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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,467 ratings1,574 reviews
  1. 5 stars69% (2,408)
  2. 4 stars12% (423)
  3. 3 stars6% (218)
  4. 2 stars4% (133)
  5. 1 star8% (285)
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Showing 21-30 of 1,574 reviews
Feb 10, 2022
Reviewer name: 864_Sparkle
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Took a chance

I took a chance by reading all the great reviews. Well that chance was a gamble I lost. Where do I start. First I let it air out for 72 hrs 24 more hrs than recommended and it still never fully inflated. Second this mattress is totally uncomfortable. I’ve slept on cots while deployed that was more comfortable. This was $400 plus bucks down the drain that I couldn’t afford. You live and you learn.

Helpful?2KZ9C46TI1Q813583269056
Apr 30, 2024
Reviewer name: Keith C
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Most comfortable mattress I've ever owned

I purchased this mattress quickly online without spending much time reading its description. Just a lot of satisfied comments and an attractive price. If I had known it was a "bed in a box" I probably would have passed it over in favor of a traditional mattress. When it arrived, I was surprised and nearly returned it without opening the box, but after rereading a lot of happy online comments, I decided to give it a try. This is the most comfortable mattress I have ever owned and I look forward to many happy years with it.

Helpful?2KZ9C46TI1Q813583269056
Jul 6, 2024
Reviewer name: Sandra
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome Bed!

The bed shipped quickly! Once unwrapped from the plastic, the bed came to full size almost immediately. We did not have any one sleep in the bed until two or three weeks later and when my sister did she said it was very comfortable. I was surprised because she is very picky, but she even ask for the information on the bed so she can purchase one for her new home. It is a nice quality bed. I highly recommend this bed.

Helpful?2KZ9C46TI1Q813583269056
Jan 6, 2025
Reviewer name: Sandy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed with Quality and Service

I recently purchased a mattress from the Thornton, Colorado Sam’s Club using the Scan & Go feature, and my experience has been very disappointing. When I received the mattress, I realized it appeared to have been used. As someone with a disability, I cannot physically return the item due to its weight, so I contacted customer service for assistance. Despite explaining my situation, my case was closed without resolution, and I have yet to receive a refund or replacement. This has left me frustrated and feeling undervalued as a loyal member. The mattress itself is not what I expected in terms of quality. It did not feel new and had visible signs of prior use. I hope Sam’s Club improves its quality control and customer service to better support members like me in the future.

Helpful?2KZ9C46TI1Q813583269056
reply from Member's Mark Team

We apologize for this frustrating experience, Sandy. If you would, please contact Member Support at (888) 301-0332 and give us a chance to make this right for you.

Nov 3, 2024
Reviewer name: AZMJK
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Choose Wisely! Your guests may not want to leave!

Bought two of these for our guest room and the guests were very pleased, even after multiple night’s sleep. We ordered the Ultra Plush version and were worried they might be too soft, but not at all. Very supportive. Excellent beds for the price. Plus the twin-XL makes a King size, if we elect to attach two frames together.

Helpful?2KZ9C46TI1Q813583269056
Aug 9, 2024
Reviewer name: smittycr
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Queen - Medium - ohhh so comfortable

This is a really nice mattress. It's the queen medium version. I was able to pick it up the same day I ordered it. As a person born the middle of last century, I was able to get the box out of the car and into the bedroom without too much trouble. Getting the box on the bed & the mattress out of the box was more challenging by myself. I was so tired after that, that I just went ahead & very very carefully cut thru the wrapping. The mattress popped right out & started expanding right away. It was easy to turn & position the mattress. As others mentioned, it does smell at first, I left my air filter for 3 days before I used it. As an asthmatic, I was just being cautious. I have the medium version and it is not overly soft, it is not as soft as what I used to have. I love it. There is just enough softness to be very comfortable and firm enough that I slept thru the night. I love it. I do have a fluffy mattress cover on it since I have an elderly cat that sleeps on the bed too. Getting in & out of the bed is easy & being able to easily scoot to the middle is really easy & nice. I would love to see how it was squished, rolled, wrapped & stuffed in the box. My only problem is getting rid of the old mattress.

Helpful?2KZ9C46TI1Q813583269056
Jul 9, 2024
Reviewer name: Britney
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Really Satisfied!

It was time to move my teenage boy to a queen bed and I wanted something comfortable for him but didn’t want to spend a fortune. Found this for about $400 at Sam’s and was hoping it wasn’t too firm or to giving. My daughter and I tried it out when he was gone for camp and I slept like a baby. I have an expensive mattress and I slept just as good, if not better on this. Very nice quality!

Helpful?2KZ9C46TI1Q813583269056
Jul 30, 2024
Reviewer name: E Willis
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sound sleepers at last!

Bought 2 xl singles for our Member's Mark split king adjustable frame. The best sleep we have had in years! Very well satisfied with the mattresses and the frame. They are more comfortable than others we tried out at furniture stores that were triple the price!

Helpful?2KZ9C46TI1Q813583269056
Aug 29, 2024
Reviewer name: Craig Michael Justus
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not Quite for Me

The mattress is comfortable but sleeps hot. The mattress height has yet to decompress to the full 12" height in the advertised description. The width of the mattress budges obviously by 2"-3" overall. I will be returning this mattress as soon as I am refunded for the mattress I purchased online through Sam's Club. Today is the 9th business day since my online return was picked up. The online return pickup process was a pain staking 45 days. Sam's Club Members beware!

Helpful?2KZ9C46TI1Q813583269056
Apr 28, 2021
Reviewer name: Scooby1124
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor Mattress

Mattress is made from cheap foam. Definitely not high density foam. Mattress sinks when laying on it and is not medium firm support- more like soft plush. Spend more money for a better quality mattress. Took this mattress back within 1 week of buying.

Helpful?2KZ9C46TI1Q813583269056