excellent Mattress!!!

I purchased a Queen Medium in August 2024. This mattress is as good if not better than my $3000 mattress. I sleep better on this mattress than I do my tried and true expensive one. When the time comes to replace my King, I'll be purchasing this mattress. I am very very very pleased. Medium is the perfect firmness.

Helpful?2KZ9C46TI1Q813583269056