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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,441 ratings1,563 reviews
  1. 5 stars70% (2,393)
  2. 4 stars12% (421)
  3. 3 stars6% (216)
  4. 2 stars4% (130)
  5. 1 star8% (281)

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Showing 461-470 of 1,563 reviews
Aug 3, 2024
Reviewer name: Jaimi
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good Bed for the price

This bed is very comfortable. I wish the outside edges were more structured because it’s very soft/squishy when you sit on the edge of the bed. Also it smells super bad and after 10 days the smell hasn’t dissipated.

Helpful?3EZQ70BELA8J13583269056
Dec 31, 2025
Reviewer name: Joe
1 out of 5 stars
1 out of 5 stars review

I bought a firm and and it has no support.

Worst mattress I’ve ever had. I bought a firm and it has almost no support. I’m about 175 lb 5’11”. Previously I’ve had 13 inch zinus eurotop hybrid which was super supportive for about 5 years I’ve slept on better mattresss at youth hostels.

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Mar 1, 2024
Reviewer name: Alicia and Brenton Floyd
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Matress

Very comfortable. Im sleeping so mich better than i used to. Our old bed was sinking down about the time we bought this (right before we bought this one). Once it expanded we havent had any problems. Even comfortable after surgery.

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Mar 28, 2024
Reviewer name: Jessica
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Happy Customer!

I chose this mattress based on reviews and i’m pleasantly surprised! We recently bought a separate mattress elsewhere for twice the cost and this one is better. Highly recommend.

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Jul 16, 2025
Reviewer name: NickInAr
3 out of 5 stars
3 out of 5 stars review

Not for me

Bought this to replace a Serta Memory Foam, but it is not cutting it for me. I'm a small woman and already feeling an indentation just a few months in. We bought the medium, but I now I'm afraid to try the firm

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Nov 25, 2024
Reviewer name: Hannah
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

sleeping much better!

I sleep so much better on this mattress! I had been sleeping on the same mattress for 15 years. I was much needed for an upgrade. I have gotten some of the best sleep I've had in years lately. And I love that it also keeps me cooler at night.

Helpful?3EZQ70BELA8J13583269056
Sep 14, 2022
Reviewer name: kme202
1 out of 5 stars
1 out of 5 stars review

Disappointing

I've had this mattress about two months now, and it never really settled like it was supposed to. Didn't reach the height it was described as and very lumpy in places. Very disappointing.

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Apr 1, 2021
Reviewer name: Young74
4 out of 5 stars
4 out of 5 stars review

Not what we expected!

The box said medium firm but this mattress is not even close to being a slight bit firm! I gave it 4 stars because although I wanted firm, this mattress made me realize that i don't know what i want! I love this mattress!!!

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Dec 27, 2023
Reviewer name: ADROST
1 out of 5 stars
1 out of 5 stars review

Too soft

The mattress did not expanded to 12 inch, only to 8. Otherwise the mattress was soft but maybe too soft for some with back issues. I sent it back and got a refund.

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Nov 29, 2025
Reviewer name: Michelle
1 out of 5 stars
1 out of 5 stars review

Mattress was too soft for medium firm.

Mattress was way too soft for medium firm. If you’re looking for a firm bed, look elsewhere. If you want to return the mattress they make you bring it in yourself and will give you a hard time. One of the customer service workers was rude as well.

Helpful?3EZQ70BELA8J13583269056
reply from Member's Mark Team

We apologize for this experience, Michelle, and ask that you please contact Member Support at (888) 301-0332 and give us a chance to make this right for you.