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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,445 ratings1,564 reviews
  1. 5 stars69% (2,393)
  2. 4 stars12% (423)
  3. 3 stars6% (217)
  4. 2 stars4% (131)
  5. 1 star8% (281)
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Showing 731-740 of 1,564 reviews
Aug 30, 2020
Reviewer name: Satisfied
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good deal

Good value

Helpful?2KZ9C46TI1Q813583219214
Nov 14, 2024
Reviewer name: Javajunkie
5 out of 5 stars
5 out of 5 stars review

Can a simple mattress change your life?

I have found that Buying a mattress is not as easy as buying groceries. If you go to a furniture or mattress store. You CANNOT simply buy it and take it (even if you have a truck). You Have To "Order" it. Then, they will deliver it. The DELIVERY Is NOT Free! Anyway, This mattress. Comes in a box?? You have to carefullu roll it out. It expands to an impressive thickness. If you've been slepping on a bad bed. This will seem like HEAVEN! It did for me. I sleep Better now!

Helpful?2KZ9C46TI1Q813583219214
Sep 12, 2022
Reviewer name: Tammy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cloud 9

So compy! Love it.

Helpful?2KZ9C46TI1Q813583219214
Jan 13, 2023
Reviewer name: Tammy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great night’s sleep

Love it!

Helpful?2KZ9C46TI1Q813583219214
Jul 8, 2021
Reviewer name: motomomma
3 out of 5 stars
3 out of 5 stars review

Amazingly comfortable but…

I loved this mattress for about 60 days BUT at about 2 months of owning this, the foam inside started to yellow and come through the fabric casing-which is not washable. It looked awful. Thankfully Sams has a 90 day return policy BUT you cannot take it back to them so you are stuck paying $100 to have it hauled away so you don’t really get a full refund. If you don’t care how it looks, but it and get good sleep. If you do, choose something different.

Helpful?2KZ9C46TI1Q813583219214
Jul 9, 2023
Reviewer name: SourabhPandit
1 out of 5 stars
1 out of 5 stars review

Wrong description - Back pain likely for most ppl

I just bought this last week. It says medium firm in description but it is anything but. It is too soft. One sleeps on it for 3 nights and back pain starts. I wonder if I I could return it and exchange it for a real mattress that has some support at all.

Helpful?2KZ9C46TI1Q813583219214
reply from Member's Mark

We're sorry to learn you aren't satisfied with your mattress. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Mar 5, 2023
Reviewer name: Suzanne Marie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Nothing premier about it

Worst mattress I've ever had. Feel like I'm going to fall out of bed every night. If Sam's club didn't screw up my order the first time I have a great mattress. But they didn't render that situation the right way. So I got stuck with this one. It was horrible online customer service. When you're in a house fire all you want to do is sleep in a bed after 2 months of not having one. I waited for the one I ordered only for to be the wrong size sent. And then waited another two weeks for it to be refunded. And had to buy this one in a pinch. And it's awful completely awful. It's uncomfortable, I feel like I'm going to roll out of it and I feel sweaty and smelly from the mattress when I get up.

Helpful?2KZ9C46TI1Q813583219214
reply from Member's Mark

We are sorry to learn about your experience, Suzanne Marie. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Nov 29, 2023
Reviewer name: Ess1234
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

7+ months pregnant

Mattress is decent and firm enough for my back. Was sleeping on an top of the line air mattress previously and it popped. Decided to get this mattress after looking at many others. 7 months pregnant and very supportive. It came right on time. Works for me.

Helpful?2KZ9C46TI1Q813583219214
Mar 14, 2023
Reviewer name: SheLan S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best

Love it! Great quality!

Helpful?2KZ9C46TI1Q813583219214
May 6, 2025
Reviewer name: Bill
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

A couple of questions?

The 12” queen is heavy. Purchased at my local club. Gave it an honest 36 hours of “breathing” to reach full size/shape. The carton reads “medium firm.” The model number on the box does not match anything on the Sam’s Club website. The emailed store receipt says “medium?” Can not reconcile this issue. There are ripples/ridges forming in the quilted top covering which suggests either the zipped cover or the mattress may be sized incorrectly. I’m determining if this is becoming an issue and what’s an acceptable remedy.

Helpful?2KZ9C46TI1Q813583219214