I ordered a firm mattress and what I received was ultra soft. My back has hurt ever since I received this mattress.

Excellent mattress initially, very comfortable. However 8 months later the foam is failing and the mattress now has craters where we sleep.

Ordered the wrong Members Mark memory foam mattress. Not very happy with the one I received. Pretty disappointed.

Rating should be 4.5 stars. Very happy with this purchase. Haven’t had it long enough to rate it five stars

A decent mattress for the price. The edges are not sturdy so I have to sleep more toward the center of the mattress.

I bought this mattress for my grandsons when they come for weekend sleepover. It is very comfortable and they fall asleep almot instaantly

Bought the medium firmness model and it's WAY too soft. I don't even trust the firm option now. Going to return and look at different brands.

This is a great mattress for an extra bedroom that rarely gets used. It is not a good mattress for everyday use.

Great design, firm and sturdy mattress, super comfortable no more back pain and thank you sam’s club for making High quality product!

How do they get away with saying this mattress is medium firm?! I can't imagine what a soft mattress must be like