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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,399 ratings1,536 reviews
  1. 5 stars70% (2,367)
  2. 4 stars12% (419)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (274)

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Showing 601-610 of 1,536 reviews
Feb 17, 2026
DisappointedMM
1 out of 5 stars review

Cheap foam doesn't last.

Excellent mattress initially, very comfortable. However 8 months later the foam is failing and the mattress now has craters where we sleep.

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Aug 29, 2023
AT
5 out of 5 stars review

Verified Purchase

Do not hesitate!

I love this bed!! I bought 2. It is soft, not firm like I have seen in the mattresses in a box... but not too soft. It really is like a hotel bed.

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Jan 12, 2026
NICK
2 out of 5 stars review

Too soft

Bought the medium firmness model and it's WAY too soft. I don't even trust the firm option now. Going to return and look at different brands.

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Sep 19, 2022
Lara
5 out of 5 stars review

comfortable

Very comfortable, great for the price! Very pleased and going to buy another one for a guest bedroom.

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Jan 12, 2026
CAIT
1 out of 5 stars review

Awful

Absolutely awful. I kept thinking it would firm up, but it never did. The edges have no shape and it was like a giant lumpy pillow. Returned!!

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Apr 13, 2022
LRoberts
3 out of 5 stars review

Verified Purchase

Not firm enough

The mattress was advertised as firm, but it’s not the firmness I was expecting too soft for my taste…I was looking for a firm mattress

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May 9, 2024
Jeff
5 out of 5 stars review

Verified Purchase

Comfortable as expected

This was for a relative, so feedback is second hand. He said it is very comfortable and sleeps very well on it. He is a large and heavy guy.

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Apr 2, 2021
CZ
1 out of 5 stars review

Extremely Disappointed

How do they get away with saying this mattress is medium firm?! I can't imagine what a soft mattress must be like

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Jul 28, 2024
Trista ln
5 out of 5 stars review

Verified Purchase

Worth it!

Went out on a limb to try a new mattress that wasn’t super expensive. I’ve slept great and happy with this purchase!

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Oct 21, 2023
Barbara
3 out of 5 stars review

Verified Purchase

Definitely not firm

I bought three of these and this last one I bought seems not as firm as the other 2? Otherwise I like the quality of the mattress

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reply from Member's Mark Team

We appreciate your honest feedback on our mattress, Barbara. It can take a few days of expansion and use for the mattress to settle into its final firmness. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.