I was concerned due to some of the negative reviews but I'm glad I followed through with the purchase. For me the mattress has been the perfect combination of comfortable and firm. Some reviewers have said it's not a medium firm mattress. I don't know if that is true or not but the mattress has been firm enough for me...given that if I sleep on less firm mattresses the lack of support will cause me to have a discomfort.

[This review was collected as part of a promotion.] This mattress it a great quality. We love it so much. It's extremely comfortable and soft. We had a pillow top and this is by far 10 times better. Love that it has a cover that can come off to wash and put back on. I would recommend this to anyone looking for a great mattress.

Fedex delivered & left box in rain. Thank god mattress was wrapped in plastic. This was listed as ' ultra plush' but, definitely is Not. More of a medium firm. No real softness at all. If you sit on it, you will sink in. If you lay on it & your weight is distributed , you will lay on top with no plushness. Decent price & easy set up but, definitely not a plush mattress. I am considering returning.

[This review was collected as part of a promotion.] I'm always curious about the quality of sleep I will get when I'm staying in a hotel, as it seems all of the mattresses are completely different. I wish every hotel had this mattress, though. It's comfortable, it's right in the middle-of-the-road as far as softness/firmness is concerned, it doesn't get too hot, nor do you freeze to death while sleeping. I'm very impressed with the quality and I look forward to getting many a good night's sleep on this mattress. My only potential concern is the longevity, but that's something we'll just have to find out in the long-term. If you're looking for something that is of good quality, comfortable, and not tailored to a very specific type of person, then I'd definitely recommend giving this mattress a try.

[This review was collected as part of a promotion.] This is one of the best memory foam mattresses we’ve had by far. My husband has a bad back and was very pleased with his restful sleep. This isn’t a firm mattress but it’s not soft either. We’ve had this for a few weeks now and there is no indenting on either side, not even because we have the bad habit of sitting on the edge. Highly recommended!

[This review was collected as part of a promotion.] I have used the Hotel Premier Collection Member's Mark 12-inch Mattress and it has made our sleep so much better. It helps cool us off at night while asleep. I do not wake up with night sweat anymore from being overheated. I love how comfortable it is for me. I can now sleep all the way through the night! I love this mattress. I recommend this mattress and give it a stamp of approve.

[This review was collected as part of a promotion.] This mattress is the most comfortable mattress I have ever slept on. It is so thick and the memory foam makes for an amazing night’s sleep. I would definitely recommend this mattress to anyone looking for a great quality mattress.

[This review was collected as part of a promotion.] Needing a new bed? Try this great one out from Member's Mark. We got the 12 inch queen mattress for our guest bed and have been staying in their to try it out. Awesome comfortable bed has me wanting to possibly move in to our guest space. May have to get another one for my own room. Excellent mattress.

This mattress is awesome. My wife convinced me that we needed a new mattress, and as usual, she was right. I was skeptical about this one, as the price seemed too good to be true. We had always had a traditional coil spring mattress, and from the beginning I wanted to not like this mattress, but it was wonderful starting with the first night. I am a hot sleeper, and was concerned about the things I had heard about memory foam being hot. That has not been an issue with this mattress, and I have slept like a baby each night!

[This review was collected as part of a promotion.] Very comfortable. It was heavy in the box, but surprisingly easy to open once it was out. It slowly expanded after my daughter and I took the plastic wrap off. We let it sit for a whole day, as it suggested it may need this time. Was easy to pick up and move into the bedroom once this was done, fit on the boxspring I have perfectly, Queen size sheets fit it well too. After a week of sleeping on it I am liking better than the older spring coil mattress I replaced. It is a bit on the firm to medium in how I sink in, I like that it is soft, but not too soft. There is less movement to me when my partner gets up out of bed also.