If you don't have the pickup application for your phone, you have to search for a number to call at pickup. If not busy, you will get a good response.

The package arrived 3 days early to our surprise. The setup was so easy and the mattress has been so far better than expected. The firmness is just right and no more aching back in the morning. Very happy with this product.

Mattress is not as firm as stated, but not a deal breaker. For the $ it does the job. Ended up purchasing a low profile box spring, which helped significantly.

We bought the memory foam mattress for my son’s apartment and he couldn’t be happier with how comfortable it is. It was easy to move and setup in the backpacked wrap.

I bought this for my son’s room. He shares his room with his older brother when he visits. They both absolutely love the mattress. He is y as happy to share with his brother anymore lol! Sometimes they’ve found me napping on it too😂

I bought the mattress a little over a year ago. It was ok at first and i didn't mind it. Now it is sunk in the middle. I have been experiencing hip pain recently and I think the mattress is the cause.

Guest raved about this mattress being super comfortable and like sleeping on clouds. This was an emergency purchase and I did not get opportunity to sleep on this bed.

Although the mattress is advertised as 12 inches, mine has only reached 10.5 inches and it's been 5 days. Other than that I do feel like it's super comfy! But since it's not expanded fully it's not sitting on my box spring correctly

My daughter is super picky about her matresses. She doesn't like full memory foam, but I needed one that could be shipped to my door. This was a good compromise, and she LOVES it. Its super heavy, so be prepared when it comes

I love it. The firmness is just right for me. I don’t really feel the coolness but overall great but. It immediately came to size within a few hours of opening but I still gave it 24 hours before I slept on it.