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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,441 ratings1,563 reviews
  1. 5 stars70% (2,393)
  2. 4 stars12% (421)
  3. 3 stars6% (216)
  4. 2 stars4% (130)
  5. 1 star8% (281)

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Showing 41-50 of 1,563 reviews
Feb 22, 2024
Reviewer name: Mel
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Probably will return this 11" mattress

Purchased this mattress about two weeks ago. Let it expand for 3 days and it has only reached 11 inches. The lack of height makes my sheets loose fitting. There is no support around the edges, so when you sit down on the edge of the bed, you slide off. For the price of 500 dollars I expected a little more....

Helpful?3EZQ70BELA8J13583269056
reply from Member's Mark Team

We are sorry to learn you are unhappy with your mattress, Mel. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Aug 8, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This bed is really great

I waited a month before posting a review just to ensure I gave myself plenty of time to get used to the mattress. I love it. It is so comfortable and I just feel my body relax every time I lay on it. My knees and hips no longer hurt when I wake in the morning -- I can only sleep on my side, so every day one or both would just ache all day. That hasn't happened since I purchased this bed. Excellent bed for the price and I'm really happy I purchased it.

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Oct 16, 2021
Reviewer name: Barb
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Exceptional Value

You will be hard pressed to find a better value for a mattress in this price point. We bought this as a guest room mattress, but ended up needing to use it ourselves for a few weeks and were very happy with the comfort and support it provided. It's not too firm, nor too soft - a solid medium support mattress. Highly recommend whether you're looking for your every day mattress or a place for guests to lay their heads.

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Aug 5, 2024
Reviewer name: Sleep well
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Economical and worthy purchase

Totally as advertised. It is a firm mattress. Motion transfer is minimal on a platform bed. We did end up using a plush mattress cover to soften the top just a little. Very happy with the purchase and the price. Delivery was quick. Follow directions on opening as it recovers shrink wrapped very quickly. We let it expand about 7 hours. Slept great the first night and every night since!

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Apr 11, 2021
Reviewer name: Andrea
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It’s like sleeping on a cloud.

Have been hunting a mattress for years that would allow me to get a good nights sleep. So tired of waking up hurting and not rested. Have had trouble for years waking up because I just couldn’t rest. I don’t have that problem anymore. This is the absolute best mattress I’ve ever slept on.

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Sep 9, 2023
Reviewer name: Amanda
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Had higher hopes

Bought this bed because of the mostly good reviews, but honestly none of them ever mentioned weight and how it felt for bigger people. Do NOT buy this bed if you’re overweight or on the bigger side. You’ll sink right into it. It’s not firm in the slightest for someone oversized, and you’ll have a hard time getting out of it. I started noticing it dent in the middle right away, which sucked for me cause I’m a stomach sleeper. Plan to return it as soon as I find a more suitable bed for myself.

Helpful?3EZQ70BELA8J13583269056
reply from Member's Mark

We are sorry to hear you are having issues with your mattress, Amanda. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned for a full refund anytime.

Jun 25, 2024
Reviewer name: TAB
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Inner foam does not match outer cover

After taking out of the box and letting the Foam expand for a few days... The corners did not match up and there is no way to fix it. I am now stuck with a bad mattress because I have no way to return because it is so heavy and big. Will not fit in my car and it is also too big for me to move.

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Nov 19, 2024
Reviewer name: alice
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not really a Firm mattress

This is not really a firm mattress. Some areas of the mattress are softer than others. Our backs have hurt every morning since the purchase of this mattress. I would love to return it but there is no way for me to transport a king mattress back to Sam's Club. It was delivered vacuum sealed in small box and then expands to full size.

Helpful?3EZQ70BELA8J13583269056
reply from Member's Mark Team

We're sorry to learn the mattress isn't to your liking, alice. Please contact Member Support at (888) 301-0332 for assistance with an exchange or return.

Nov 21, 2025
Reviewer name: FanofSams
1 out of 5 stars
1 out of 5 stars review

Poor Craftmanship

I bought this mattress in May of 2025. My grandchildren came and stayed a week in Oct of 2025. I have enclosed pictures of what the mattress looked like after that week, I could not iron the bumps down, I could not smooth the bumps down and they showed when the bed was made up. Look really tacky. I was shocked and surprised as Sam's products are usually some of the best. I always shop Sam's before going somewhere else. Sam's did send a pickup company to get the mattress and I did not have to take it to the store.

Helpful?3EZQ70BELA8J13583269056
reply from Member's Mark Team

We apologize for this experience and ask that you contact Member Support at (888) 301-0332 and give them an opportunity to make this right for you.

May 5, 2023
Reviewer name: IceMan
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

It is a pretty good mattress nice an high. I gave

I gave it a 4 because the sheets will not stay on the corners. I am not a bad sleeper by any stretch. I used to go to sleep and the other side of the bed would still be perfect. Now for some reason the corner always come unfasten. It arrived compressed, once you cut the plastic, it expands. Place it on the frame before removing the plastic. That is my only complaint is about the corner, other than that it is perfect.

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