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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,467 ratings1,574 reviews
  1. 5 stars69% (2,408)
  2. 4 stars12% (423)
  3. 3 stars6% (218)
  4. 2 stars4% (133)
  5. 1 star8% (285)
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Showing 211-220 of 1,574 reviews
Apr 28, 2024
Reviewer name: GL
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

More plush than firm.

Nice bed but super soft. Not a med firm by any means but a great value. If you want a med firm, this is not the bed. It is more like a med plush.

Helpful?2KZ9C46TI1Q813583269056
Feb 20, 2024
Reviewer name: Jenna
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sleep well....

This is the 3rd mattress we have purchased in our family and i have nothing but good things to say. It is comfortable, affordable, and easy to set up.

Helpful?2KZ9C46TI1Q813583269056
Sep 23, 2023
Reviewer name: Bettie Howard
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Mark Hotel Premier Memory Foam Mattress

I purchased 2 full size mattresses. They are quite comfortable and loved the prices. I am giving 3 stars because neither of the mattresses inflated to the 12 inches advertised on the box. The most that that I recieved were 11 inches.

Helpful?2KZ9C46TI1Q813583269056
Dec 23, 2023
Reviewer name: Cindy64
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Most comfortable and well priced mattress

Great mattresses and well priced. We use these in our vacation rental and regularly have guests ask about them because they are so comfortable. We even use them in our own homes because of how well we sleep!

Helpful?2KZ9C46TI1Q813583269056
Jul 3, 2023
Reviewer name: dredre
5 out of 5 stars
5 out of 5 stars review

This is the ONE

astronomical mattresses. Definitely choose this one over the new hybrid one. My entire household has these in all sizes. I bought my first one about 5 years ago and it hasn't had any impressions or imperfections. highly recommended. It has significantly reduced my lower back and hip pains. even the dogs love it

Helpful?2KZ9C46TI1Q813583269056
Feb 28, 2022
Reviewer name: Mattress is a wormhole
1 out of 5 stars
1 out of 5 stars review

Deceiving description

With mostly good reviews, my husband and I thought we would save some money and get a decent mattress from Sam's vs overpriced ones elsewhere. Man, were we wrong! When we first tried it out we thought "this is nice". It was softer than the medium-firm description. But the more you lay there, the deeper you sink. You get sweaty it's so hot. And uncomfortable. We had a crick in our neck the first few nights we slept in it (notice "in" it, not on it, because you are in this thing!"). You sink so low as your head stays on your pillow that your neck is in a very awkward position. We added a topper that helped some, but the mattress still sinks and sucks out topper in with it. It stinks right in the middle. We both wind up in the middle in this hole every morning. It's like a nest. A nest made by some gigantic bird that thinks we are its babies. If you like to sit up on your bed to watch TV or read, you can forget it with this one. Your bottom sinks in as you sit there and your little legs hang on to the top to keep you from getting completely devoured by the mattress. Reminds me of an old episode of "The Twilight Zone" or "Tales From the Crypt", I can't remember which one, but the bed was eating people. I really do not want to go through the hassle of trying to return this bed, especially because there is no way to get it back in the box. I don't live near by my Sam's Club either. On top of this mattress ordeal, they charged me twice for another item and can't take care of giving me a simple refund over the phone. They want me to drive sixty-six miles round trip to do that. I am very disappointed in customer service right now.

Helpful?2KZ9C46TI1Q813583269056
Jun 25, 2021
Reviewer name: LMart121
1 out of 5 stars
1 out of 5 stars review

WARM and WAY TOO Soft

I was very disappointed. This bed was warm and worse way too soft. It was so soft the sheets were constantly popping off. After calling Members Mark and trying it for almost two months this bed had to go back to the store. Check out the new Casper line… Im MUCH happier.

Helpful?2KZ9C46TI1Q813583269056
Dec 27, 2025
Reviewer name: Destiny
3 out of 5 stars
3 out of 5 stars review

Not as firm as you think

Not as firm as I would like it. If you are looking for a bed that is stiff as a board, this isn’t the bed for you. It’s not bad, but not quite what I was looking for. It’s plushy with a firm feel. Overall, it’s not a bad mattress. I would have liked it to be firmer.

Helpful?2KZ9C46TI1Q813583269056
Sep 23, 2024
Reviewer name: Honest K
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Slept like I was floating on a Cloud!

Convenient to purchase and quick to set up. Extremely comfortable and has great support for your entire body. Would recommend if you are looking for an inexpensive but high quality mattress that you don't need a pickup to transport. Loved the convenience of the bed in a box and being able to carry it up a narrow staircase.

Helpful?2KZ9C46TI1Q813583269056
Nov 14, 2024
Reviewer name: Whatever
3 out of 5 stars
3 out of 5 stars review

A NIGHTMARE!

We hated this ultra plus mattress. It's like molasses for the top 3 inches then hard as a brick underneath, which doesn't work for a side sleeper with hips. Returning this has been a NIGHTMARE, 3.5 weeks of Sam's telling me someone would contact me to pick it up. Finally I get a call from some company I've never heard of and I have to wait another week. They were supposed to pick it up but waited to contact me that day to ask for a picture of the mattress. They finally showed up in some random pickup the next day. It's been 2 days and I still haven't been credited for my return. I've been calling Sam's all day and they keep hanging up on me. I contacted the company that picked the mattress up and they say they emailed Sam's, but Sam's acts completely clueless. Now I'm still fighting to get my money back and I'm absolutely furious because Sam's had a junk removal company pick up the mattress. They'd rather send a brand new mattress to the landfill then let me donate it to charity. We are so done with Sam's, they suck.

Helpful?2KZ9C46TI1Q813583269056
reply from Member's Mark Team

If you would, please contact Member Support at (888) 301-0332 and we'll do our best to make this right.